I was happy with the care my mom received at the Congregational Home after a fall she had. She was…read moreonly on the rehab floor. The CNAs were very good with her. One even sat with my mom when she could sense my mom was feeling very down. The HUC on the rehab floor is Fi and she is amazing. She has everything scheduled for you before you know you need it and has transportation to and from appointments as well. All of the staff was very friendly and easy to communicate with. If a loved one needs rehab and Congregational Home is a choice you have, choose it.

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.

My mom has required rehabilitation services six times. The first two times were horrific. Then we…read morefound Maple Ridge. I wasn't sure when I first entered the building but that soon changed. As with anywhere there are a few bad apples in the bunch but for the most part their staff is amazing and love what they do. The ladies on unit 1 are hands down my favorites and they always want my mom on their unit. I hope we never need their services again but if we do we will be going back to Maple Ridge. PS the only bad part is the food. I'd like to see it improved.

professional friendly service and care top notch on site…read moremanagement team Clean and well organized

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

So happy to find Meadowmere Oak Creek. From my initial tour with Sam, who was fantastic, to my mom…read moremoving in. Mom is happier than she has been in years! She never wanted to go into a nursing facility but now is glad she's there! The staff are kind and caring along with activities to keep them young! I'd recommend Meadowmere Oak Creek to everyone!

My mom and dad moved to Manor Pointe/Meadowmere in the Independenr Living apartments 3 years ago…read moreand it is the best decision they ever made! It is care free living, I dont have to worry about my dad shoveling or any yard work. I also love that they play card games they have a happy hour. Also, my mom can hop on the Meadowmere bus to go shopping and not have to worry about my dad taking me. I can also walk on the grounds with my parents (mom)and get exercise. I can tell that it feels a weight has been lifted when I see my parents now, they are much happier and healthier.

They just take old sick people in and charge top dollar to avoid doing any caretaking. If you…read moreask for help or complain they call the race card and threaten you. Avoid at all costs. The nurse staff have certification from 30 years ago and have no skill in modern caretaking or health of other humans. I would not take my dog here to be watched. We need to visit almost all day to take care of sick loved one as the staff does the absolute minimum

I have been dining at the Milwaukee Catholic Home on and off for over three years…read more Today, my sister, father and I all met up for lunch and had an amazing experience. It started off with a cup of vegetable soup that, with the addition of just the right amount of crumbled up Ritz crackers, warmed my soul to the core. Next came a deliciously prepared grilled baloney sandwich with melted cheese on a toasted brioche bun. This sandwich took me back to my youth, much the way Ego was transported when he ate the ratatouille dish created by Rene in the movie. The masterpiece was made even more amazing by perfectly seasoned, fried shoestring potatoes. The climax to the meal was a masterful rendition of cake and ice cream presented in the form of a heavenly piece of devil's food chocolate cake topped with the creamiest of peanut butter frosting that would make a Reese's peanut butter cup weep. All of this was paired with a scoop of spumoni. An amalgamation of the most delicious chocolate, pistachio and cherry ice cream. The likes of which I have never experienced before. This experience would not have been possible had it not been for the flawless execution of our guide, Sherry, through this culinary excursion

There were a few issues when my husband got there. All were resolved and the care, rehabilitation…read moreand food were all great.

MY MOTHER DIED at the hands of this facility... BEWARE! This is a perfect place to send your loved…read moreone if you never want to see them again. They neglected my Mother and left her to die. State found them at fault (they failed to give her regular prescriptions, kinked O2 lines and sitting in her own waste) yet I read this NOWHERE under their name, it's all hidden. Warning... DON'T DO IT - I miss my Mom with all my heart... Don't make the same mistake - The worst nightmare I will spare the details :(

Our family's experience with Brookdale Brookfield Woelfel Road over the course of nearly four…read moremonths (summer-fall 2025) was mixed. While there were some positive aspects, significant concerns about staffing, communication, and quality of care ultimately led us to move our mother-in-law to another facility. On the positive side, the food was very good. Residents were offered choices and could eat in a restaurant-style setting, which she genuinely enjoyed. Additionally, some staff members were exceptionally kind and went above and beyond in their care. However, there were consistent issues that impacted her well-being. Planned activities were frequently canceled due to staffing shortages. Because she is not mobile and requires assistance to attend activities, she often depended on staff to inform and help her participate. Without regular family advocacy, she was not consistently included. About a month into her stay, she was moved from a shared dining table with other residents to sitting alone--this occurred on her birthday. Given that she was adjusting to a major life transition and grieving the recent loss of her husband, this change was especially difficult. During her stay she was not consistently being taken to meals and lost a lot of weight in a short amount of time. We also observed concerns with staff presence and responsiveness. At times, staff appeared disengaged, sitting on phones or eating in common areas, making it unclear whether they were on break. Staffing levels seemed particularly limited during evenings and weekends. More concerning were issues related to personal care. During her stay, she lost 10 pounds and experienced multiple UTIs. There were several occasions when my husband arrived in the morning to find her still in the previous day's clothes, in wet incontinence garments, and with soiled bedding. While staff sometimes stated she had "refused" care, we were not confident that consistent or sufficient efforts were made. The call button system was also problematic. It required residents to hold the button down for an extended period before activation, and response times were often delayed. Some staff members were unfamiliar with how to properly reset the system so my husband had to show them how to use it. Although we requested the simple old style call button, we were told none were available, despite observing newer residents being given the old style buttons. We also encountered issues with missing personal belongings. A gold chain was replaced with a non-gold one, and a new TV remote went missing. Additionally, our mother-in-law reported that a staff member asked her to write them a personal check, which we immediately reported. Another resident nearby also reported missing cash. As her condition declined due to UTIs, she required the use of a Sara Stedy transfer device. We had to purchase this equipment ourselves and train staff on how to use it, as they had not received prior training. Eventually, we were advised to move her to memory care for more support, but instead we chose to relocate her to another facility. Since moving, her condition has improved significantly. She has regained strength, is walking short distances, maintaining her weight, bathing regularly, and is consistently dressed and cared for. While there were some compassionate individuals on staff at Brookdale, our overall experience did not meet expectations for the level of care being provided, especially since we were paying for the highest level of care. In speaking with long-term residents, we also heard concerns that the quality of care has declined over time.

I have a loved one that has Parkinson's and Dementia so I has faced last September 2020 with…read morefinding a facility to meet his care needs. I chose Brookdale Senior Living/Capital Drive - Brookfield for his long term assisted living care. I was impressed with the intimacy of the facility because they only has 24 residents and they specialize in Dementia Care. Their staff is caring, attentive and they get to know each persons individual needs. They know my voice when I call and they are respectful to both his needs and mine as his caregiver - Are they perfect NO - Do they make every effort to take care of any situation and communicate - YES - If I had to do it all over again I would still pick Brookdale - Their Staff is the BEST