I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

Absolutely love Dr.Weinstein and his staff! He is the best! He re did my bonding for me as it was…read moregetting yellow and Leslie at the front desk got me in quite quickly! My fiance also got his root canal taken care of there. My sister also got her veneers fixed by him. I cannot say enough good things about his years of experience and he is a very kind man. Always recommend people to Dr.Weinstein when they are looking for a great dentist. They also get you in pretty quickly!

In 3 months had my teeth deep cleaned 5 times! Wasn't…read moreWhat I originally came here for! Was for loose bottom teeth! I guess his patients need very very deep cleaning before the dentist sees you The care quality is way below what other dentist Quality Is So he suggested I Get A Temporary Splint put on so I went for it Didn't go well Now food was getting trapped , was very sharp so my tongue was bruised Had another Doctor put 3 stitches on my tongue So when I came in for another cleaning! ( his patients has the cleanest teeth in the capital region) They tried to sand it down didn't work So dentist came in re-glued the splint Left two days later and now it's worst then it was before Two weeks later my insurance took him off there top of the referral list how I found him and sent me to one of their own referral dentist His first reaction was WOW! Holy Cow! Who Did This Work? New Dentist Said Very Poor Poor Quality Work! And Recommended Replacement of two bottom teeth the loose ones that this dentist suggested temporarily splint! Update: 6 months later after replacement Not one single problem! Teeth feel great ! My Warning In My Opinion Choose Your Dentist Wisely And Thoroughly!

Very friendly and competent staff. I felt very well cared for. Dr. G is a very professional and…read morecomforting dentist -- puts all your concerns at ease.

I first saw Dr. Winter after an assault, and I was worried about my teeth. I also suffer from…read moreextreme anxiety. He made me feel better right away. Dr. Winter walks you through everything he is doing. No surprises. His staff is kind, caring and also contribute to calmness, as they are well versed in their jobs, from the front desk to dental assistant, they ease the anxiety with their know-how and kindness. Dr. Winter is by far the best dentist I have ever gone to. I thought I would be doing sedation dentistry due to my anxiety, but Dr. Winter was able to do all my work so far without it. Dr. Winter knows how to numb the area with the least amount of pain that he can. I have never seen him frustrated, even though I may pause him for my own needs or to get additional numbing. He and his staff are so awesome. I never thought I would say that about any dentist!!! I will have a beautiful smile because of Dr. Winter, and his staff!

Dr Chung has been my dentist for about 15 years. I've always received good dental care, despite…read morehaving problem teeth, and the office is well run.

Asian dentist did a great job on crown, but instead of pulling a tooth he tried to save it by…read moreputting filling in it which gave me headache cause it sat on the nerve. I had to go bk and he wound up pulling it. Unfortunately he didn't give me enough mess to numb it and struck a nerve which folded my body in half. later I discovered i had a tear in my carotid artery. persistent headache and my eyelid drooped. I was admitted thru er. I was referred out of their practice. I'm not blaming Dr. he was only trying to save the tooth, but it did grasp my suspicion when they quickly referred me out of practice. It just seemed very abrupt Never called me back for cleaning or exams.

Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

The dental staff and dentist were lovely. Their requirement of a full payment up front to be seen…read morefor a consultation and then holding that payment until after they cash the insurance check, even with the insurance company determination (and check number they mailed)stating I was not responsible for a payment. Today the billing department stated it could take 2 more weeks for me to see that refund. I didn't realize I was in the money lending business. Seems odd they knew what my insurance would cover for the second visit while in my first visit but couldn't figure out I wouldn't owe anything for that first visit.

Highly recommend, staff is amazing and so friendly. Have had several cavities filled and a root…read morecanal and all of the work was a great experience.

Dr. Julia Cerny took me on as a new patient almost 4 years ago. Afraid of dentist like most people…read moreI only went when I needed emergency dental work. I waited a few days after my dental appointment to post a review because I could not stop crying. (Don't worry they are all tears of Joy) Dr. Cerny's office is nothing but professional. Each member on her team plays a vital role. Alice is wonderful she goes above and beyond helping patients figure billing out so we don't have too. Amanda the dental assistant is always smiling and a will go out of her way to make you comfortable. Lisa the dental hygienist is real gentle and the whole time she is cleaning your teeth she's educating you about proper care of brushing/flossing. I have never touched that charcoal based toothpaste again! Even the new girl Kaylie it's like she's been there since I became a patient. Everyone there is awesome all kind and respectful. It's comforting going into a Dentist office and not experiencing any anxiety or feeling judgement from any of her staff. The office is always clean and never smells bad. Dr. Cerny She is very honest and knowledgeable about cosmetic dental work but also what really is the right course of treatment. Most of all Dr. Cerny listened and only stated facts. She told me what she can deliver and not only did she make it happen but she truly cares about each and every single patient. She fixed my dental issues that were results from careless work performed by another dentist. I can chew properly now and there's no pain anymore. After the work she did to my mouth I have had nothing but compliments and people wanting her contact info. I can't Thank you Dr. Cerny and the team enough for making me smile again. I have all the confidence now to take more selfies with my daughter. Without you taking me as your patient and working with me this would not have happened. I actually can't wait to see them again in a few weeks. If anyone is looking for a respectful dentist office and a professional team please check Dr. Julia Cerny out. Oh FYI not only does she do dental work both general cosmetic and orthodontist she also does Botox, lip fillers, Euro/threading etc. I think it's safe to call her #SuperWoman in the white lab coat. I have shared before and after pictures on her business fb.

caitlin was great!!!! She took care of me and my family when we had issues with our insurance and…read moreprevious dentistry. Thank you very much!!

