Very friendly and competent staff. I felt very well cared for. Dr. G is a very professional and comforting dentist -- puts all your concerns at ease. read more

I first saw Dr. Winter after an assault, and I was worried about my teeth. I also suffer from extreme anxiety. He made me feel better right away. Dr. Winter walks you through everything he is doing. No surprises. His staff is kind, caring and also contribute to calmness, as they are well versed in their jobs, from the front desk to dental assistant, they ease the anxiety with their know-how and kindness. Dr. Winter is by far the best dentist I have ever gone to. I thought I would be doing sedation dentistry due to my anxiety, but Dr. Winter was able to do all my work so far without it. Dr. Winter knows how to numb the area with the least amount of pain that he can. I have never seen him frustrated, even though I may pause him for my own needs or to get additional numbing. He and his staff are so awesome. I never thought I would say that about any dentist!!! I will have a beautiful smile because of Dr. Winter, and his staff! read more

Dr. Winter is honestly the best dentist I've ever been to. His staff are lovely, the office is clean and modern, and everything is clear and up front. My dental cleaning was thorough, with his hygienists keeping me informed of what they were doing each step of the way and answering any questions I had. Dr. Winter was able to take care of my cavities, root canals, and implants in the office, so I didn't have to run around to different people, figure out scheduling, or hope that they would be good. The fact that he is able to do sedation dentistry, helping with my anxiety from when I was young, and take care of everything in one place was extremely comforting and I cannot recommend him highly enough.Thank you Dr. Winter read more

I would highly recommend Dr. Denning, especially if you're like me and have anxiety issues when it comes to just taking a seat in a dentist's chair. The sedation dentistry options offered by Albany Dental Care are stress-free and streamlined. The entire team is there to make sure that you are not only taken care of but comfortable the whole time. Dr. Denning is very thorough, being sure to answer every question you have, and questions you may not have thought about but are equally as important. After my procedure, Dr. Denning personally called me to check up and see how I was doing, which I have never had a doctor do before! I am so glad I found Albany Dental and Dr. Denning! I can't thank him enough he restored my smile and my confidence! read more

Dr. Harvey Winter saved me. I had extreme dental anxiety and avoided the dentist for years. I'm not talking "Oh, boo hoo, the dentist is no fun" kind of anxiety, but sheer panic attack, tunnel vision, heart racing, don't know where I am kind of panic. I was in biweekly therapy for panic disorder and the idea of having someone working in my mouth felt impossible. I'm 26, my teeth were rotting and I had more cavities than I could count. I had resigned myself to thinking that my smile was always going to be terrible, I was never going to be comfortable with how I looked, and my teeth were always going to hurt. Finally, a tooth got infected, and I was forced with the reality of having to go to a dentist. I found Dr. Winter online because I saw that he specializes in patients with anxiety. I was so nervous, but I finally worked up the courage to make an appointment and come in to the office. Immediately, Dr. Winter's staff was friendly and helpful. I brought a friend in with me and the staff was completely understanding, didn't think it was at all weird that an adult woman brought a friend in for support, and pulled up a chair for him. When Dr. Winter came into the room, I knew that I had found someone special. He put me right at ease. Dr. Winter has a way with people; he knows when you need a minute, he knows when to crack a joke to distract you, he knows how to say what you need to hear. He is incredibly patient and is never rushed or frustrated. Since that first visit, I have had 5 or 6 visits with him, filled in 10 cavities or so, and my smile is looking so much better. It's not perfect and we have a lot left to do, but we have a plan. It no longer feels like I'm out of control of my oral health; I feel like I'm in control of my situation, my teeth are getting more and more healthy, and one day I'm going to have a beautiful smile! If you have dental anxiety and you are looking for the right person in the Capital area to go to -- this is him. I am so mad at myself for waiting so many years to find him. If I ever move out of Albany, I will continue to drive back to Albany to see him. Dr. Harvey Winter truly changed my life and I am so much happier and healthier because of him! Thank you, Dr. Winter! read more

Last week I had extensive oral surgery at this office. From my initial examination, review of dental work I needed, the staff care and scheduling of my appointments, I am extremely pleased. Dr Winter went out of his way to make sure I was comfortable with the procedures and that my aftercare was in place. My pain level was minimal and my recovery time far less than I expected I highly recommend Dr Winter and his office. read more

Do not give these insurance scammers your business. The receptionist blatantly lied to me and told me they accepted my insurance. I have good state insurance, it should not have cost me a penny. I ended up paying $400 to get my teeth cleaned. When I called to challenge the charges, they just kept up their lies, played the victim and tried to blame me, and then basically called me poor for complaining over $400. They would not give the name of the receptionist that scammed me. These people will blatantly lie to your face to get a few extra dollars out of you. TAKE YOUR BUSINESS ELSEWHERE !!! read more

