Kmt has an excellent professional hard-working dedicated repairmen who took their time to diagnose…read morethe issue with my mini-split before coming up with a solution that worked . It took a couple of time coming out to figure out what was with my no name mini-split . I was never charged the service call until they finally figured it out and had my unit up and running . The repeatedly said , they want to make sure they get it right the first time . My mini-split is up and running like new. Thank you...

Needed a system replaced for a rental unit, KMT met me on site and advised on best type system to…read morereplace the existing 30 year old system. New mini-split was installed as agreed and is working great. KMT is as professional as it gets. Eric Phoenix

Our AC stopped working in August. Stone Services came out within an hour after placing our service…read morerequest. It was a tricky problem to diagnose. The technician procured the new part on his lunch break and installed it in the afternoon. Completed the same day. Courteous and explained each step along the way.

I called to set up an appointment with Stone and made the mistake of not asking the cost for the…read morevisit. It is $150 for the first .5 hour and then $50 afterward. I ended up paying about $200 to get my furnace tuned up and turned on. John, the tech, was good. He assumed I knew the pricing. My fault for not asking.

Joshua came out and diagnosed my HVAC system issue in less than 30 minutes. He provided multiple…read moreoptions for repair or replacement and explained everything so well. He explained to us the benefits of replacing our system but never put any pressure to do so. We ultimately opted to do a system replacement and were very pleased with the price in comparison to other estimates. We feel that Climate Express gave us the over all best value for our money. Thank you, Joshua!!!

Carlo and team were great. We wanted a new wall-mounted AC unit for our garage in Raleigh, NC and…read morethe team were quick to get it installed. It works great.

We appreciated great service in years past, but had a very poor recent experience. LG split unit…read morewasn't working and we were ghosted after an initial assessment. $134 for the consult with no results or plan for resolution. The guys that came out were great tho. Maybe the mgmt is the issue.

Felt compelled to write a review for Tobacco Road Heating & Air after the terrific experience we…read morejust had with the company. Like so many people, when summer turned to fall we switched our heat pump from cool to heat only to find it didn't want to heat. To our regret we called another company that had been used by the prior owner of our house. They came out diagnosed what they thought was the problem, replaced the part only to find it didn't work and then started in telling us we were in for steep repair costs bordering on needing to replace the system (the system is from 2013). That's when we asked our neighbors for a recommendation and they told us to call Jonathan at Tobacco Road Heating & Air. We are so, so glad we did. It was the weekend so I sent an email to the company explaining the issue and asking for an appointment. Jonathan wrote back before I could finish my morning coffee and we were set to go with an appointment that week. Our appointment window was 9-12 and Jonathan pulled into our driveway at 8:59am(!). He checked out the issue; gave us a clear explanation of his thinking; and described his plan of attack. He called to check that the warehouse had the parts we needed and was back later that afternoon to install the parts. Problem solved. Not only was Jonathan timely, diligent, and professional but he saved us a ton of money by trying to actually solve the problem and not just sell us a new system. When you move to a new area, finding the right companies to maintain and service your house systems is always a challenge. We are happy that we've found Tobacco Road Heating & Air and can cross HVAC off our list.

Jonathan fixed our HVAC after three previous technicians from two different companies either told…read moreus there was nothing wrong as we sat there sweating, or tried to charge us $2,000 to replace a valve that did not need replacing. He diagnosed the problem as too little coolant, recharged the system, and suddenly my upstairs is cooler than it has been in years. Highly recommend.

We had him install the HVAC in our new renovation project, It came out exceptionally well, even the…read moreinspector and contractors asked who we used because they were impressed with the quality and professional look of all the work you did, and now that we are using the new space it's the most peaceful and comfortable place in our home. Thank you so much!

Reliable, hardworking, honest guys who willingly spent extra time answering our questions and…read moreproviding their professional opinion. Their maintenance plan is a great deal for the service they provide and they also cleaned our dryer vent. Will definitely use them again and recommend them to others!

Great working with them. From the quote to the actual work, did a great job. Will definitely hire…read morefor all hvac issues

SO how many HVAC guys have only 5 star ratings? Not many. Chris fixed the issue and was on his way…read more No up sale for BS you don't need. BEST HVAC guy in the business!

When my air conditioning at my house in Cary stopped cooling the house this summer, I actually…read morestarted by calling another company. The other company's estimate came back a little high, so when my friend told me about Triangle Repair Group, I decided to check them out. And I'm so glad I did! I used their website to request an appointment, and their customer service representative, Alex, called me soon after to schedule a technician to see what was going on. The tech, Paul, quickly identified that the issue with my 2.5-ton Rheem package unit was a leaking evaporator coil. He showed me the problem (you could hear it audibly hissing!) and asked if he could follow up that afternoon with a quote to replace the coil. Paul was friendly and helpful and explained things at an appropriate pace. Alex sent me a quote later that day. I was surprised when the cost came back significantly lower than the other company: turns out the part was covered under warranty! I was pretty happy they found that out. Since I had to go out of town, and the HVAC was located entirely outside the house, I asked if I could schedule the repair for while I was gone. Sure enough, Paul was able to get the job done a couple days later. I came back to a comfortably cooled house. Because I'm "that guy," I decided to open up the HVAC to check out Paul's work. A+, super workmanship, clean job! I think and hope we'll be able to get many more years out of this system. I was very pleased with TRG, Paul, and Alex, and I look forward to using them again when I need repairs or a new system... though, obviously, I hope I don't need either anytime soon.

5/10/2023, 7:54 AM Not a scam. But I'm sure it was under the…read morename of the person who hired him 2 months before I bought the house. (Stephanie) When I reached out to him he was extremely rude. As if to say and what do you want me to do!!! I would never recommend this company to anyone. So Lynn I'm sorry that you and the company didn't get it correct!!