Good honest mechanics at McCormack! my car needed a new valve replacement and they were able to fix…read moreit and find out the underlying issue. gave me an honest estimated price and reasonable labor price! they fixed it within a day, good service! -Meaghan L

Excellent customer service, more than fair pricing . When i have my truck serviced at McCormack…read morethey are always timely and always do the right thing, I highly recommend them would not go any where else. Thank You Don M

I love this place! Been taking my cars here for years and never had any issues. The team is super…read morefriendly and helpful. They always manage to squeeze me into the schedule if need be. When I have to drop my car off they drive me where I need to go, free of charge. They always get my car back to me quick and the prices are sooooo reasonable. And they honor AAA so I get a discount every time I take my car in. Cant say enough good things about Aasby.

After looking over my 2009 Ford Edge, w/155,000 miles, I was told my driver side, front and back…read moreswaybar links were broken. I was quoted for front & rear swaybar links to be replaced. I was told that they would use good parts, not underpar. Quote $978.82. I took my car from the shop as I did not trust this quote, even as a woman, I know when something sounds high. Especially when I was told it could be done and ready by end of day. I was given a quote from a recommended shop, over the phone, without giving the quote from Aasby's, of parts and labor of "$360.00". I had my car back within a two hour period. I was told by the service mgr. of BBT, that he has many stories of Springfield auto shops charging prices that the dealerships charge and more. I will never go back to Aasby's even though 18 years ago I did go there. They lost my trust.

What can I say but THANK YOU!!! My daughters transmission went out on her 04 Ford Taurus and after…read moresome checking around online and with auto mechanics in the area Ace came in highly recommended! They were all right on their statements! Fast, reliable and very personable! They had her up and running in a day! They took care of my daughter and son in law with respect and I cannot say how happy Charlie and his team made me, a concerned father separated by approx 100 miles. Will highly recommend this company to anyone from anywhere for transmission needs. Once again Charlie and crew THANK YOU SO MUCH! Edward (Andy) Anderson

I highly recommend this transmission shop, they put a transmission in my 2011 town and country. I…read morenow have driven it for over 2000 miles, it shifts like it did when it was new. I am very happy with the service.

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Tanya answered all my questions and I had a lot! I have an almost 16 yo GMC that I'm trying to keep…read moreworking for me. They did everything I needed. Told me Front breaks were needed and back breaks could wait. And we're able to do the oil change as well! I enjoyed hearing about the family that worked at "Family Auto Repair"! They have a very nice waiting area, very comfortable! I'm going to go back soon with my son's car! Thank you so much, Tanya and Family!!

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Macy, at the front desk was very helpful and accommodating with the payment process. They also got…read moreback to me quickly about what exactly was wrong with my car and walked me through it.

In 2023, I was given a $500 estimate for repairs to my SUV which was estimated to take 7-10…read morebusiness days. Since I had not heard from them; I called them on the 12th day for an update on repairs. The owner said the delay was due to waiting for manufacturers OEM parts. They had kept my car for 31 days. The final bill was slightly over $1200. The owner, Jeff, said it was due to a current price increase for parts. I was not notified for either the time delay OR this outrageous increase prior to picking up my car. This is this most non-professional auto business I have ever dealt with. I will NEVER use this business again!

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Can I do a negative?…read more Report on Crash Champions. I was sent there on fender bender estimate. Had advised that worrying about the cosmetic damage but had unrelated stuff on truck I was going to use money on. 1. Was the gas gauge not working properly likely due to float on fuel pump it seemed. They said they had mechanic in back that could do it. So made appt. They called day later and said done. Picked up and the gas gauge now pegged on full. I asked why they didn't make sure it was working properly before putting bed back on and advising me it wa good to go.They denied any wrong doing and that they had done what was asked and "put it in"....the emphasis that having to make sure it was working was not their responsibility. After a bit of urging they stated they (Kyle) would ask their tech the next morning. I left the truck. Next day they called and denied that it was not their problem. I stated obviously was and they needed to correct. They stated only if pay again to have the bed taken off and pay for diagnosis...they emphasized it would be a very expensive diagnosis. I immediately drove over. Asked for manager and and advised him I needed a full refund. He laughed and stated not happening. I then asked for the corporate number. He said he would not give it, I could look it up (I had already tried finding online). I stated again I either refund or give me the number. He again stated again no and I did not leave he would call the police. I said give me the phone number and no problem. He turned and went to the phone and called the police. The guy came walking back from the outside about same time with the old pump so I stepped outside and he politely advised it still smelled of gas and he could put in back of truck for me. I didn't believe I should then leave the scene so I waited outside for police to arrive. That all just was determined a civil matter I moved the truck off the property next door that gave me permission to leave until I could bring back another driver. Next day I went to fill up the truck and gas came rolling off the top of the gas tank from area of the pump. HORRIBLE!!!!!

Excellent responsive service. Courteous and friendly. Top notch outfit for all things body shop!…read moreVery highly recommended!