The owner Yousef was professional, welcoming, and honest from our first interaction in person. I…read morereached out to Houston Auto Tech with a quote request to get scratches off of my bumper on my Tahoe. The lady, Desiree, in the front was very nice and quick to help. We made conversation and it was definitely a local friendly neighborhood vibe. Yousef and his team fixed my issue in about 30 minutes. When I first saw my car, all I could say was "WOW!". I was in shock at the transformation. At first I couldn't tell which side had had the issue; it truly looked like it was fresh off of the dealer's lot! I really like the fact that they didn't try to sell me any other services. I unknowingly had a nail in my tire but did not have the lock key to replace the tire. They checked the tire psi and added more air to my low tire and offered to patch it for me when I found my tire lock key. The price is right with Houston Auto Tech. I will now only see Yousef and his team when I need work done to my car. Thank you Mr. Yousef and your team for fixing my car!

Granted, there are worse places my car could have gotten towed after the unfortunate incident...but…read morereally, all places are going to be bad. The lucky tow truck vulture who had the distinct honor of towing MY car, and driving me where ever I wanted to go (I could have shown up at an OYE via tow truck), worked for this place. The driver was a nice guy. Everyone else was an exceptionally well-cast player in "Gretchen's day at the tow yard." First, the office manager. She's on top of everything, but she's curt. She had the unfortunate task of telling me that I had to drive outside of the loop to sign a waiver so that Progressive could tow my car to my desired mechanic. I agree that I should have to sign for my car to be released, but I'm still curious why that couldn't be handled by the gas and time saving device called a fax machine. Second, the random guy. Not exactly certain what he does, but while I was there he had an interesting side bar scene. He spoke with someone over the phone who wanted to talk to "the manager." This guy put the caller on hold, screamed into the owner's office, then transferred the call. Not a pleasant transfer on the muted side of the phone call. Also, I just want you to know that if the conversation escalates to "speaking to the supervisor," you ARE going to be talking to the owner of a tow lot. Meaning, a. you are always going to need to "speak with the owner," because the operation is always going to be a bit fishy and b. you don't want to talk to a cheesy person who runs a slightly fishy operation. Finally, the owner. I was handed his business card by my tow truck guy. It was glossy and black with gold lettering. I rolled my eyes. Once I finally made it all the way out there, and he found out my plan, he tried to put cracks in that plan. The whole, "Oh, you got this from the dealership and you're taking it back there? That's fine, but..." And, "No, you keep your car here. Our mechanics are better than those guys." By the end, he was almost begging me to keep the car there. Unflattering. "But why do you want to take it there? Why?" He actually seemed a little disconcerted at this point, because that is when started to ignore him. (Actually, I did stop myself from saying, "Because I said so.") He seemed a bit off his game; it could have been the 100+ temps. I suggest if you do get in a wreck, do it during this heat wave. You'll be better off for it. A few tips: there are cop cars everywhere out here. Drive the speed limit. If you get to the mechanic shop that resembles an old brick 1970s office strip, you've gone too far. There are quite a few taco stands that have been reviewed by Yelp in the area; you should venture into this area hungry.

I've had two excellent experience with Jason. He does great work at a great price. He has been very…read moreflexible with his availability, and has helped work around my schedule. He replaced my fuel tank several years ago when it developed a leak and I have had no issues. Today he helped me with a more complicated routine maintenance task that I did not feel comfortable, tackling myself, and it went great at a very fair price. I cannot recommend him enough, and will continue to give his information to my friends.

Jason is amazing and so honest and such a good mechanic. I'm so happy to have found him in Houston…read more He's one of the rare good mechanics who doesn't screw you over or try to sell you things you don't need. He's also so nice. I have a BMW and he changed the rotors and brakes and did an excellent job. I really like him a lot and would highly recommend him for anything your car needs! Thank you again for the great service, I will always bring my car to you!

I cannot say enough how great the service at CMS was. While I had heard folks in the Houston Tesla…read moregroups mention their great experiences, I did not know it was this good. While my accident was very minor, Tesla being a Tesla needed extra work and parts to be replaced, and these parts don't come cheap. CMS is a Tesla certified shop, so I believe they only replace your parts with OEM. Thankfully, the other party's insurance was paying for it, but Angel Robles is the absolute man. He was very accommodating and helpful and got me in and out in very little time. Marisa at the front desk was also a wealth of knowledge and experience dealing with the insurance companies. My repairs were spot on, but on top of that they washed my car and vacuumed the interior back to the condition it was in when I drove it off the lot. It was the most pleasant experience you can have given the unpleasant circumstances which bring us there. Cannot recommend them enough. Thank you, CMS!

I usually don't write reviews, but I feel compelled to share my experience when everything goes…read morewell and you need to inform other customers about it, not just when you're having an issue. I was involved in a car accident and was unsure whether to drop my car off at a Tesla center or one of the other Tesla-approved garages. After reading some posts, I found that the Tesla center mentioned it would take a while to be fixed. So, I decided to go with Collision Motor Specialist - CMS. From the moment I arrived, I was warmly welcomed by Marissa. My experience was fantastic throughout. Collision Motor Specialist - CMS handled all the paperwork with the insurance company and completed the repairs earlier than I had expected. The quality of the work was impeccable. I highly recommend this location if you need any repairs done. Thank you so much again, Collision Motor Specialist - CMS, for everything. I truly appreciate your service.

