The owner Yousef was professional, welcoming, and honest from our first interaction in person. I reached out to Houston Auto Tech with a quote request to get scratches off of my bumper on my Tahoe. The lady, Desiree, in the front was very nice and quick to help. We made conversation and it was definitely a local friendly neighborhood vibe. Yousef and his team fixed my issue in about 30 minutes. When I first saw my car, all I could say was "WOW!". I was in shock at the transformation. At first I couldn't tell which side had had the issue; it truly looked like it was fresh off of the dealer's lot! I really like the fact that they didn't try to sell me any other services. I unknowingly had a nail in my tire but did not have the lock key to replace the tire. They checked the tire psi and added more air to my low tire and offered to patch it for me when I found my tire lock key. The price is right with Houston Auto Tech. I will now only see Yousef and his team when I need work done to my car. Thank you Mr. Yousef and your team for fixing my car! read more

Houston Auto Tech - Auto Repair Near Me - Houston, Texas

Granted, there are worse places my car could have gotten towed after the unfortunate incident...but really, all places are going to be bad. The lucky tow truck vulture who had the distinct honor of towing MY car, and driving me where ever I wanted to go (I could have shown up at an OYE via tow truck), worked for this place. The driver was a nice guy. Everyone else was an exceptionally well-cast player in "Gretchen's day at the tow yard." First, the office manager. She's on top of everything, but she's curt. She had the unfortunate task of telling me that I had to drive outside of the loop to sign a waiver so that Progressive could tow my car to my desired mechanic. I agree that I should have to sign for my car to be released, but I'm still curious why that couldn't be handled by the gas and time saving device called a fax machine. Second, the random guy. Not exactly certain what he does, but while I was there he had an interesting side bar scene. He spoke with someone over the phone who wanted to talk to "the manager." This guy put the caller on hold, screamed into the owner's office, then transferred the call. Not a pleasant transfer on the muted side of the phone call. Also, I just want you to know that if the conversation escalates to "speaking to the supervisor," you ARE going to be talking to the owner of a tow lot. Meaning, a. you are always going to need to "speak with the owner," because the operation is always going to be a bit fishy and b. you don't want to talk to a cheesy person who runs a slightly fishy operation. Finally, the owner. I was handed his business card by my tow truck guy. It was glossy and black with gold lettering. I rolled my eyes. Once I finally made it all the way out there, and he found out my plan, he tried to put cracks in that plan. The whole, "Oh, you got this from the dealership and you're taking it back there? That's fine, but..." And, "No, you keep your car here. Our mechanics are better than those guys." By the end, he was almost begging me to keep the car there. Unflattering. "But why do you want to take it there? Why?" He actually seemed a little disconcerted at this point, because that is when started to ignore him. (Actually, I did stop myself from saying, "Because I said so.") He seemed a bit off his game; it could have been the 100+ temps. I suggest if you do get in a wreck, do it during this heat wave. You'll be better off for it. A few tips: there are cop cars everywhere out here. Drive the speed limit. If you get to the mechanic shop that resembles an old brick 1970s office strip, you've gone too far. There are quite a few taco stands that have been reviewed by Yelp in the area; you should venture into this area hungry. read more

Their work was better than the Mercedes dealership. This shop was recommended by a coworker after my Mercedes was involved in a accident. They did excellent work on my car. No shortcuts, just good quality work. They even fixed things that were done at the dealership incorrectly. They are up front about price, no hidden fees. Yousef was very kind and patient as he explained what my car needed. The work is done in a timely manner and the car is returned very clean. I have been back 2 times since with other vehicles. read more

This place runs their business horribly. We called to get information on our vehicle that was towed. The man, Kenny, that towed it hit the bumper with the back of his tow truck, putting a dent in it. When we called the company, they were more interested in why the car was towed than they were about the incompetency of their drivers. He proceeded to yell at my husband, telling him he needs to pay off his ticket. After that I drove to the establishment myself to get the insurance information for the driver. The man continued to yell at me about my husbands ticket. I told him he was not a judge and it was not his place to justify his drivers actions based on why the truck was towed. I again demanded he give over insurance information because we called the constables office and we needed it. He said the driver did not hit the truck. I asked how he knew that since he was not there. He told me I was not there. I agreed but told him my husband did witness it, which is why we wanted to check the truck before paying for it. He continued to yell and told me I needed to leave. I started to leave when I realized I left my keys on the counter. I went back in to get them and he started to put his hands on me. I told him if he touched me, he would regret it. I got pictures of him and his establishment. While I was doing this, the driver, Kenny, made his way to the storage lot to yell at my husband and the storage lot for giving him his information. This place made me sick to my stomach. I would never ever trust my car to them. read more

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We were in an accident and had body work done at Houston Auto Tech. The repair and body work was great. Our car was also returned prior to the expected return date. The shop communicated with us about the work being done and provided exceptional customer service (office staff and technicians). Would definitely recommend this place!!! read more

I just picked up my Mitsubishi Outlander from Houston Auto Tech, and I have to say WOW, job well done. Great body work, car looked exactly like it was prior to the damage ( I had another car taken to a dealer and I think Houston Auto Tech. did a better job.) Customer service was just as good also, very helpful folks. I would def. recommend this shop to anyone. Thanks. M. Ammash read more

I took my car here after an accident and since I am not from around the Houston area, I mistakenly listened to the tow truck driver as to where I should get my car fixed. NEVER take your car here. They took their time getting my car back to me and when I hadn't heard from them for three weeks, I called and asked how everything was going. They informed me that they had never even contacted my insurance company and blamed me for it taking so long. The woman at the front desk was extremely rude and very hard to work with. Once I got my car back, it seemed fine at first and then parts started falling off the car and come to find out, they didn't even remove some debris from under the car. So now I have to take it to another mechanic to fix the problems they never fixed. My advice: do the research before taking your car in to get repaired! read more

I have been to Houston Auto Tech on multiple occasions over the past 15 to 20 years and have never been treated with anything other than the utmost courtesy. The repair jobs have also been first class too. I don't know what Grethchen's problem is but I suggest that anyone who writes as long a review as she does has too much time on her hands (or works for a competitor). read more

great place they took care of my vehicle great job.