Awesome customer service. Good quality work at a reasonable price. I recommend Patriot Plumbing…read moreand other will call them for any future needs.

Upon a recommendation from two of my coworkers, I called this business because I wanted to fix my…read moreleaky shower faucet. I left a message and Never received a callback. Not even a callback to acknowledge my call, say they were too busy to get to me or even refer me to another plumber. No call back at all.

On a Friday at 3:30 p.m., we were notified by our restoration contractor that the refrigerator…read morewater line shut off valve was leaking and the water would need to be shut off until it could be repaired. They had placed a call to a local plumber they use, but they did not receive a answer. I was told I should contact a plumber otherwise it would be Monday before water could be restored. Searching Google and very first entry I came across was Precision Plumbing & Rooter. I called and Levi answered right away. Levi said he was pretty well booked up and then asked what the situation was. I explained what was going on and he said he may be able to get someone out today. One hour later, Levi called back and let me know that Dan was on his way. Dan arrived and addressed the issue quickly. He explained the process step by step and was very courteous. I greatly appreciate their quick response and great customer service. A+

Precision Plumbing does very good work, we appreciate the expertise the crew has to get in and get…read moreout in a timely fashion. We highly recommend this company to anyone! Thanks Precision! Dave Valenzuela

I had a real problem that turned out to be far more involved than it first appeared. They had to…read morecome out a second time. the technician was great, polite, and anxious to take care of the problem. They left no mess behind and even fixed a small problem that really had nothing to do with our request for service.

I have never dealt with a more unprofessional business. They sent out 2 separate guys, both broke…read moreoff pieces of equipment in our drain and were not able to retrieve them. We now have 3 pieces of snake in our drain and keep getting bills in the mail. I've called multiple times to try to resolve this only to be called a liar. They have a lot of turnover and very minimal training. WOULD NOT RECOMMEND. One of their employees recommended we call EconoRooter because they are more experienced and have better tools to complete the job. That would be my recommendation as well.

DO NOT CALL THESE PEOPLE!!! I am currently contacting…read moreattorneys because of their poor workmanship and major damage they did to our travel trailer. After they botched a simple unclogging job in which they blew my toilet right off of the floor, (praise the Lord no sewage came out), the guy and his young assistant came in to repair the damage they did. The toilet was loose, after the fix but seemed ok. They assured me it was fixed, billed me and that was that. That was on Feb 21st. Today I came home to find the toilet blown up off of the floor again, only this time my toilet was sticking out off of the floor about 4-5 inches and the smell was horrible. I called these guys and told them that they needed to come back and repair this job immediately (being very patient the whole time with them), and was told they would be there at around 12pm the next day. My fears were temporarily alleviated as I thought they would do the right thing. The owner called me back only to exclaim in a very defensive tone that he recalled the incident, and that it was MY! And that they were not responsible for this. I explained to them that I was documenting this and had images to prove this, and the guy told me "no you don't! Show me.", I restated that indeed documented this, only to be told "F@&$ you." And was abruptly hung up on. I have never seen such inappropriateness and incompetence in all of my life, and never been treated so poorly by any service. I'm extremely distraught, and will be taking them to small claims court as they literally caused thousands of dollars in damage to my family's trailer. PSA: DO NOT USE THESE jerks. They are unprofessional, are rude, and I thought by using a highly rated plumber I was in good hands. I've attached photos to this review to show the damage they did the day of, and how it looks now as well. I'm a very patient man, and couldn't believe how they would treat me and my family like this. I am awe struck. STAY CLEAR AWAY from these dishonest guys.

I had a backed up drain from a clogged main I found Friday night. I thought I had called every…read morerooter in Douglas County untill I found Pepe le Phew! Called him at 8:45 on Saturday morning and he was here by 11am. An hour and a half later and he was done and my bill was lower than I expected. Mitch was a man of a few words, but very good at what he does.

No response to emergency call, not a call back. Would not call again. 24 doesn't exist in my…read moreopinion might as well not even list it

We had a system wide clog that created a huge mess in our house. Roseburg Rooter was able to come…read moreout the next morning to help. He found the problem quickly. He was able to clear the clog, but didn't have a part to fix the problem to keep it from returning. He called another plumber he knew, who was able to come out 2 hours later and finish the job. He didn't even charge us for the camera scan. We will be calling them again.

What went well? Everything! Terry and the crew are the best. They give you honest answers and just…read moreget the job done. Thank you Terry for the great systems.

Tinker was hired by Landscape Industries to install a pressure switch on my water pump. Tinker…read morecharged $900 for a couple of hours work and did not complete nor test his work. When I called him he said he could not come out for 2 weeks to finish his work. I told him that was unacceptable, he hung up on me & never finished his work. It cost me another $350 to get it corrected. Tinker is a scam !!

These guys are wonderful! So awesome to have quality in the workmanship along with great service…read morefrom first hello to finish job. They left everything working and clean... I call first time for clogged toilet, then they also installed new better toilets. I was told up front what I was in for as far as product and pricing. Office lady, was friendly and informed me of the times . The guys were friendly, fast, and.... the correct guys to go to when you need a plumber. This is someone I would gladly recommend to family and friends. I am so pleased when them.

Literally lifesavers. Our sink clogged the day before Thanksgiving in the very late afternoon and I…read morenoticed it was collecting water. I mentioned it to my husband after a while and he tried to unclog it with a plunger -_- I went downstairs to the basement to get something out of our freezer and there was water dripping literally all over, right under where the sink is above. At that point it was well after five and I searched for emergency services, I got ahold of someone who referred me to Go 2 Guys. They picked up right away and were at an event feeding the homeless, I felt terrible for asking for help, but they agreed to come out and help us after we explained what was going on, even though they were busy, it was after hours and the day before a major holiday. Go 2 Guys was a literal life saver I can't imagine how much it would have cost to fix monday if they had not come out and resolved our issues. So grateful and what they charged us, a family of six with four children, on a fixed income, was so generous considering the time, day and situation. I would hands down recommend using this business 110%, reliable, generous, all around wonderful.

Scott did a fabulous job. Unfortunately, he's not there anymore. The office is a nightmare…read more Continual turnover. They still don't have the name right on my account or the address. I've talked to over 5 different ppl, 5 different solutions. Each time I call they say I don't have an account. I have to walk them through their computer system. Use anyone but these ppl.

He was the only plumber I could get over to my house last minute. He was so nice, taught us a lot,…read moreand was incredibly reasonably priced. We will use him again and have some larger plumbing projects.