Great work and very responsive. They came out same day and worked with us when liner was the wrong…read moresize. They came the following day to finish with the correct liner. Good genuine hard working people.

The owner, Josh Ham is so very unprofessional! His work is sloppy! And he leaves your yard a…read moremess. He installed a pool and there is so many things wrong with it. Half the parts are just hanging off and Missing screws. When he was finished and we asked very nicely for him to fix a few things, he got nasty and had a real bad attitude! No one should be spoke to the way he spoke to me! I don't recommend this guy at all.

Since 2003 our experience with Easton Pool has been exemplary!…read more Our frequent interactions with the service department and especially from the Retail store here in Easton continue to be professional, courteous and well informed. Shout out especially to Laurie who manages the Easton Retail location. She is the anchor that customers rely on to educate, simplify and make you feel good knowing that both she and the staff she's effectively trained meet your pool needs with simplified instructions and professional guidance. I couldn't be more satisfied with the level of commitment and positivity they exhibit with each store visit!

Worst company ever dealt with. Poor customer service. Never get back to you after check clears…read more Totally walked away from their products they sold me blaming it on manufacturer and said too bad not my problem. Run and run fast from this company!

Highly recommend. After shopping and researching for 6+ months. I came across Four Season Spas…read moreearlier on but somehow I kept circling back to their website. Finally pulled the plug and ordered. Great prices, great communication, installation was seamless and the quick lesson on the set up and chemical was easily understood. A+

Roger was really great to work with. He spent the time to answer all our questions. My fiancé had…read morepreviously ordered a hot tub from Roger for another house and it has been working wonderfully for 3 years. His new show room has lots of hot tubs on display and all the chemicals and goodies you would need for maintenance. Delivery of the hot tub went very smooth, they installed the lifter bar and and top and we just had to wait for the electrician the next day to start enjoying our new hot tub. I loved how easy the process was, no "used car salesman" techniques. Very forthright, good prices. We are now loving our new hot tub, thanks!

MCM pool service is a total scam. I came out over $1000 behind and still had dirty water. $200 an…read morehour for a twenty-something with less experience and sense than a class of fourth graders. I've owned a pool since he's been in diapers. Their approach is to keep selling expensive stuff that doesn't work. They tried to sell me a hose end "mineral filter" to remove dissolved copper from my well water. The filter, retailing north of $50 was nothing but a string filter designed to trap sand. Both the employee and his boss on the phone insisted on its efficacy. Arguing, the representative took an attitude with me. Both were uninformed or deliberately lying. Don't touch this one with a stick. Run, don't walk for the exit. Service, zero. Quality, zero. Value, less than zero. Zero stars.

I cannot recommend MCM pools enough! They did incredible work on fixing and relining my pool. Chris…read morewas extremely communicative and walked me through each step of the process. He called with frequent updates and was flexible while pending my insurance company. Through this project MCM pools has gained a forever customer.

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

Justin from Lucky Duck Pools did an outstanding job, and I couldn't be happier with the service. He…read moreshowed up on time, was very courteous, and clearly knew his stuff. It was obvious right away that he takes his work seriously and has a lot of experience. He didn't just do the basics--he made sure everything was in top shape and took the extra time to point out a few things I should keep an eye on. I really appreciated how thorough and detail-oriented he was, as well as how easy he was to talk to. It's refreshing to have someone reliable and professional taking care of my pool. I highly recommend Justin and Lucky Duck Pools if you want quality service you can trust!

I've used this company for both opening and closing my above-ground pool, but after this year's…read moreclosing I discovered a major issue: the water started draining out under the cover until only about six inches remain. My pool has never had a leaking problem until after they serviced it. I reached out to the owner hoping to resolve the situation, but instead of listening to my concerns, he told me to refill the entire pool "to see if it drains again." I explained that I didn't want to waste money refilling thousands of gallons of water just to watch it leak out, and his response was, "it doesn't cost that much. You live in Barrington, not East Providence," implying that I should just be able to afford the cost. It was condescending, rude, and completely unprofessional. I also explained, as a business owner in the trades myself, that I understand callbacks can be frustrating, but we just needed help resolving the problem. Instead of working with us, he told me he would charge a service fee--despite the fact that the issue only began after they closed the pool. The owner took zero accountability and dismissed everything I said. The lack of customer service, respect, and responsibility is extremely disappointing. I would not recommend this company to anyone looking for reliable or professional pool services.

gerardo is absolutely amazing. they follow through on every request , is smart , knowledgeable and…read moreextremely accommodating. Stay away from the big chain pool companies...,, . Go with Americas swimming pool and more specifically Gerardo and his team !!! OUTSTANDING. FAIR HONEST RELIABLE and has the experience to handle all kinds of pools !!!! 5 stars and

I spent two days with Gerardo and his team and visited numerous customers with him and his…read moreemployees as a coach and mentor for ASP. His training has paid off, and his customers are well taken care of. Gerardo has the right work ethic, integrity, and a great team that will do really good work for anyone who uses his services. Great company to do business with! JCK

Very responsive and reasonably priced- will definitely use BSST again if my hot tub starts acting…read moreup again!

Wow, Mike is amazing. He came out to Arlington, MA and diagnosed the problem immediately. He…read moreordered the new parts and then went above and beyond over the last two days to get everything fully working before temperatures plummeted. He has a great personality, explained everything clearly, and was incredibly helpful throughout the process. I am so thankful to have found him. If you are looking around, just call. You will not find anyone better or more professional.