They installed a new AC that STINKS! I hired them to come fix it, leaves without fixing it, won't…read morerespond to emails. AVOID!!!

I had to call again a few days after leaving a message asking for help & to come by for an estimate…read morefor our leaking A/C. They sent someone, who said they would send 'Jeff' along to have a look as it was apparently above his pay grade to fix our problem. Then I had to leave another message again when Jeff didn't show up after a few days, talked to someone in the office who said he would come by in the next few days and then radio silence. Who has time for chasing people for help?! It's been weeks now. Lots of service providers in the area, I would try someone else first who wants your business! Very annoying and I will NOT recommend them to my HOA.

AC went out and they fixed it quickly. Would definitely recommend as we have had problems a few…read moretimes and they are always very professional and get the job done at a fair price!

Called James Heating and Air a few weeks ago when the temps were in the high 90s, on a Friday. They…read morewere here within a few hours, diagnosed the issue, solved the problem quickly and got us cool again! Price was very reasonable too!

I'm very happy to be the first to review Donald at Tri-Tech. I cannot say enough good things about…read morethis adorable man. He was the inspector we hired to vet a heat pump when we bought our foreclosure and renovated it, and he's been the one to perform the odd repair here and then ever since. He's kind, prompt, ridiculously fair in his pricing, wants to make sure you really understand how the system works so you won't have to always call a technician out, and cheerfully works late/after hours to ensure you don't freeze/sweat for long. Wonderful company.

Matthew responded to the message I left and came the same day to give us an estimate. He then came…read morethe next day to do the work. He is very professional and extremely knowledgable. Better yet it was very affordable and high quality workmanship. We are new to the area and feel very fortunate to have found such quality service. Mark and Tracy Lucas

Felt compelled to write a review for Tobacco Road Heating & Air after the terrific experience we…read morejust had with the company. Like so many people, when summer turned to fall we switched our heat pump from cool to heat only to find it didn't want to heat. To our regret we called another company that had been used by the prior owner of our house. They came out diagnosed what they thought was the problem, replaced the part only to find it didn't work and then started in telling us we were in for steep repair costs bordering on needing to replace the system (the system is from 2013). That's when we asked our neighbors for a recommendation and they told us to call Jonathan at Tobacco Road Heating & Air. We are so, so glad we did. It was the weekend so I sent an email to the company explaining the issue and asking for an appointment. Jonathan wrote back before I could finish my morning coffee and we were set to go with an appointment that week. Our appointment window was 9-12 and Jonathan pulled into our driveway at 8:59am(!). He checked out the issue; gave us a clear explanation of his thinking; and described his plan of attack. He called to check that the warehouse had the parts we needed and was back later that afternoon to install the parts. Problem solved. Not only was Jonathan timely, diligent, and professional but he saved us a ton of money by trying to actually solve the problem and not just sell us a new system. When you move to a new area, finding the right companies to maintain and service your house systems is always a challenge. We are happy that we've found Tobacco Road Heating & Air and can cross HVAC off our list.

Jonathan fixed our HVAC after three previous technicians from two different companies either told…read moreus there was nothing wrong as we sat there sweating, or tried to charge us $2,000 to replace a valve that did not need replacing. He diagnosed the problem as too little coolant, recharged the system, and suddenly my upstairs is cooler than it has been in years. Highly recommend.

Mebane Air is the HVAC contractor for my apartment management company. When my AC unit went out, I…read morecontacted my landlord, who immediately called Mebane Air to set up an appointment. A technician came to my apartment within 24 hours and determined that the part needed to be replaced. The part took two days to order, but I was able to check on the status of the order by calling Mebane Air. The woman who answered my call was very patient and helpful. The technicians who came out to install the new part were also kind and professional. I was very satisfied with the service I received from Mebane Air.

If I could give them 6 stars, I would. Everyone from the office staff, to the installation crew and…read moreeven the owner of the company were nothing but incredibly polite, timely, and professional. They did excellent work and at a fair price. Mebane Air installed a completely new HVAC system and all new duct work for us and I cannot recommend them enough. We would use them again in a heartbeat!

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Great company very quick response and knowledgeable. As a first time home buyer it's a great…read morefeeling finding quality service.

One of their vehicles almost ran me off the road and cut me off for absolutely no reason, I looked…read morein the vehicle as they passed me while I was on the shoulder and the passenger had a big smile on his face. We were both merging onto I-40 and instead of letting me get over on the ramp when there was plenty of room, he sped up and almost clipped the back left side of my car so I swerved out of the way and slowed down to get behind him, then he sped off swerving in between lanes like squeez benz driving like a fucking idiot. All that to install some shitty overpriced ac unit, I'm reveling in the bad reviews on here, suck a dick Boer Brothers FUCK you

Horrible customer service and having a ton of problems with a brand new $20k system they installed…read more Constantly having issues and then their workers come over and do nothing to fix the problem. They ran vents under my stair case. Ran up my bills with an extra sump pump even though they could have just ran the piping one foot further into existing sump pump. Now I'm pissed bc the whole thing is frozen and they want an exorbitant amount of money to come on the weekend. I hate boer brothers! I'm gonna report them to the attorneys general too.