We had a great experience with MCM Pool Service in July. We were given a quote upfront for them to…read morecome out and what the charges may be - so no surprise. They showed up promptly for the appointment. We had been experiencing some issues with our unground pool leaking. The other company we've used through the years - repeatedly could not find the leakage which was becoming quite costly. However, we could tell when MCM showed up with their equipment, that they honestly knew what they were doing. They were able to detect the leakage and fix the 16 small holes. No additional problems for the balance of the season. I would highly recommend them.

MCM pool service is a total scam. I came out over $1000 behind and still had dirty water. $200 an…read morehour for a twenty-something with less experience and sense than a class of fourth graders. I've owned a pool since he's been in diapers. Their approach is to keep selling expensive stuff that doesn't work. They tried to sell me a hose end "mineral filter" to remove dissolved copper from my well water. The filter, retailing north of $50 was nothing but a string filter designed to trap sand. Both the employee and his boss on the phone insisted on its efficacy. Arguing, the representative took an attitude with me. Both were uninformed or deliberately lying. Don't touch this one with a stick. Run, don't walk for the exit. Service, zero. Quality, zero. Value, less than zero. Zero stars.

We needed an emergency pool heater repair for the swim school we run and John was amazing; he came…read morein with a day's notice and got our heater working! We will absolutely be hiring him for any further work and check-ups on our system. The prices are very reasonable and his service is exceptional. We're thankful to have found him!

I have had a contract signed since March 2025 to refurbish my cement pool with a liner, filter,…read moreinstallation of plumbing etc ... Jon has made more excuses in 2 years and to date not finished ... promised last summer by Memorial Day and this year promised I was his priority to complete the project that I had already paid almost 20,000 to be completed, plus 7000 for a fence to be installed.... that's not completed, I am retired, my husband was a contractor himself for over 20 years and truly when they say respect is earned it's true, unfortunately he passed away suddenly 7 years ago ... he would be appalled at the excuses ... no communication from Jon ... he took full advantage of me and not professional calling other clients see you next Tuesday's ... that should say it all ... beware ... don't be taken advantage of like I was ... it's theft by deception ... Class B criminal charge... I gave him the opportunity and patient for 2 years .... took all his equipment on Friday ... left his crew for over 3 hours to finish digging trenches for the water lines, which majority of the time they were on their phones. Never touched base with me, I went outside numerous times to his laborers asking when Jon was returning that I needed finally a game plan to finish long over due completion date ... came back ... fell in his own 5 inch trenches that he left my yard with for 2 years, no caution tape ... never covered ... left back piece of fence open to drain the pool water ... and left .... never spoke to me ... just avoided me and left . Bad business practices, once I texted him to establish situation he took over 3 hours to respond and started nasty texts and language ... so unacceptable. I given him opportunity to do the right thing .... exhausted all options ... now finally going to local police department to file a fraud report and taking my money and not completing the job. Don't get fooled like I did ....

Highly recommend. After shopping and researching for 6+ months. I came across Four Season Spas…read moreearlier on but somehow I kept circling back to their website. Finally pulled the plug and ordered. Great prices, great communication, installation was seamless and the quick lesson on the set up and chemical was easily understood. A+

Roger was really great to work with. He spent the time to answer all our questions. My fiancé had…read morepreviously ordered a hot tub from Roger for another house and it has been working wonderfully for 3 years. His new show room has lots of hot tubs on display and all the chemicals and goodies you would need for maintenance. Delivery of the hot tub went very smooth, they installed the lifter bar and and top and we just had to wait for the electrician the next day to start enjoying our new hot tub. I loved how easy the process was, no "used car salesman" techniques. Very forthright, good prices. We are now loving our new hot tub, thanks!

Hello, Ryan's junk removal has to be the best in all categories. They just left with a truck load…read moreof my junk..from bureau, to front door replacement, to weights, nothing to big. They are prompt, courteous, and quick. I highly recommend!!

We highly recommend Ryan's Junk Truck! Ryan and his crew were courteous, professional, respectful…read moreof our property and offered reasonable rates. They also were prompt and offered a very quick response. We will absolutely use them in the future.

Justin from Lucky Duck Pools did an outstanding job, and I couldn't be happier with the service. He…read moreshowed up on time, was very courteous, and clearly knew his stuff. It was obvious right away that he takes his work seriously and has a lot of experience. He didn't just do the basics--he made sure everything was in top shape and took the extra time to point out a few things I should keep an eye on. I really appreciated how thorough and detail-oriented he was, as well as how easy he was to talk to. It's refreshing to have someone reliable and professional taking care of my pool. I highly recommend Justin and Lucky Duck Pools if you want quality service you can trust!

I've used this company for both opening and closing my above-ground pool, but after this year's…read moreclosing I discovered a major issue: the water started draining out under the cover until only about six inches remain. My pool has never had a leaking problem until after they serviced it. I reached out to the owner hoping to resolve the situation, but instead of listening to my concerns, he told me to refill the entire pool "to see if it drains again." I explained that I didn't want to waste money refilling thousands of gallons of water just to watch it leak out, and his response was, "it doesn't cost that much. You live in Barrington, not East Providence," implying that I should just be able to afford the cost. It was condescending, rude, and completely unprofessional. I also explained, as a business owner in the trades myself, that I understand callbacks can be frustrating, but we just needed help resolving the problem. Instead of working with us, he told me he would charge a service fee--despite the fact that the issue only began after they closed the pool. The owner took zero accountability and dismissed everything I said. The lack of customer service, respect, and responsibility is extremely disappointing. I would not recommend this company to anyone looking for reliable or professional pool services.

I had a problem with my backwash line and called Anita at Your Swimming Pool Specialist to have…read morethem come out, assess and repair the line. Anita was tremendous and walked me through what she thought could be the issue. Anita's knowledge and expertise saved me the stress of a repair. Anita's knowledge and expertise over the phone (in less than a 6 minute conversation fixed my issue). Your Swimming Pool Specialist will be my go to pool company going forward. Thank you Chris L Warwick

Anita and Tim are amazing! Anita went above and beyond when it came to answering my questions, as a…read morenew pool owner. She replied quickly with a long, detailed list of instructions and consistently offered to video chat with me (even after business hours) so she could help me find my way around all the pool parts and equipment. Her husband Tim ended up coming out to help. Kind and patient, teaching me how to run the filter on different settings. Both of them never pushed product, but rather offered insightful tips and tricks to save money and keep the pool running efficiently. A++++ Highly Recommended.

Delivery was great! Tao, the delivery man, was pleasant and…read moreefficient! Great service , would recommend!!!

Niagara has always given the service they promised!! The water quality was crystal clear.. They are…read moreeasy to deal with and scheduling couldn't have been easy!! They deserve an A+ rating!! Thank you!! Diane K.

Ambassador installed a Kayak pool for us in 2020 - wonderful service, then & now. We love our pool…read more& appreciate the continuing service from Ambassador, and from Greg in particular

we have a 21 year old Kayak pool that my husband usually opened and closed but as he is older now…read more we called Ambassador /Kayak and were pleasantly surprised by the quick , friendly, accommodating and professional service ! Communication was easy , polite and quick ! They couldn't have been more accomodating! highly recommend! Jeanne Smith Saugus Mass.