I brought my 2021 Toyota Corolla into the shop for a minor repair. Jim provided me a very…read morereasonable estimate for the repair, parts needed to be ordered and it was a day later when the work could be completed. When I dropped off my car, Jim offered to drive me home and pick me up once the work was completed. The overall service and attention I received was excellent, even for a minor repair. This shop is top notch, very clean and highly professional. Desert Ridge Collision has terrific customer service, I will definitely refer friends/family and will use their services again if needed in the future.

I had a great experience with Desert Ridge Collision in Bullhead City after my accident. Derek was…read moremy main point of contact throughout the process, and he was extremely helpful, honest, and professional from start to finish. Any time Derek was unavailable, the rest of the staff were just as helpful and kind. I was in a stressful situation where I had to trust that the shop could repair my vehicle within the amount the insurance company approved. Derek kept his word and even absorbed some additional costs to make sure the repairs were done correctly without cutting corners. That level of integrity is rare and very appreciated. The quality of the work is impeccable. Everything matches perfectly, and you would never know the vehicle had been in an accident. I highly recommend Desert Ridge Collision and would not take my vehicle anywhere else for body work.

Always had great experience, with this company. Honest, highly recommend it Mark , and staff, very…read moreknowledgeable. Very fair priced and it had and always have a great experience there. Thank you.

Buyer beware went into buy. Trailer tire , guy told me 101 out the door mounted , called me and…read moresaid it ready when I got bad he said he told me the wrong price it was now 166 , had no choice but to pay it , watch for bait and switch

Definitely get a 2nd opinion if you go here. 2 times now Gerber has tried to total cars that had…read moreminimal damage. Do your research there's other shops in town that offered better more educated quotes and estimates. We recently got the car fixed elsewhere in town when Gerber wanted to total it. For only side damage, no airbags went off zero mechanic issues all body work. Update: if you'd like to look up estimates you guys did in the last month with only side damage no airbags out you could probably figure it out. Im not going to bother with the # because we moved on.

We are on a road trip cross country and someone backed into my front corner bumper and took off,…read morejust enough damage to scrape the wheel on turns. Had to get it fixed fast so we could keep going. I went to every place in town, but I should have gone here first. Amazing service, fast and EXTREMELY helpful! I can not recommend this place enough. Seriously. Highly recommend! I had just said "What happened to places around that can just help you out in a pinch. What happened to basic human kindness?" And then we found Gerber. This is the place. Go here. They are good people. Thanks Mack! We appreciate you. ;)

Had such a positive experience with this shop I decided to get my mother-in-laws Mini Cooper fixed…read more Well not fixed but serviced. Her AC hadn't been touched in years, and out where she lives it gets rather hot. Made an appointment, dropped it off, it was serviced and done when they said it would be. Price was very reasonable, and she is happy her lil mini is blowing ice cold air! Would recommend this place to any of my friends and family. It is hard to find respectable automotive shops, and this place fits the bill on every level.

Shane was very helpful explaining which parts needed replacing and which ones were still good and…read moredidn't need replacing. I thought there were 4 bad parts but he found only 3. Job was done quicker than I thought, done before 2 pm!

I drove to my home in Bullhead City to enjoy 4 day weekend. Sunday, the day before I was to head…read moreback home, I waited in line at Sam's Club to fill up my gas tank. When it was finally my turn I pulled up to the gas pump and filled up. It was then when I noticed radiator fluid spilling out from under my vehicle. Opening the hood I could see that the over flow had come out of the radiator coolant reservoir tank. It was 4 miles to my home in Bullhead so I crossed my fingers, cranked up the heater and made it home. When I got home I started reading Yelp reviews for mechanics and found Actco Auto Repair. Being that it was Sunday and they were closed I decided I would drive over when they opened at 8 am Monday. About an hour before I drove over I filled up the radiator with water and the reserve tank with antifreeze. When I arrived I went inside the office and explained what happened the day before. Since the hoses did not leak they were going to pressure test the radiator cap and the radiator and would call me when they found out what was wrong. From the shop I walked 1.5 miles home and as I opened up the front door the shop called me. They told me that the radiator and the cap were fine but the fan clutch needed to be replaced. They told me that it would cost $260 and that it would be ready at noon. I told them to start the job and call me when they were done. To their word they called a little before noon and told me my vehicle was ready. I walked back to the shop and when I arrived they explained what was done. They were very friendly and I felt the cost was very fair. Now I drive a 1994 Ford Explorer that has 284,000 miles on it. I always keep it well maintained. It's good to know that I found a honest auto shop that I can take it to if needed. So the next day I drove 264 miles home to Pasadena across the desert without a problem. Thank You Aatco

I set up an appointment to have my 2023 VW looked at due to numerous warning lights coming on…read more Chris and Ed did a diagnosis check. They provided me a print out of the issues. When I talked about repairs with Chris, he recommended I contact the VW dealership as the car is under warranty. I am very impressed with them and had a great experience.

