Booked a moved out cleaning and they did a wonderful job. have used their service for 1+year and…read morewill continue. I love them they're flexible and reasonable pricing

Booked for a cleaning and she was half an hour late. Cleaner did not do a thorough job cleaning…read moreand left crumbs and smudges all over the place . I had to clean myself again after she left . She took 4 hours for a two hour job wasted my whole day waiting for her to arrive and dissatisfied and very disappointed at the job she did . Please don't book this company unless you want to throw your money down the drain .

This is by far the worst cleaning service. They are constantly having to cancel and reschedule…read moreappointments like today. Today's appointment was supposed to have occurred last Tuesday. However due to car problems the cleaner wasn't able to arrive. I was empathetic at that point. Because I have been in that position. So, I was rescheduled for Friday. Then last Friday a big snow storm hit our area and everything was closed. So, my appointment was canceled completely understood. Now, at this point I had to reach back to schedule a new appointment. It was set for 9 am today. Well 9 am came by and went without a notice from anyone saying that the cleaner would be late. I reached out to someone via text. No response. I texted again. Finally I was told at 930 am the following, "Ok, (cleaner) will be around 11. I'm sorry for that. Yesenia has family emergency. Her mom had surgery and probably that's the reason. But (cleaner) will be today." At this point I had had many of these types of cancellations that my empathy was no where to be found. They didn't even ask if that time would work for me. As if I don't have a job or other responsibilities. Completely inconsiderate. I am not sure how they still have a service. Worst service/ company by far!!

Do NOT trust. Agnieszka shows others photos of your dirty homes, including the homes of her…read moreneighbors (that no longer use her). She insists on cash payment and has hired unlicensed unvetted Facebook randoms like a plumber (because she's cheap) to do work in her own house and then filed police report after being ripped off. Ask her if she screens the people that she sends into your home when she doesn't even screen workers for her house! In my case, the first and last time I used her, (because foolishly I was trying to be a good new neighbor), the work was sub-par, the workers were straight from Poland, no English, no cars. She drives them to/from jobs in her second smaller car not in her Benz. Don't trust that tips end up with the workers. Because she wants to be paid in cash, she's accused (behind her back to others) a wealthy neighbor that she's jealous of, of shorting her. Agnieszka has low standards, is slothy and so is her home and "business". She attacks anyone with negative reviews or that calls out her shoddy work and shady methods. Similar to her aggressive unsocialized dogs that she doesn't clean up after. Ask yourself why a "business" that's been cleaning for decades has 10 reviews, half of which are negative. The public and the county deserve to know about her practices.

We were in search of a great cleaning service since our old cleaner is retiring. Ii reached out to…read morea number of companies via yelp and Marcus was one of the first to answer. Setting up an appointment was super easy and Marcus was very kind and thorough on answering my questions and concerns. Two lovely ladies showed up promptly on time and got right to work. Evelyn and Marina were so great! They really did a super job getting our house in order. We will definitely will be hiring them again! Thank you!

Scam company. Does not actually clean. Owner likes to deflect and refuses to address hard facts,…read morelike time stamps on photos. Disgusted in how they did our move in clean.

I just hired Lares Maids to do a move-in cleaning for my new home. They cleaning ladies were on…read moretime and did a great job! They were efficient in their cleaning and tackled more than I expected: cleaning the stove grates, inside the oven, inside kitchen cabinets, dining room light fixture, and even some of the waist level trim in our dining room. Some fine detailing (base trims, electrical outlets, walls) were not done, but that is something i would categorized as a deep clean so that was fine by me. Halfway through (when they were done with the finished basement) they asked me to inspect their work and to tell them if they missed anything. I really appreciated that offer! I commented on a couple of things and they were happy to address them. I definitely think I'll use their service again! Great value for great work. Note: Alejandro (the point of contact) is super responsive and friendly.

Excellent cleaning, prompt communication and Reasonable prices…read more will use them again!

We have worked consistently with Daria for 4 years and couldn't be happier. The ladies are…read moreprofessional, trustworthy, and always leave our home looking and feeling fresh and beautifully clean. They are also just lovely people. Daria takes deep pride in her business--communication is excellent, and the scheduled time of service is always dependable. We are thankful and highly recommend!

