Discovered they offer bring your own container topsoil where you get get top quality soil for lawn reseeding for $2 per 5 gallon bucket. Such a great deal if you don't mind a little shoveling and way better quality than big box stores. read more

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They overcharge you for plants and the actual plant quality is mixed. We bought a dozen of the same bushes and 1/4 of them died, even as they were all planted in a row with the same sun and the same amount of water. We called to talk to them about it and they just said it was our fault and were really rude. If you spend more than $1,000 at a place you kind of expect them to stand by their merchandise. We will never buy from them again. Buyer beware. read more

Great service , they have a great selection of beautiful healthy plants . I picked up a Alocasia Tigrina Superba here and it's beautiful and I love it! read more

A Thomas & Sons Nursery - Nurseries & Gardening Near Me - Milton, Massachusetts

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This started in 2021 and I wrote this email in June of 2022 Hello, I have tried to attach 5 emails, with pictures, sent to A Thomas Garden Center since last September regarding the 2 Dogwood Trees I purchased for $450.00 each in the summer of 2021. The file was too big so I will send them separately. I purchased these trees for a privacy screen as my neighbors house is very close. They were full when I bought them and I thought they would work out beautifully. After a couple of months I saw they were not doing great so I contacted A. Thomas Garden Center for advice. I have attached the e-mails I have sent them. I was also in touch with Christian from A. Thomas, via phone, who was very nice and polite but obvious didn't have the authority to send someone to Quincy, from Milton location, to look at my trees and help me save them. I should have just called Bunny Thomas but today I called and asked for Christian's manager, Jim, as that who Christian referred to when he was trying to get me answers and someone to come look at my $900.00 trees. I had left a message and Jim returned my call. I introduced myself and asked him if he recalls my situation. I explained how my trees weren't doing well and he said he did recall but then back tracked saying this is the first he heard of this situation. I told him that I have been in touch since last year regarding my trees and sent pictures showing their decline. During those calls they suggested I use "Thrive" which I did, they suggested to fertilize, which I did, they said maybe it's too windy so wait until the spring to see if they get healthy. In other words they kept suggesting why they looked bad but never came out to look at them. I also explained that I did not know of their policy of only guaranteeing the trees for three months after A. Thomas installed them. I found out about this when I started contacting them about my failing trees. Jim, the manager, stated that they don't mention that policy because they would be taking business away from the Landscapers they sell to. The problem is they did not sell to the landscaper, they sold to me, when I personally went into the store and paid $450.00 per tree. I had a landscaper pick them up and install because as I said I was not informed of the fact that they install trees. Now they are using this installation policy against me saying they could have installed them........but I didn't know they did that. As time went on in this conversation with Jim, the tone from Jim got louder, he was rude and condescending towards me. Then he said, to my surprise, and I quote "I don't know why you are getting so pissy". I explained I have been in touch with A. Thomas for almost a year with no results. He then explained if how many times someone called he would have to go running out and he doesn't have the staff to do this. (So no Jim, how many times does this happen that someone calls trying to find a solution to their sick trees?) The way I left the conversation was by saying "So you aren't going to help me find a resolution?" He said "Have your landscaper call me and we might be able to do something." What I don't understand is that I AM THE ONE THAT DISHED OUT $900.00 FOR THESE TREES! It is my property so why couldn't he talk to me about the resolution? Jim was very rude and condescending to me, THE CONSUMER. I wasn't asking for a refund but maybe a replacement. At the very least some advice on how to save my trees. I am hoping we can come to a resolution soon. I don't want to have to take drastic measures to get my trees either healthy or replaced or refunded. I bought the trees I expect to be the one that is spoken to with a resolution! read more

A Thomas & Sons Nursery - 2 $450 Dead Dogwood Trees less than a year old - Nurseries & Gardening Near Me - Milton, Massachusetts

I drove by here after visiting Blue Hills Reservation and just popped in on a whim. The greeting was lukewarm at best. Perhaps the guy was having a bad day but he was really unfriendly. Not hostile, just more like, 'get out, I don't really want your business right now' kind of demeanor. Despite that, I was still curious. Maybe it was just the early spring selection but the house plants they had were disappointing. They had a small collection of potted plants indoors that looked healthy enough and they also have some hydroponic houseplants as well. The flowers outside, however, were in terrible shape. First, a 6 inch Hydrangea for 8.50 is a bit much but some were in terrible shape. It is as if no one cared enough about it to change up the selection or cut away the dead flowers. I guess my thought is that if they don't put in the effort for presentation, how much do they actually care about their plants and their customers? Around back there were some great tree selections. I will give them that. That seems to be their main focus and prize collection. All in all, disappointing selection for houseplants but would probably come back if I needed trees for my backyard read more

Called and ordered 3 yards of mulch and it was delivered within the hour to my house in Wollaston beach. Amazing service! 100% recommend

We have purchased several shrubs and trees from A Thomas and found them to be in good shape, with strong roots. I've noticed some people question the quality of the plants after getting them home: We had one issue with an Andromeda after we planted it but -- calling a spade a spade -- learned that our aggressive irrigation was actually rotting its root system. Lesson learned. Hard to blame the nursery for a dying plant when it's actually your fault...! The staff is super helpful and -- after a few trips -- remember us by name, which is super nice! The selection is quite large, the prices are fair, and it just feels good to support local instead of always going to big box chains. read more

