Lou is great. He accommodated our schedule, diagnosed and fixed the issue quickly, and charged a…read morefair price. Everything was upfront, fair, transparent, honest etc. I can't recommend him highly enough

We called Lions for an estimate to replace our heating system. Luis was responsive, professional,…read moreknowledgeable and helpful. We decided to go with another company through no fault of theirs. I would highly recommend getting a quote from them.

Let me start by saying that I was referred to Coles of Washingtonville by someone who works for…read moreanother local large plumbing company, (nameless), who stated that they, the other company, were over priced and that they didn't agree with their pricing. The other company wanted to charge me over $2200 to replace my expansion tank, pressure relief valve, and purge my gas boiler. I was dumbfounded. I visited Coles and explained to the nice young lady at the desk what I needed done and about the other plumber. She told me yes, they were cheaper, and the following day, she sent me a quote. My jaw dropped on how much cheaper Coles was charging. Chris came over. He was very professional and knowledgeable. He explained everything that he was going to do before doing anything to the boiler. If he ran into a hiccup, he would inform me before doing anything. I really appreciated that. He considered me and not do whatever without discussing it with me. Chris replaced several valves, replaced the expansion tank, cleaned the boiler, replaced a thermostat, and purged the boiler and the cost was much less than half of what the other company wanted to charge me. Coles was honest, reasonable, professional, courteous. If only more businesses were like that. May God bless abundantly the Coles business, their families, everyone who works for them. And may they continue their business from generation to generation. I definitely recommend Cole's of Washingtonville.

Coles was called to diagnose low water pressure. The final resolution was to replace my well pump…read moreand well tank of over 26 years. We were very pleased with the answers to our questions, upgrade of well tank size and the work performed. The final price came in as quoted. Coles is professional, courteous, and reasonable with pricing. I am proud to call them my plumber.

Robert was a super friendly technician. Robert arrived punctually for a standard boiler…read moremaintenance. He was very people oriented. He was very engaging. He was very thoughtful. Robert also spoke very highly of every other technician that had been on our service sheet for our boiler. I thought this to be a very rare but unique quality that you don't hear with a lot of businesses. Robert was very knowledgeable and wanted to take the time to teach me about my boiler. Robert went above and beyond the call of duty to make sure my wife and I were content and happy with his service. He was very kind and very thoughtful.

Horrible customer service the girl that works in billing Melissa is terrible she's rude nasty, she…read moregives the worst attitude ever.. she doesn't know how to talk to her customers and she loves to change the words around. She needs to take classes on how to deal with customer service and be a little more professional or sensitive to her customers..

I recently had the pleasure of hiring Miguel to fix my toilets leaking. The experience is very good…read moreand Miguel gets the work done. There was a tiny problem found in the next day and Miguel came again fixing it. Recommend!

From the owner: Colombo Comfort Services LLC offers HVAC & Plumbing services to help keep your house comfortable…read more Spring specials available!

Christian and his crew went above and beyond to make this HVAC new install to go perfectly as…read moreplanned. The crew was polite, courteous and cleaned up the site better than it was when they came. Christian took the time to explain everything thoroughly before he left and the girls in the office took care of all permits and inspections and provided me with all the paperwork. Overall it was a non stressful experience and the price was affordable and the system works beautifully. Highly recommend!! [*****]

We had looked at getting central air installed for quite some time. Some reasons we hadn't were…read morethat the other quotes we'd gotten were outrageous, or you could never get the contractors to respond. Our neighbors got central air installed by Perfect Comfort and they had nothing but rave reviews. So we decided to give them a call. Christian came out and did a detailed job figuring out what we would need and going through the options. He set expectations on timing for the installation and when he'd have a quote to us. Beside that he was just a nice guy and easy to work with. He delivered the quote as promised and the price was good so we decided to do it. The installation happened earlier than promised. We were grateful for this :) The crew that came out was mindful of the house and did an excellent job keeping everything clean and doing professional work. The system turned out great. I would happily recommend the team at Perfect Comfort.

Tim was very knowledgeable and helpful. We received a quote promptly and it was fair. We did not…read moreuse Besson for our job through no fault of his. I highly recommend getting a quote from them if you are shopping for heating systems.