On vacation when my f250 needed an oil change. Scheduled same day with Anderson. Arrived on time …read more I waited an extra hour for it to be complete but they had an issue with another vehicle, so I was delayed. Staff kept me informed and when it came time to pay, they waived the $275 dollar oil change fee. I have never received great service like this. I didnt complain or ask for a discount yet they did it anyway. I will going forward get my services here.

Anderson Ford- you should be ashamed of the customer service you provide. Your service writer that…read moreassisted me was rude and dismissive. I made a 12:30 appt., when I arrived no-one greeted me, I went inside and the first thing im told is we are very busy, we said we have an appt and again told we are very busy. Not a hello, can I help you etc. We completed the paperwork, she said it will be a couple hours, I said thats fine as long as things are done right. 2 1/2 hrs later we came back and our truck was parked in their back lot. Service writer told us they were still working on it that it was in a bay, we said no it is parked in the back lot. It hadn't been touched in 2 1/2 hrs. She said well we are busy, our reply, why do you sched appts ?? No reply!!! WE ASKED FOR THE KEYS AND LEFT ! Ive owned Ford vehicles for over 30 years, every vehicle serviced at a Ford dealership. This is the very first time i was made to feel that I was intruding on their time. So, today I am driving to Henderson NV, a 90 min drive to have my vehicle serviced by a dealership COUNTRY FORD that respects their customers. ANDERSON FORD, YOU CAN DO BETTER, YOU SHOULD DO BETTER. THIS IS A SMALL TOWN, VALUE YOUR CUSTOMER, SHOW SOME RESPECT. I have spoken to Ford Corp and filed a complaint with them. An hour later I rec a call from Corp to discuss my complaint. They were not happy to hear my complaint and told me they would follow up. SHAME ON YOU ANDERSON FORD !!!

Excellent service all around! The ac is blowing ice cold just in time for warmer days! I will be…read moretaking all vehicles here from now on when necessary.

THESE GUYS RIPPED ME OFF. They had my vehicle for FOUR AND A HALF MONTHS. I finally got fed up and…read morecalled and told them I would be picking it up that day. A few weeks prior I wanted to get it but asked that they change the fluids, it had been sitting 6 years. weeks later when I wanted to pick it up , I called and asked if fluids were changed. He said no because he'd checked them and they were all good. I insisted that he change the oil. When I got there, the idiot told me how dirty the oil was - duh! When I asked about the clutch, he told me that adjusting it would probably make it worse. When I got it home there was NO COOLANT in it. They put in a new MAP sensor that I didn't need. So they had my vehicle for four and half months, didn't bother to work on it at all and charged my partner $800! When I wrote him an email and asked that he make it right, he tried telling me that it had a different engine than the original but it definitely did not. My mom bought it brand new. She and I have been the only owners.....Suffice it to say that I believe he intended to rip me off from the beginning. They are completely dishonest. If you're a woman on your own, DO NOT TRUST THEM!

I brought my Camaro here because I had catalytic converter parts that needed replaced. (The "check…read moreengine" light had come on.) They allowed me to bring my own parts and only charged me for labor. Unfortunately, it took over 5 hours to repair, but that's not their fault. Steve quoted me $780 and that's how much I paid, and he got the car repaired in less than 24 hours! Steve also allowed me to keep my car there an extra day because I wasn't able to come from Laughlin to pick it up due to limited Uber service. This is the 3rd time I've used H & S Automotive, and I appreciate the good work that they do.

DO NOT TAKE YOUR VEHICLE HERE!! Brought my vehicle here and 2 MONTHS later I got it back. After…read morecalling almost every day and every excuse in the book thrown at me. Horrible customer service and horrible attitude. They even lost my car key, I had to bring my spare. Original quote was $1,500. I ended up having to pay close to $6,000!! Horrible horrible horrible!!!