When you have to deal with nasty rude receptionist that cant figure out your bill was a joke! It's a shame because Dr.Winter is very nice and friendly, 3 years ago when I went they took my insurance, now they are out of network FOR EVERYONE, which means..... they can RIP you off however they want to. Kim (rude) told me my bill was 85 dollars, I had all previously taken x Ray's sent to the office beforehand.no work was done in my mouth and was scheduled to come back for a cleaning. She charged me another 100 just to book the appointment for one hygienist and wanted an additional 100 to book with Dr. Winter!!!! So, as the story unfolds I call my insurance company because all cleanings, x Ray's and preventive ARE FREE! and was told by my insurance company, THEY ARE OUT OF NETWORK, which the office never informed me of a change. I call the next day 3 times leaving messages until someone finally called me back. I asked for the 100 to be reimbursed as I would not be keeping the appointment and also questioned WHY at the time of visit didn't I get an itemized bill. I asked to speak to Dr. Winter and Kim's reply was, (wait for it.....) he doesn't speak to patients!!!!!!!!!! And, said if need be...... he would have to decide if I got reimbursed....so, she asked for my e mail address to send me my requested bill I had asked for repeatedly..once I got the bill I was floored, She charged me 117.00 just for Dr. Winter to look at my teeth. Yup!!!!! LOOK, no work, no nothing and he was in the room for 5 minutes.... so the way she worked the bill, I now owe 57.00 as a balance because she took the money I paid in full which she said was my bill of 85.00 applied the 100 to a 267.00 bill...what a crock of rip off bullshit read more

Relationship between doctor and a patient is a partnership. The better able a patient to communicate his needs and understand his options, the more productive his appointment will be and the more likely he are to get the treatment he needs. This is possible in two conditions only, 1: You must have guts to explain yourself. 2: your doctor should be an experienced one. In my case, I'm one of those really big chickens when it comes to dentists and freaked out when I had to have simple surgery. Very pleased to meet Dr. Winter and more pleased when he made me feel very calm and had such a good sense of humor. Results were great & had no problems. He even explained what he was doing as he went along. Highly recommend Albany Dental Care, PC read more

Here's the Rub - Dentist fantastic, couldn't ask for better! Office staff.....not so much! So if you can get past them being extremely rude on the phone and working through the smugness when you are there, you will be good to go. Can't get the billing straight if their life depended on it so be prepared to spend time on the phone with the insurance company doing their job for them. read more

Been a patient of Dr Winter for years..the best DDS I ever had. Sadly my recent dealings with the front desk staff have been less then pleasant. His original staff was great, they are now all gone. I asked if they could call my insurance company to get an out of pocket estimate of my procedure. Was told that would cost $50...wait...umm to make a call?? Yup..but was then handed a paper with the cost and told "or you can call" . Im thinking, this is your job! Since when do you bill someone for making a call?? Not to mention the wishy washy attitude that comes with it. I feel horrible leaving after many years. But after years of spending thousands of dollars, and being scamed??? Time to go read more

I am a patient of Dr. Antony Desantis in this practice and I am/was an extremely phobic dental patient to the point I had avoided going to the dentist. A dental emergency caused me to seek care with Dr. Desantis and I have been seeing him regularly since that initial emergency. My experiences with him have been incredible. Not only does he make each experience comfortable, his consistent focus on reducing my anxiety is relieving my dental fears overall. He is extremely patient, caring, and patient focused. I'm so glad I found him. I'm no longer neglecting my dental care thanks to his care. read more

I have terrible teeth, GERD, sensory issues that result in extreme sensitivity and easily being overwhelmed by having anything in contact with my mouth and extreme dental anxiety -- a horrible combination of icky factors. Dr. Winter handles it all fantastically and has a great teasing sense of humor. read more

5 star experience. Hi anxiety for Dentist. Stress free experience. Sedation dentistry works. Dr winter and his staff are all pros. Highly recommend. read more

Dr. Winkler and Dr. Desantis have made a huge difference in my son's dental care experience. Professional to an extreme, but down to earth and know how to connect with a teenager, making him feel safe and relaxed. I can't say enough good things about these doctors and the rest of their staff. Incredible! read more

I used to go here before I switched practices. Dentist was a nice dude, but his methods didn't make the most sense. Ive been to the practice alteast 5-6 times, and haven't seen an improvement with my teeth. I would personally stay away from here read more