Besson was contracted in early May to replace our aging central air system, We chose them over two…read moreother contractors because they also offered an inside duct sealing service that maximizes system efficiency. This was a 2 day project using the 1st day to remove the old system and seal ducts and day 2 to install and test the new system. They arrived on time with all the necessary parts and equipment to handle any potential problems. During the duct sealing process, it was determined that the existing duct structure had the equivalent of a 25.8 square hole. After sealing, this was reduced to the equivalent of a 2.3 square inch hole. IMPRESSIVE ! The new system was installed per plan and has been running well for over a month which includes one or two 90 degree days. It is so quiet that one can hardly hear it. The 3 man team were very personable, neat, efficient and explained things clearly as work progressed. If you need a CAC system, call Besson 1st before anyone else

The team consisting of Dutch and Makaya is the GOAT! :o) They were friendly, explained exactly what…read morethey were doing, and even answered some questions for a future remodeling job I'm considering.

CJM is very flexible, the staff is great all around, and the technicians are friendly, fast,…read moreefficient and knowledgeable. We have been using them for a while now and have nothing but great things to say. Would recommend to anyone who is looking for a great plumber or any hvac needs!

This place is a SCAM! We received the part under warranty from Rheem water heaters and were told a…read moretechnician should be able to replace it in one hour. Royal Class (maybe should be spelled differently) sent a man to "analyse" the problem. It coast $150 for the visit in which the guy said we would have to sign on to a one-year maintenance subscription with them for $500+. Then they could do a diagnostic for..."probably around $350 with the 15% diacount." Otherwise the job would be well over $500, The technician had never replace this part. We then called Rycor in New Paltz and they sent a man who put the part in for $150. One hour's work-- and its working fine. This is a subscription SCAM. Many plumber and electrician places are doing this. They have a call center that relays your problem. Not many plumbers (but probably lots of MBAs:}.

WARNING: Service Abandoned During No-Heat Emergency (Post-Surgery/Child in Home)…read more Contractor: Royal Class Service (RCS) Issue: Breach of Membership Service, False Advertising, Extreme Unprofessionalism, and Refusal of Service. Timeline: 3 days (Saturday, October 25th - Monday, October 27th, 2025) I signed a membership agreement with Royal Class Service in September 2025 based on their FALSE Google advertising of "24-Hour Emergency Service" (I have screenshots documenting this claim). My experience revealed this promise is a dangerous lie. Saturday, October 25th: The Initial Failure Called for emergency service when our heat went out. Received a text back after 10:00 PM informing me that no technician was available until the morning, effectively denying the advertised 24-hour emergency service. Result: The household, including a recent surgery patient and a child, spent the night without heat. Sunday, October 26th: Unprofessional Conduct Technician Craig arrived and was immediately confrontational and angry, stating he was not the on-call technician and complaining about being called in. He claimed we failed to inform them that the boiler would not turn on, which was false, that information was provided to the office. Following his rude and highly unprofessional demeanor, I asked for the boiler's serial and model numbers to contact the manufacturer (Rheem) myself. He became increasingly hostile and left the property. Monday, October 27th: Office Obstruction I attempted to contact the office multiple times that morning. After several attempts failed, I had to use a family member's phone, which connected immediately, indicating my number was likely screened or blocked. I secured a part lead from an outside vendor. The office needed to approve the purchase; despite being told the order was pending approval, the necessary action was not taken. Tuesday, October 28th: Office Obstruction and Cancellation I again attempted to contact the office multiple times that morning. After several attempts failed, I had to use a family member's phone, which connected immediately, indicating my number was likely screened or blocked. Chris (the only staff member who demonstrated professional manners) confirmed the purchase was approved and the part was ordered, promising service within 48 hours. 4:30 PM: Service Unilaterally Canceled. Project Manager David called to cancel the entire part order and sever all ties with us as customers, citing "rudeness and disrespect" as the reason. I explicitly told him I still required and wanted the overpriced service completed immediately due to the emergency nature, but that I would seek other contractors afterward. David refused to complete the paid service, even after I repeatedly informed him of the post-surgery patient and child in the freezing home. When I informed David I would report this experience to the news and file reviews, he falsely claimed I was "threatening" him and immediately hung up. Conclusion: DO NOT USE THIS COMPANY. This company is not only guilty of false advertising and employing unprofessional staff (Technician Craig), but their management (Project Manager David) made the egregious, unethical, and dangerous decision to abandon a customer who had been without heat for three days, refusing to complete a paid-for emergency repair, despite knowing the vulnerable situation of a post-surgery individual and a child. Their prioritization of a petty disagreement over human safety is unforgivable.

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!