Great service, treats your car like it's his own. He replaced my alternator and it was very helpful…read morethat he could come to me.

Want to much to diagnose when it's not complicated. People normally get charged 25 to 50 in this…read morearea

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

I FOUND MY MECHANIC!!!!! I needed to find a good and honest place to service my car. Dexter goes…read morefar and beyond that. Quality and value is just the beginning. Could not pick up my car SO, HE BROUGHT IT TO ME. I went by the reviews and they were all I needed to know. This place is awesome. Thank you Dexter

Noticed a flat on my RV when I was getting ready to leave in the morning. Call first line, they…read morecame by on their way back from another job. Very friendly. They discovered the only problem was a leaking valve stem. They fixed it on site. Very pleased with the service And the price!

When I had an embarrassing and complicated situation that required assistance from a wrecking…read morecompany (a large and heavy load slid sideways off a trailer), First Line was the only company that would come to my rescue. Brian helped me assess the situation, let me know what spec products I needed to purchase to better secure the load, got it centered & secured, and charged a very reasonable amount given the time, labor and gasoline that went into getting me back on the road.

Jason and Rachel run a great business! Jason is a gentleman. He is professional and extremely kind!…read moreHe was Johnny on the spot, even during a terrible thunderstorm, quick and with a smile! I will definitely recommend their business to all of my friends "10 stars!"

Fast, respectful and best pricing around! Hopefully dont need them again, but if i do, they will…read moredefinitely be the company i call.

"This tow company doesn't enforce parking rules -- it exploits confusion. The plaza is covered in a…read moremaze of unrelated signs that don't apply to the area they towed from, and none of them meet Tennessee's legal requirements for towing. They took the car from an unposted area, created a bill out of thin air, and then used that pressure to walk away with the title. The entire operation depends on people not knowing the law: they manufacture the violation, monetize the panic, and then point to the outcome as if it proves they were right. Anyone reading this can see the pattern -- it's not enforcement, it's a closed‑loop hustle."

Towed my car and damaged it. Then said "too bad sue me" when confronted…read more Horrible reputation.

This afternoon, my wife and I were enjoying a Sunday drive, when I dropped a wheel of our F-150 off…read morethe edge of a narrow road, while slowly backing. Had it not been for the rear axle assembly digging into the pavement, we would have rolled over. Our truck was precariously perched over the edge of a steep bank. After several phone calls to towing businesses that turned out to be closed, we reached Tennessee Roadside. What a fortunate turn of events. Within minutes, "Tow Truck Tommy" and his partner Tony arrived, assessed the situation, and got to work. Using a nearby tree as a fulcrum, they calmly and professionally winched the truck at just the right angle to get it back up on the road WITH NO DAMAGE. Throughout it all, they went out of their way to reassure us. Talk about great guys --they were! But we were not happy with their charges --THEY WERE TOO LOW! We fixed that problem with a well-earned tip! Thanks, guys! --John and Pat Bowers, Elizabethton

From the owner: , towing service key lockouts, jump-starts tire changes, repairs minor roadside repairs as well as…read moretrailer assistance and much more! Serving all of the Tri-Cities and more Johnson City Bristol Kingsport and Elizabethton 24-hour roadside assistance in addition we repair broken door handles on cars

I had a Uhaul with a car tow dolly and no clue how to attach it. Justin came during a cold and…read morerainy night to attach the proper straps and even ensured everything was safe for travel. I really appreciate the good customer service would definitely recommend Steve's Road Service!

From the owner: Steve's Road Service has been in business since 1991 we come to you, wherever you breakdown, We…read morealso offer towing for auto and medium duty vehicles.

These guys are absolute angels! Our son was traveling home from PA to GA and had a blowout on the…read moreinterstate at an exit near their shop. As parents we were panicking because we are still several hours away and couldn't help. Our first call was to our insurance company for roadside assistance and it was going to be several hours before they could get someone dispatched out there to help him and he was going to just be stranded on the highway waiting. Luckily we found Garland Tire's number and called them......it was getting close to closing time, but the lady who answered immediately offered to have one of their guys drive out there and remove the tire, bring it back to the shop, swap it out, and drive back out there to put the new one on for us. Incredibly fast, professional, went above and beyond and now our son is safely back on the road home. If we lived in that area we would be a customer for life. Thank you Garland for taking care of our family!

Don't go here. In December I came with a friend who needed a part replaced because he was going…read moreacross the country and the part was dangerously bent. These yahoos charged him $427 for a "rush job" (twice what it normally costs even with labor) then made him come back THREE separate times in three days before they released his car. Some rush job! He asked if there was anything else the car needed because he was driving hundreds of miles and needed to start right away because he was now 3 days late to leave. "Nope you're good to go son" In Michigan he broke down and was towed, where they found the part had SNAPPED almost in HALF because not only did Garland Tire NOT replace it like they said but they ASSURED HIM IT WAS SAFE. He could've died on that trip. They lied. They never refunded his money either. Crooks crooks crooks.