UPDATE: BEWARE OF FAKE REVIEWS! I submitted the same review on Google and it lasted less than 24…read morehours before it disappeared! Before I submitted my Google review, there were only 3 Google reviews for this business. After I submitted my one-star review, within 24 hours, another 9 five-star reviews were submitted, and my review disappeared. Highly suspicious!!!!!! USE THEM WITH CAUTION! If you express any dissatisfaction about their service, they have an attorney and might threaten to sue you!!! Timeline : Prior to the cleaning: Daria: The estimate for the move-in/move-out cleaning for your apartment is two cleaners for 2.5 to 3 hours. Day 1 of the cleaning: The cleaners came in at 1:10 pm (appointment was 1:00 pm). I opened the door for them and left for work. After cleaning started: Daria: The girls looked at the apartment, and decided 2 hours was not enough. They would need the full 3 hours. Before 4:00 pm: Daria: The girls said the apartment was in bad shape so the would not be able to finish today, and they need to leave at 4 so if you want them to finish the cleaning, they will have to come back and cleaning it for another 1 to 1.5 hours. Me: What are left? Daria: The kitchen and the floors. After 4:00 pm: Daira: I know you are confused about the extra hours. We are not trying to keep adding hours so we can charge more, but your apartment is in really bad shape and we want to have the job done. Me: What if they still don't finish after adding 1.5 hours? Daira: They will work until they finish even if they exceed 1.5 hours. Me: Will I be charge for even more hours beyond the 1.5 hours? Daira: No. Therefore I scheduled the extra hours with Daria for the next day. In the evening: I visited the apartment and found a few things that are not clean that are supposed to be cleaned according Daria, including the bathrooms and the closets. I texted Daria about those. Day 2 of cleaning: The cleaners came at 8:10 am (appointment was 7:30 am. Daria called at 7:30 am and told me they would be there at 8:00 am). I opened the door for them and left. Daria came to the apartment at 9 am and I showed her the things that have been cleaned by them but are not clean to my eyes. In the evening: I visited the apartment again, and found the things that I showed to Daria are still not clean. In addition to that, the kitchen cabinet doors are still greasy and full of oil drops. The microwave and the oven are still completely dirty. Afterwards: Daria: Have you received the invoice? Me: Yes. But the apartment is still not clean especially the kitchen. You mentioned your team would do the job until my satisfaction. (Note that at this point I HAVE NEVER MENTIONED THAT I WAS NOT GOING TO PAY HER.) Daria: My attorney will be contacting you soon. I will be sending you a demanding letter. I will be disclosing the pictures of the apartment before and after cleaning. Me: I never said you didn't cleaning the apartment. I said your cleaning was not to my satisfaction as you promised. Daria: The microwave and cabinets are still greasy because they didn't have enough time to do the proper job! (My comment: remember that Daria promised that she would not charge more beyond another 1.5 hours if they had to take even more time to finish the job.) End of timeline. My thoughts: 1. I was fooled by all the 5-star reviews here. I did see some reviewer-posted pictures showing stuff being dirty, but there's no review associated with them. It was strange to me but I didn't think too much about it. Now thinking back, maybe the review associated with those pictures is really bad and was magically removed. 2. I never said to Daria I was not going to pay her. I just mentioned that she should keep her promise and finish the job. That triggered her having her attorney to demand the payment from me. 3. Who would have an attorney at hand that's always ready to deal with clients that are not willing to pay in time? I can only imagine how many unhappy customers they got! I believe that says something about the quality of their service. 4. I used a cleaning service not because I'm rich or too lazy. I'm neither. I used a cleaning service because I believed they were professional and would clean the apartment better than I would myself, and so I could have a nice and clean home when I moved in. I was wrong. I found that for the things that they didn't clean properly, I could easily clean them after my own experiments. The attached photos were taken after their cleaning, and show that lots of dirty things they left behind could even be wiped off with wet paper towels. 5. I understand cleaning service is a tough and underpaid job because I'm working class myself. That's why it was never my intention not to pay her. 6. If you just need regular house hold cleaning, please ignore this review because I haven't used them for that. They are probably fine for that according to other reviews.

Used Action Maids for the first time today. Tracy was great giving all the details of why they do…read moreand don't do. Olga showed up early and her and her partner worked fast and were incredibly thorough. We will definitely use them again! Our house looks amazing!

Excellent! I called in a pinch and action maids pulled through. I called on a Friday night and…read morerequested service for Tuesday to do a move out clean and Action Maids made it happen. They sent two cleaners for 1.5 hours and they turned a dirty 2bed/2bath condo into a sparkling clean masterpiece. They wiped down the inside and outside of all cabinets, did the fans and cleaned out the refrigerator for NO Extra Cost! I called other services that want to nickel and dime me on those requests. I'm very pleased with action maids and highly recommend their services.

Ana is a fantastic help. She jumped in on a last minute request, quickly communicated to finalize…read morethe details of the job, suggested a fair price, and made me feel confident that all would be okay despite the time crunch. She arrived on time, brought everything needed for the clean, and worked hard, well, and fast. She asked excellent questions about my preferences and details. Unlike many cleaning services, she did what needed to be done without exceptions, extra costs or carve outs for things like dishes, folding clothes and straightening. Energetic, confidence-inspiring and hard working. Highly recommend.

I live in Tennessee and I needed a deep cleaning for a special situation in Chicago. I read dozens…read moreof reviews and was discouraged with the results until I contacted Ana. She was gracious and understanding. Not only did she have a wonderful crew, she herself jumped in to perform the services needed. The project was challenging and Ana did a wonderful job. I was very grateful. I would recommend her to anyone.

I requested an oven cleaning and Allan was quick to respond and get something scheduled. During…read morethe scheduled time he arrived promptly and got right to work, explaining his process, the tools and cleaners he was using, and assuring me that what he was using was safe for my child. He worked hard, putting in a good amount of elbow grease on what I can only imagine was over a decade of buildup from the previous owner, and the oven looks much better. There were certain areas he couldn't tackle without using harsher chemicals and he didn't want to affect my family's health, which I appreciated. His pricing was very reasonable for the work he put in, and I'd gladly reach out to him again for cleaning services.

Absolutely amazing! I am so impressed by this company and how spotless my home is!!! Yudileima is a…read moregem and we can't thank her enough for her incredible attention to detail and the time she took to really go above and beyond . We have never had a professional cleaning service before and we are so glad to have found Fresh Force. Will definitely be looking forward to our next cleaning