Broke the motor mount. Claimed it was already that way, charged me more than quoted. Refused to fix…read morenoise in transmission made by them replacing clutch. It was funny going down the road with him and he said, I don't hear anything. Really? That grinding noise in second gear and mainly all of them. Never again

When my GTI transmission blew up in West Texas, I had it towed to Armando. I haven't found anyone…read moreelse I trust to work on a manual transmission, and Armando's rates are very reasonable. We don't think of manual transmissions as "standard" anymore. They're going the way of the dinosaur. If you enjoy selecting your own gear, and want to keep your manual transmissions shifting smoothly for as long as possible, you want Armando's number in your phone.

Over the past few years, I began servicing my own vehicles to save on labor costs. Furthermore, I…read morehad lost faith in many auto mechanics after they have unscrupulously recommeded unncessary services and/or did bad repairs on my vehicles. U Do It Auto Repair is a place where one can rent a bay, which includes a lift and tools, to service their vehicles pro se! While the neighborhood where this is located appears to have seen better days, I felt safe in the area. Additionally, the facilities are clean and the staff are always helpful and friendly. I came in for an oil and filter change. After consulting my vehicle's manual for the type and quantity of oil needed, and purchasing my own oil and filter from AutoZone, I made an appointment online for a bay at U Do It. U Do It has a special where they do not charge for doing an oil change on Tuesdays, up to 30 minutes. Otherwise, the bay can be rented by the hour, and prices are reasonable. I arrived at the scheduled day and time. The bay was available and Cruz, the available mechanic that day, directed me in, and lifted my vehicle. After draining the used oil and replacing the plug, I waved him to drop my car back to the ground, where I replaced the filter and poured in new oil. All the necessary tools are there to do the job, as well as shop towels and rags. Cruz was very friendly and helpful, and I very much appreciated his advice and small talk on car repair! Until the time comes when I get a car lift for my own home, I will use U Do It for DIY vehicle repairs and maintenance.

Reginald did a wonderful job on a courtesy check up o my vehicle. Told me exactly what was needed…read moreto do to improve my ride on my vehicle.

Sp, these guys did something today that absolutely stunned me. I had an issue pop up today as heavy…read moreshowers and storms began , and I called them to try and setup an appointment. These guys didn't even bat an eye, and HOPPED IN THE CAR TO COME TO WHERE I WAS! Now....I wouldn't expect that kind of service every time, but it's a gesture, in a critical.moment for me, that showed me not only that my patronage is valued, but that they are supreme human beings in a time when that just doesnt exist much anymore. No...they're not mobile mechanics. Don't ask. But......they come through for their loyal customers.....and that means the world to me. Gotta go. Brad's texting me to check on the work..... kudos!

I posted a request for estimates on brake repair. I received a fast response from DrivenWerx…read more DrivenWerx specializes in European manufactured vehicles, which I do not have. I give a 5 Star rating for a good start with a potential customer.

Brought my 2025 Camry into the shop of October 14th and STILL not repaired! Going on 4 months and…read moreSTILL no car! Kept being told the part(s) were not available. However, other shops I checked with told me the parts WERE available and the car could (should) have been repaird in 3 weeks time! Also, the were SO SLOW in billing the insurance company that the policy limits were exceeded before the car was reaired! Meaning? I am out of pocket on an insurance claim. After 3 months of having my car they were STILL sending in SUPPLEMENTAL bills to the insurance company! The insured's limits were $25K per incident. Mac Haik found a way to bill $24,999 to the policy! What a load of BS. They took their time and MAXED out the bodywork. It has been almost 4 months and STILL NO CAR! Do NOT bring your car here. YOU HAVE BEEN WARNED!

Brought my truck to Mac Haik Ford for body repairs, and Juan Avila took care of the whole process…read more Including scheduling a rental, contacting my insurance provider, and making sure to take care of any service repairs needed. With covid and resent RIF going around it is not common to get decent customer service. Juan Avila went above and beyond to make sure everything was taken care of and kept me updated during the process. Would recommend bring your vehicle here for any repairs and requesting Juan Avila you wont be disappointed.

took my car to Katy Coach Works after sustaining damage from the derecho storm in May! Cody was my…read moreservice person and was so professional and managed my expectations with the timeline. Anna at the front was courteous and knowledgeable. My car looks brand spanking new! They did an awesome job! I had A sunroof replaced and the back hatch replaced. With the help of my insurance, things were seamless. I am thankful! They also offer a lifetime warranty as long as you own the car.

I was blessed to find this shop after my accident! David was incredible to work with--he stayed in…read moreclose contact with me from start to finish, keeping me updated the whole time. I trusted them with my car, and they absolutely did not disappoint. The repair quality is top-notch. If you're looking for a reliable, honest shop, this is the place to go!