I bought 5 fruit trees here last week, and I just realized that the price here is almost double Lowes price on everything and the trees at Lowes are bigger. It is too late for me now. Lost about 200 dollars here. read more

I bought 2 fruiting cherry trees last fall from them. One was small and beat up, with a crack in the trunk. The guy said he would give me a discount, but he must have forgotten because when I got home & looked at the receipt, it was full price. Not happy about that, but OK. But this spring, something was eating the 2 trees to bits! I had to spray the one tree off with a hose to chase off the ants that were farming the TONS of little black aphids that are all over the tree. But aphids don't eat holes in the leaves and the leaves were eaten all to shreds. I turned over the curled up leaves and started finding dozens of little striped green caterpillars! I pulled of all I could spot & reach. None of my other trees have these, so I am pretty sure that I got both the aphids & the caterpillars courtesy of A Thomas. NOT HAPPY. I have pictures of both trees' leaves today, the cracked trunk of the "discounted" tree and my haul of caterpillars. Never going to buy from them again. They might be great for dirt. NOT FOR PLANTS read more

Went to Thomas & Sons with not a clue about what we wanted to plant. Frank was so helpful and patient and helped us create a beautiful landscape. They have a great selection and are very reasonably priced. Highly recommend. read more

This place is amazing....the staff is really knowledgable and quite helpful. And they have amazing plants, trees and flowers. I love this place! read more

I called these guys looking for dirt to fill a flower bed in my back yard. Not the tallest order as I only needed a few yards but none the less they were prompt, polite, and extremely accommodating. Delivery was next day and the truck driver squeezed the dirt to the best possible location for me to move it around. Dirt was also very high quality and I'm looking forward to planting shrubs and flowers. So, if you need dirt on a dime, these guys are great. read more

Excellent variety (way too many temptations) coupled with great customer service makes this my favorite nursery. People can and do just pop in for gardening advice without buying anything. read more

This is the second year in a row I have had to order dirt for my yard. Last year I went with someone that was local to me and this year I called A Thomas. They delivered the loam/compost mix right away and I was very pleased with the dirt. Tons of worms for my veggie garden. If you are paying for dirt make sure it is a good quality. Also the place that is basically at the end of my street charged $50 for delivery fee and A Thomas only charged $45. Also they have a great selection of plants and trees along with very friendly staff that are always willing to hlep. read more

Wow! This place is amazing! it goes way back! The plants are absolutely gorgeous! I'm doing some landscaping in my yard so we bought some new bushes and some hydrangeas and we were amazed of how gorgeous this place was. The ladies at the front counter were wonderful! They came to my truck and helped us, too! I will definitely be coming back to buy some more plants before the end of the week!! They have statues I wanted to buy, too! LOVE IT HERE! read more

So very disappointed with customer service. Have been a repeat customer for years. "It is what it is" is not an acceptable response to wasting someone's time. The employees should work together and get their stories straight. read more

Unbelievable service and attention to detail! Geno came to our house, did an assessment and recommended beautiful landscaping based on what we were looking for. He was so thorough and helpful and answered all of my questions. Because this place is so amazing, there was about a month wait for the work to be done but that said, they were right on schedule (promised in the month of June and had it done in the first week of the month) and finished everything in one day. The men who came day-of were incredibly helpful, friendly, and clearly really hard workers. They put so much care into the work they do and it shows. We loved our experience and will definitely go back for future landscaping needs. Highly recommend!!! read more

I thought they had a wonderful selection and helpful and knowledgeable sales staff. However, we bought 4 trees from them last spring and one didn't make it through the winter. Most places will stand by their products, at least for a year, but they maintain that since they didn't install them, it's not their problem. Neither my husband or I remember being told about that policy when we bought them and opted to self-install, and she was simply positive that we had been. The woman was also very rude and defensive during the conversation. Would not recommend purchasing from a place that won't stand by their product. read more

This place gets an A+ Beautiful nursery stock, very knowledgeable and helpful staff!! The girls at the front pot my annuals for me every year and do a wonderful job. It sounds like the other reviewer had an issue that should have been dealt with their bank, not teenage employees who couldn't do anything to fix their bank holds. I have never had an issue like that in all my years of shopping here. Like their first review said, Thomas has great plants and items for reasonable prices. Highly recommended! read more

I've purchased 2 trees from Thomas Nursery and both have died. The first died within a year and was planted by them so Thomas replaced the tree. ( I had to pay $150 for the replacement to be planted.) The second lasted aprox. 5 years but never really matured. I consulted a professional Arborist who believed that most likely a support wire originally placed on the tree when it was first planted and over time had imbedded itself into the trunk. Choking off the upper half of the tree and should be removed. Now I feel uncomfortable purchasing another tree at Thomas having spent $1100 and still don't have a tree. read more

I needed a few ideas for shrubs for the front of our house. We purchased a few shrubs from another place last year and they were a bad fit/poor choice. All of the staff here were incredibly helpful. They gave us a number of options and considerations for the area and explained how to organize them. Staff had everything in the car by the time I finished signing the credit card statement. Great place/great staff. Will definitely go back. read more