I emailed them about insurance that they accept. A number of times, no answer. If they cant…read moreanswer their emails what kind of service do they give?

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

Aspen Dental advertisers $28 X-ray and examination Nationwide…read more My first visit to Aspen Dental March 26th 2026. I was given and full frontal x-ray and examination. After the procedure explanation and dental plan and billing. They explain that I was beginning to have paradigmos disease. They would build my insurance $20O0 and myself would have to pay $200 out of pocket. I explain to office manager that I have never paid out of pocket Other than co-pay. And I have some of the best insurance as a New York State Employee under CSEA Dental Program. So I declined any further procedures. I soon contacted Upstate Dental. They quickly upfront explain to me that my insurance was not going to pay for any x-rays being that I had already had x-rays done. And I needed to have Aspen Dental forward The full frontal x-rays two Upstate Dental. I did so immediately went to Aspen Dental @ 979 Central Avenue suite 400. Signed information release forms to be emailed to Upstate Dental. When I went to Upstate Dental they had the x-rays. They kept emphasizing that I had very good insurance with New York State and they could proceed with any procedure that was needed. On May 2nd 2026 I received a bill from Aspen Dental for $164.00 I contacted Martha in billing. I explained to her that I was not informed that my insurance company was not going to pay for the x-rays. If I had been informed I would have been able to refuse any procedures that Aspen Dental were providing. I am on FMLA at half pay and 164.00 is a burden to me. She explained that each and every Aspen Dental is individually owned and have their own rules and regulations. I asked about the $28 full examination and x-rays. She explained to me that that was for people who did not have insurance. That is not disclosed in their Nationwide advertisement. While on hold on a telephone one of their advertisements says they offer Peace of mind billing up front full disclosure of any billing and procedures. Yet and still I was not advised that my insurance company was not going to pay for x-rays. She then inform me that you probably could negotiate with the Central Avenue office I asked for the name of the office manager Alexis. I called and left a detailed voicemail and got no response in return. Upstate Dental was forthcoming and transparent and explain to me that x-rays had to be transferred. And my insurance company was not going to pay it. Aspen Dental did not ask for my previous x-rays from Dr. Mustafa Sabai @ 165 Manning boulevard Albany New York. Knowing that my insurance company was not going to pay for the x-rays there was no full disclosure, transparency, or explanation in the procedure and billing meeting with the office manager @ Aspen Dental 979 Central Avenue on March 26th. Aspen Dental has shown predatory practices by Nationwide advertising that you can get an examination & X-rays for $28. When that is not true. They were not up front transparent with the disclosure that my insurance company was not going to pay for the full frontal x-rays. Although they were very much aware of this fact. I find that Aspen Dental is deceptive in their office billing and business practices. They practice predatory senior billing$$$!

If you're looking for cosmetic dental work, he does a great job in that area. However, my…read moreexperience with more complex dental work, specifically a difficult filling, was not positive. When I expressed that something didn't feel right, I felt dismissed multiple times. Ultimately, I chose to go elsewhere and my issue was resolved by another provider. Patients deserve to feel heard and taken seriously, and unfortunately, that wasn't my experience here.

Dr. Frank is not your normal dentist. He's an architect for the mouth. He takes his time, doesn't…read morerush like most dentist's do. He's actually creating me new dentures. He is a genius. All staff are excellent. Waiting room is georgous. 10 stars

* If you have severe anxiety (particularly with dentistry), please take the time to read this…read morereview. If you dont- read it anyway. * I have terrible anxiety. I have a mini panic attack whenever I go to my normal dentist office (although they're all lovely as well- it's really a me thing, not a them thing). However, when I go to Great Oak Oral Surgery, I'm actually excited. I look forward to seeing Dr Farren, who handles himself with a calm composure and has gone above and beyond to help put any fears or anxieties I have at ease without judgement. Hilary, Mackenzie, and Meghan (surgical medical staff) have fun, contagious, uplifting personalities and humor. When you're with them, it's almost like you're with friends. It's not what you'd expect from an oral surgeons office, but it sets a high standard for all dentistry in our area- surgical or not. I live in Troy and work in Clifton Park and I am 100% not only willing but eager to drive to Albany for this practice. From the moment you're greeted by the lovely front desk staff who are patient and kind- to the surgical staff who can make you laugh in a situation most people wouldn't be able to- to Dr Farren, who goes the extra mile to make sure you are comfortable and happy with the results. I love this practice, and I would recommend it to anyone in the capital district.

Do not go here if you need to use any kind of insurance. The level of care from Dr Farren and his…read moreassistants is great but his office staff is not helpful. This office is best for out of pocket only. Do not expect office staff to assist in any way to get insurance to cover your visits.