Had such a positive experience with this shop I decided to get my mother-in-laws Mini Cooper fixed…read more Well not fixed but serviced. Her AC hadn't been touched in years, and out where she lives it gets rather hot. Made an appointment, dropped it off, it was serviced and done when they said it would be. Price was very reasonable, and she is happy her lil mini is blowing ice cold air! Would recommend this place to any of my friends and family. It is hard to find respectable automotive shops, and this place fits the bill on every level.

Shane was very helpful explaining which parts needed replacing and which ones were still good and…read moredidn't need replacing. I thought there were 4 bad parts but he found only 3. Job was done quicker than I thought, done before 2 pm!

I brought my 2021 Toyota Corolla into the shop for a minor repair. Jim provided me a very…read morereasonable estimate for the repair, parts needed to be ordered and it was a day later when the work could be completed. When I dropped off my car, Jim offered to drive me home and pick me up once the work was completed. The overall service and attention I received was excellent, even for a minor repair. This shop is top notch, very clean and highly professional. Desert Ridge Collision has terrific customer service, I will definitely refer friends/family and will use their services again if needed in the future.

I had a great experience with Desert Ridge Collision in Bullhead City after my accident. Derek was…read moremy main point of contact throughout the process, and he was extremely helpful, honest, and professional from start to finish. Any time Derek was unavailable, the rest of the staff were just as helpful and kind. I was in a stressful situation where I had to trust that the shop could repair my vehicle within the amount the insurance company approved. Derek kept his word and even absorbed some additional costs to make sure the repairs were done correctly without cutting corners. That level of integrity is rare and very appreciated. The quality of the work is impeccable. Everything matches perfectly, and you would never know the vehicle had been in an accident. I highly recommend Desert Ridge Collision and would not take my vehicle anywhere else for body work.

I drove to my home in Bullhead City to enjoy 4 day weekend. Sunday, the day before I was to head…read moreback home, I waited in line at Sam's Club to fill up my gas tank. When it was finally my turn I pulled up to the gas pump and filled up. It was then when I noticed radiator fluid spilling out from under my vehicle. Opening the hood I could see that the over flow had come out of the radiator coolant reservoir tank. It was 4 miles to my home in Bullhead so I crossed my fingers, cranked up the heater and made it home. When I got home I started reading Yelp reviews for mechanics and found Actco Auto Repair. Being that it was Sunday and they were closed I decided I would drive over when they opened at 8 am Monday. About an hour before I drove over I filled up the radiator with water and the reserve tank with antifreeze. When I arrived I went inside the office and explained what happened the day before. Since the hoses did not leak they were going to pressure test the radiator cap and the radiator and would call me when they found out what was wrong. From the shop I walked 1.5 miles home and as I opened up the front door the shop called me. They told me that the radiator and the cap were fine but the fan clutch needed to be replaced. They told me that it would cost $260 and that it would be ready at noon. I told them to start the job and call me when they were done. To their word they called a little before noon and told me my vehicle was ready. I walked back to the shop and when I arrived they explained what was done. They were very friendly and I felt the cost was very fair. Now I drive a 1994 Ford Explorer that has 284,000 miles on it. I always keep it well maintained. It's good to know that I found a honest auto shop that I can take it to if needed. So the next day I drove 264 miles home to Pasadena across the desert without a problem. Thank You Aatco

I set up an appointment to have my 2023 VW looked at due to numerous warning lights coming on…read more Chris and Ed did a diagnosis check. They provided me a print out of the issues. When I talked about repairs with Chris, he recommended I contact the VW dealership as the car is under warranty. I am very impressed with them and had a great experience.

Amazing customer service. Let my friend stay as long as we needed to until we got a wheel when our…read moretire blew out. Even helped us past closing time. The best

The bathrooms here are the cleanest I have seen ever!!! Plus they have air conditioning.read more

Always had great experience, with this company. Honest, highly recommend it Mark , and staff, very…read moreknowledgeable. Very fair priced and it had and always have a great experience there. Thank you.

Buyer beware went into buy. Trailer tire , guy told me 101 out the door mounted , called me and…read moresaid it ready when I got bad he said he told me the wrong price it was now 166 , had no choice but to pay it , watch for bait and switch

I needed a trailer hitch installed on my SUV. Was turned down by 3 other businesses including a RV…read moreand trailer repair shop. Took a chance at their Big O tire shop in Bullhead City and was accepted immediately. Job was done in 5 hours that day without an appointment Kudos to Jon and Ronnie for their help. They truly went above and beyond to help me. This will be my "go to" shop going forward.

I haven't been to this new big O since it changed from Ron's but stopped by to purchase a spare for…read moremy enclosed trailer. last time I was at this location it was still Rons tire , after replacing my power steering rack none of my gauges or accessories worked the guy at the front desk said my gauge cluster was bad and needed to be replaced (which coincidentally he was also telling a female Kia owner when I dropped my truck off ) I called tyro the owner and he had me bring it in and it was just a bad fuse from when they hooked the battery back up ? so I went in there yesterday to buy this spare and sure enough the same guy was at the front desk and swiftly told me I didn't know how to properly measure a bolt pattern which I did ! then proceeded to tell me to just bring a wheel in so he can measure it rather than sell me the size I was ordering ? WTF is wrong with this place and why is he still working there ?

Boat wasn't running, took it in at 3pm on a Friday afternoon. He got it running great by end of…read moreday. His team worked like a nascar pit crew and did a fantastic job. Couldn't be happier. I sent my family in the next day to get a steering problem fixed and he knocked it out in 30 minutes. Both boats in the water and working great thanks to Dennis and the team!

I WOULD NEVER GO HERE!!! BAD ATTITUDE!!!!!!!!!!…read more Dennis worked on my boat. It started fine at the dock, but then started cutting out, when I called him. He said it ran when I left the shop and he was too busy to help me. That knucklehead told me to go buy a $3 bottle of Heat at Auto Zone.... and put it in the gas it cleared everything up. Why didn't he put the Heat in the gas to ensure his customer didn't have a problem? ($3.00) He charged me $680 but if I gave him cash, it was only $630 (Never gave me a receipt) Save yourself a headache of having to deal with this crap

I really like the guy. Knows what he is doing. His labor rate is $150 per hour. He does charge…read moredouble what it should have cost him for parts. The last parts he installed, failed. I sent them back to him and the Post Offices showed that they were delivered. He said that he never got them. So I am now out of $200.00.

Seriously the best mechanic referral I've ever had!!! Shawn and Dre have settled my anxiety over…read moreneeding work done on her. Quickly done and the best customer service and communication with good prices too!!! Thank you a million Dracons Road Services ! Got two more for you guys coming up lol