I bought 2 throws at the McDonough store that had a 12.99 each sign by the basket full of throws…read more when checking out, was charged 14.99. I questioned this, showing the store manager, Diane, the sign. She said, no that the sign was wrong. As I left, I noticed that she had put the sign back by the throws. This is wrong! Today I returned the throws because the color wasn't right for my room. I picked up 2 items to purchase, and was wrung up. I asked if I had gotten my 30% discount. There were multiple signs around the store that said 30% off everything in store. I was told "that was last week". To top it off, Diane was rude. I did not buy the items, and will be reporting Diane to the BBB and to corporate.

I had a great experience with Kristen. She has a great eye for decor and helped me pull together…read moremy vision with throw pillows. I will surely ask for her again. Thank you, Kristen!

Love this store. I always seem to find something even when I'm not looking for anything. They have…read moregreat sales and a lot of items for the home. I would suggest at this location to provide wipes just in case customers ask (because I did lol). The shopping cart/ baskets were extremely dirty. Not just from the material of the items in the store but in general. I only came into contact with the cashier and no other associate She was attentive and made me aware I had a coupon on my account I could use. I will be back as I shop at Kirklands frequently.

When your merchandise is being rung up, keep an eye on the price that rings up. I bought a picture…read morefrom Kirkland's yesterday. It was priced at $49.99 and 50% off. Paid and went home. Check my receipt and it had rung up at $59.99 and 50% off. Same SKU number. I should've paid $25 plus tax and I paid $30 plus tax. Not worth it to go back for $5, but I'll be sure and check the price that rings up from now on.

Stopped in here last week for the first time (A few days before Christmas where every other shop in…read morethis shopping center was packed) trying to fond some last min hosting items for unexpected house guests for the holidays. It was kind of weird that it was so empty after the other locations being so crazy. I don't know what Iw as expecting but it wasn't this. No one spoke to me or asked if i needed help or anything. That's fine for e typically as I like to shop in peace but i was looking for something specific that i dod not see. I ended up leaving and moving on. I thought this was more decor but ti seemed to be more furniture pieces..? Honestly I wasn't prepared for what this was - I thought it was more like a TJ Maxx, and it had a bit of stuffy feeling to it but also felt cheep at the same time. Which is odd because I have shopped online in the past. I may give it another chance in the future but for now I was underwhelmed

Kirklands in Smyrna is located not too far from the Battery, on Cobb Parkway in pretty large and…read morebusy shopping center that is anchored by stores such as Petsmart and HomeGoods. Kirklands sits towards the back of the shopping center in-between the Dollar Tree and HG. Given its location, parking is never an issue! The store itself is fairly large and they have all the home décor options you have come to love and expect at a Kirklands, especially artwork, as 1/4 of the store is legit all artwork! The one thing I enjoy about Kirklands is they are constantly changing inventory and this keeps sales going and prices competitive by doing so. I really enjoy this spot during the holidays! Service is hit and miss, but I will say that I have had more good experiences than bad. The store is usually pretty busy, so rushed or less personal service can be expected...doesn't make it acceptable, but does make it understandable. Overall, Kirklands is a spot I hit when I am out browsing for things I don't know I need or want for the house.

Love the Extra 40% off Clearance this week!! Lots of different stuff for sale. Check it out!!read more

I purchased a natural basket at Kirkland sku 335753 which shows on the tag it should be a set…read morehowever Kirkland broke up the set and sold this individually. Wow that's how we are price gouging our customers now. I did contact the store and shared that it states a set but they are selling this not as stated which is mis representation

Everything in this store belongs in your home . So many beautiful paintings, decor, things for your…read morebeloved pets and so much more. I've never gone to this store before but I'm glad I stopped by today. They have a couple of cups and other things on sale for as low as $2 right now.

A decent selection of decorative items for your home. The store isn't very large at all, but it is…read morepacked with pillows, blankets, lamps and the like. Very few things are boxed so you'll need to prepare for that. The customer service is complete trash. No one greets you upon entry, no one asks if you need any assistance. I had my arms full with items (because their "carts" are just a small basket on wheels) and an associate squeezed past me 3 times without saying a word. A manager worked overtime to avoid eye contact, and when I finally made it to the register, the cashier was having a personal conversation with a friend and only when I spoke loudly to get her attention did she turn around. I'm happy with the items I purchased, and I got a good deal I think for everything I got, but I definitely won't return simply because of how terrible the staff is from top to bottom.

Total incompetence staff and ignorant at best. Rude racist attitude!! Waiting in line for the next…read morestaff she completely ignored me so she could take another BLM customer while I stood at the counter. I told her I was next and have a question she you can ask a question while I'm waiting on this customer. This store has always been unorganized and sloppy with items missing and on the floor. If you have a question there's never anyone that's competent to answer a question. The staff looks like they are at home always or at a pawn shop cleaning toilets. It is the worst Kirklands !!! Don't shop or buy anything at this Dallas Hwy location.

This Kirkland's is located at The Avenue at West Cobb. Right off Dallas Highway nearby many other…read moreshops and restaurants like Hallmark, Ted's Montana Grill, Barnes and Noble. Always a great selection of household furnishings and decor. They are especially awesome at the holidays. Be sure to go to the back where they have the clearance section. Lots of good bargains to be had. Staff is always super friendly and helpful. Definitely get on their mailing list for coupons and a birthday discount.

When I arrived home from work on Tuesday 5-26-26 I noticed the temperature was quite warm and the…read moreAC was not cooling. I called Kirkland around 7PM and spoke with their Tech Matthew who offered to come right over. I declined because it was raining heavily and I could wait until the next morning for a repair. Matthew stated on the phone it was probably the capacitor and he would be over at 8AM the next day. He arrived on time and replaced the damaged capacitor bringing the AC back to working. Matthew was punctual, knowledgeable and friendly and the pricing for the repair I felt was very reasonable. I have dealt with 2 other HVAC companies in the past and because of their performances, I did not call them again. I wish I could give Kirkland 6 stars instead of the max 5 allowed. There are indeed other Heating and Air Companies in the Dallas area; but there is only one Kirkland.

Saved thousands! Got 3 estimates and Kirklands by far got the job. Very professional from beginning…read moreto end. Smooth and efficient process. Submitted online request for free quote, spoke with office rep to schedule time, both sales rep and installers notified us they were on the way, removed old and installed new within a few hours and cleaned up inside and outside before they left. Thank you Branden and Drew! Recommend and referring for sure.