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    A Step Above Carpet & Tile Cleaning

    5.0 (16 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - A Step Above Carpet & Tile Cleaning

    Carpet cleaning

    Rug cleaning

    Grout cleaning

    A Step Above Carpet & Tile Cleaning Photos

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    Main bedroom

    I've used this company a few times and absolutely recommend them if your looking for a reliable and reasonably priced carpet/tile cleaning. I had pet stains and they were able to get them and the smell out. Very nice and knowledgeable people.

    Kitchen island before and after
    Breanna C.

    Happy with our tile cleaning! They did counter tops, shower, and floors. Price was reasonable and job was completed quickly. They fit us right in on a Saturday.

    Freshly clean carpet

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    3 years ago

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    2 years ago

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    2 years ago

    Everything went well on time great job he cleaned everything and all stains came out, I will use them again.

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    2 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Review Highlights - A Step Above Carpet & Tile Cleaning

    Recently I broke my foot and had to cancel meeting last minute in person for payment, but I'm so thankful that Donna was able to help me with a payment over the phone!

    Mentioned in 2 reviews

    Read more highlights

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    Cisneros Brothers Plumbing, Electrical, Heating & Air

    Cisneros Brothers Plumbing, Electrical, Heating & Air

    4.3
    (509 reviews)

    Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

    I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

    Force Restoration

    Force Restoration

    3.0
    (2 reviews)

    I would never work with Force Restoration (and owner Omar) again. His promise is that he works with…read moreinsurance companies so you don't have to, which was very alluring. That was partially my experience, but he never completed my project and the insurance company stopped paying because the project took far longer than what was budgeted. Omar was always angling to get more money from the insurance company and would ask me to push my adjuster for more funds. When I tried to understand how much different parts of the project cost, I never got a straight answer... he'd say "Whatever the insurance pays is what I get". When you push or challenge him, he becomes very defensive. The whole thing feels very strange. As for the work he did for me: the quality did not reflect his high price, specifically the painting. He charges top dollar for everything he does and then explains "it's because I'm a restoration contractor and have to pay for insurance". OK, fine, but when you ask him for a cost breakdown of the work he performs, he says he can't provide that. After working for 6 months on a project that should've only taken 2, I finally had to take matters into my own hands. I paid him for the work that was (supposedly) completed and worked with another company to complete the repairs. Only after the new company started did I discover that the work that was supposedly done was in fact NOT done. So, I had to pay the new company to finish the work that I already paid Force Restoration to do. Yes, exactly, I paid twice to get the work done right. Buyer beware -- you've been warned. Feel free to check his contractor's license on the CSLB website and you'll see that he has at least one active pending complaint. If you'd prefer not to, let me share what it says: "This license may be subject to discipline under Business & Professions Code 7097 and/or 7098". Go ahead and Google what those mean and be ready to find someone else to help you.

    I was so upset when water was coming down from ceiling and had no idea what to do!!! Mr. Omar from…read moreForce Restoration was so helpful and came through!! He immediately came when I called for help with emergency services! His team took care of everything and was available when I was available because I work everyday. Very professional and knowledgeable!

    Blue Van Restoration

    Blue Van Restoration

    5.0
    (18 reviews)

    Robert was professional, thorough and knowledgeable. We knew we were in great hands with him…read more He did a great job. He explained everything completely, gave a complete report and certification that the mission was accomplished. He went above and beyond our expectations. In addition to all of that, he was friendly and a pleasure to have in our home.

    In February 2019, my ground floor flooded, due to extensive rain and snow accumulation. Water came…read morein underneath the walls, and seeped up through the floor. It was during a snowstorm, and a power outage, and I was desperate for assistance. After speaking with Robert, with Blue Van Restoration, he assured me that he would be at my home at 6 o'clock, and at 6 o'clock, he arrived! For the next three days, he helped clean up the water that continued to run through my home, and he continued to come back every day, until my house was dry, and everything could be put back together. In January 2023, the same thing happened, after extensive rains. Robert arrived at my house within 20 minutes, assisted me with getting the water under control, as much as possible, and came back the following day to make sure that everything was going well. He has continued to follow up with calls and texts, to make sure my house is now in the process of drying out. There is nobody kinder, more professional, more reliable, than Robert with Blue Van Restoration. I cannot recommend him enough. He is an amazing human being, a talented professional, and has twice now saved my house from water damage. I will forever be grateful to Robert. I am hopeful that this will never happen again, but if it does, I know exactly who I should call. The community is blessed to have an amazing service. like Blue Van Restoration, for water damage prevention. Robert is the best! My twin sister's home also flooded on the lower level, twice. Once from a faulty valve, and then from a broken pipe. Both times Robert did the cleanup. He saved her home from water damage, and was just as responsive, professional, and thorough for her, as he was for me. I wish that the rating on YELP could show a MILLION stars for Robert, and Blue Van Restoration. Robert is epically amazing!! Thank you!

    A Step Above Carpet & Tile Cleaning - carpet_cleaning - Updated August 2026

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