John is awesome! Friendly, knowledgeable, professional and keeps in contact with you, from helping…read moreme source the correct part to install it was smooth because of his ability and professionalism! If you have a project or a problem like my antenna coming off my car. And did it all for what I consider to be a bargain. The guy is just a true pro, glad I found him on yelp. If they had six stars I would've given him six. And he's mobile and comes to you. Convenience and affordable.

Communicative, responsive, efficient! John got the job done and we are delighted! Told us what we…read moreneeded to upgrade our car's system to be CarPlay compatible and came to our home to install. Easy!

I am extremely pleased with the experience working with Jeff and Gary. The functionality of the…read moresystem is awesome. AV Experts has now installed Control 4 in both our homes, everything is perfect!

The best AV experience, personally and professionally. Audio Video Experts are creative and…read moreapproach the spaces with a holistic, personalized approach I haven't experienced elsewhere in St. Louis. They are quick, professional, thorough, friendly, and they've won customers for life with us.

He fixed my problem with my TVs and his price was very reasonable. He arrived on time and was very…read morenice.

Kurt provided great comprehensive TV technician service at a very reasonable price. We highly…read morerecommend Tech2Call!

I've been a customer for Vivint for over 2 years. It has been the biggest mistake I've ever made…read more Absolutely terrible customer support, terrible non working equipment. I am still paying for the over priced non functioning system. It has been an absolute nightmare dealing with this company. They will not replace or repair their equipment without you paying for the extra warranty. They will also charge you for someone to come to repair their defective equipment. Stay away

I'm disappointed with Vivint for a number of reasons. First, the sales practices seem very…read moredeceptive. I had an associate show up at my house and offer a discount to install the system if I would become a "model home". However, it seems like that was essentially BS. I calculated the cost afterward of just buying the equipment individually and installing and it would have been less overall. Turn these people away if they show up at your door and do your research!!! I had been planning on getting a security system after recent vandalism on my street of several cars, but I regret buying Vivint now. In addition to the sketchy sales practices, I also think they up-sell their equipment. I was told the cameras were such high quality that I could zoom in and still clearly see the picture. Not true at all... even after upgrading my internet. The picture is okay, but not great or crystal clear like advertised. They also botched the install on my one camera, and it's so low that you can't see anything if a vehicle is parked in my driveway, making it useless. I was also sold a better door sensor than what was actually installed. Lastly, I was told my system would work via cellular service if my WiFi went down, which also doesn't seem to work as the whole hub just seems to disconnect without WiFi. Thankfully I haven't had to test it in a true emergency. To top it off, I asked the associate before purchasing about potential price increases in the future and was told my price for my service would not go up. Well, you probably guessed it... prices are increasing. And to make it worse, I recently purchased an Alexa Echo device, seeing that it was compatible with Vivint on the Vivint app. Well, it turns out that they discontinued their "partnership" with Alexa, but they haven't updated that throughout their app/website yet. I'm really annoyed, since that was a big reason for me purchasing the Echo. I am seriously thinking of just canceling my service with Vivint, and trying to sale off the equipment. However, apparently trying to cancel your service with them is just as difficult as everything else. Overall, I would recommend just going with another home security company. Otherwise, do your research thoroughly to ensure this is truly the company you want to be stuck with for a long, long time.

Absolutely superior service, equipment and response time. They can solve ALL of your home security…read moreneeds. Hands down the best!

Researched home video security cameras for outdoors and settled on Nest Products. I am not much of…read morea DIY guy so I checked on Nest web site and Yelp and about this company. From the very first phone call to final installation, this company defines customer service. Ran into an issues during installation and Kenneth the installer who is an electrician found and solved the problem. Highly recommended for your home security needs. No one will do it better including you DIY'ers....

Good product but terrible follow up. Poor communication and without concern for how it affects the…read moreconsumer. I had call them for a problem that they should have already contacted me about and instead of calling me back I got a generic email. They forgot to charge me for the deposit when I ordered product then a month after I received the product was charged for the amount which I thought was already paid for plus fees that were not disclosed to me in the proposal. This all could have been avoided with some communication on their end. Makes me question their organization.

Fusion Media is the answer. I highly recommend them to install and manage your smart house…read more I found Fusion Media in the quest to update my 112 year old home to a modern day smart house. Choosing a partner for a home project can be difficult at best. From the moment I met Shawn Hagan, I knew I was in good hands. She is smart, focused, honest, thorough and genuine. She is very hands on and engaged throughout the entire process and continues to be even after the work is done. She is action oriented and gets results quickly and efficiently. I was very impressed with the entire process and all of my expectations were exceeded.