Shannon ,I'm sorry you were not happy with our service. Unfortunately you were very rude and demanding from the time you left your vehicle for diagnosing. You called less than 12 hours after it got here demanding information we did not have. You were pushy and very rude and we do not put up with customers acting like that. You were bad mouthing our mechanics before they even had a chance to look at it and we felt you would be better taking your vehicle elsewhere where you would be happier with the mechanics and where someone else would be willing to put up with your bad behavior after your repeated rude and hateful pushy calls . Your review is completely in retaliation to us firing you as a customer and has been completely fabricated. read more

The clown that runs this operation is pathetic. I made an appointment 2 weeks out, dropped my van off on a Friday per his request. I called on Tuesday to get an update and all I got was the run around. I was met with rude behavior, and they gave me no indication they even looked at the van yet (they had it 5 days at this point, after waiting 2 weeks for the appointment). At this point I was a little short because I had an appointment... only to finally hear from Tony's mouth that he was behind schedule and hadn't even looked at it yet. He could have told me that when I dropped it off or at any time prior to (and including) my call. He told me he wouldn't get to it for another 3 days, which I reluctantly accepted. I chose to go here on a referral from my regular mechanic, whom I called after talking to Tony to make sure this wasn't a 2 bit, fly-by-night operation (which it is). 15 minutes after talking to my mechanic, I was then contacted by Tony and told to come get my van. He didn't like me checking on his integrity, he didn't like that he was wrong and I knew it. His short-man syndrome came out in full force and he blew his top... hardly professional and very childish. He's a liar, a cheat, and you should steer clear of this company by any and all means necessary. read more