Fast, efficient, professional, and reasonable! They showed up 2 hours after I called, and I was a…read morenew customer. They'll certainly be the next plumber I call.

Called when determined they were going to be late. Listened to what I said. Told me what parts they…read morehad and what needed to order. Did the work they could do in timely pace. Very easy to work with. Will use next time a plumber is needed

STILL ORIGINAL PROBLEMS I'D PAID TO HAVE RESOLVED. WEEKS OF…read moreIGNORED CALLS AND VOICE MAILS. At first seemed capable and concerned. I was going to have new outdoor spigot installed, and other things. BUT, first two problems. Sewer gas. Kitchen sink back up/slow drain. They reset my new toilets, seemed to have unstopped drain. Charge was over $600. Days after, same problems slowly showing up again. Message after message ignored on their voice-mail. I'm still hoping that I hear from them, and problems I'VE ALREADY PAID FOR AND SUFFERING WITH ARE RESOLVED. OH...and after I mentioned one toilet wasn't stable, I said I'd go get an extra wax ring to reset it. Will said he tightened down a bolt to fix. NO HE DIDN'T...HE FOLDED A PLASTIC CARD AND STUCK UNDER BACK!!

Came late, I had to remind him to come. Looked at my water heater and said it would be $1,100 for a…read morenew one ( they're around $500) then you'd think, aha that must be for installation. I asked him how much he would charge to install one I buy and his answer was $250. Hmmmm okay. So now I'm not going back to this one. I got all that wonderful advice for a mere $85 oh but wait, there's more! He left us after paying him $85 with a water heater that's got water running out of it. look at the one while he was there and then after he left. That closet was dry as a bone until mr. Wonderful appeared What service! I guess he thought I might call him back for an emergency after hours visit. Nice!

I use Nelm's plumbing for all our plumbing needs for rental properties. This team is very prompt…read morewith work orders and all tenants report great experiences. Very professional and friendly. Affordable rates!

Great work...IF you can ever reach him to get him to come out!!! That's your biggest hurdle!!read more

I replaced the sink in the kitchen of my Camper. When I hooked up the water lines, I couldn't stop…read morethe leak. Since there's no cut-off valve, we had no water. I called Gary at 9 AM, and he said he could come late afternoon. I was good with that (everyone else was days). Gary called about an hour later to say he was on the way. When he got here, he had the job done in 20 minutes.GREAT SERVICE, GREAT PEOPLE.

Well, here comes another Five Star review! First and foremost, VERY nice people! Gary is ALWAYS…read moreanswers the phone every time I called. He also kept me informed of the arrival time of the worker. I was very impressed by the worker as well. He did not try and price gouge me. They came prepare to give estimate and fix the issue, which they did thoroughly and efficiently!! These are my go-to plumbers for my rental properties in the area and I am putting them on speed dial!!!

I'm not usually one who writes a review but... I felt that I should write this review as a warning…read moreto others. To be fair to Mr Plumber, it wasn't the owner who I had my experience with but one of his technicians. Here's my experience: A few days ago I noticed some water piled up outside of one of my flower beds.. I knew that it had not rained recently, so I assumed that there must be a leak somewhere. I also noticed it was wet up in the flower bed up against the house. I'm on a slab by the way. So..... I called Mr Plumber bc the guy I wanted to use was unavailable on weekends... I was gonna wait until Monday but I thought, "I may want to get this ch checked out!"... Anywho, Mr Plumber's technician came out(very promptly-I'll give him that). When he stepped out of his van he was very friendly and asked what the problem was... so I showed him the puddle. Now... to be fair, I am not plumber but... I do think that a little more investigation was needed other than walking up to the puddle, sticking your boot down i the puddle and saying, "yes sir! You've got a busted pipe in your slab!" Then he asked if he could check inside the house to see where all of our water sources were.... bathrooms, kitchen sink, washing room..... etc... then he says, "yes sir! We're gonna have to repipe your whole house!" Now, he kept walking off and calling, I'm guessing, his boss to get his opinion.... which showed me that as sure as the technician sounded, he may not really know what he's talking about... but then again- I AM NO PLUMBER. Long story short, he gave me a several thousand dollar estimate. So I did the logical thing- call the plumber I should have waited Monday for.... Anywho, I called Derek the Plumber who came rt out and had it fixed in no time. First of all, the leak was not in the slab- thank you Jesus!!! 2nd of all, not saying that he would have but Mr Plumber could have came out and repiped my whole house and I would have been none the wiser and out several thousand dollars! Not trying to bash Mr Plumber here but Seriously- just saying! Not to mention( even though it was a weekend call) the paper that he handed me said FREE ESTIMATES yet I was charged $125 just to have to guy come and stick his boot in the water and give a sloppy diagnosis! I cannot recommend this company in good conscious to anyone but I will definitely recommend Derek the Plumber. He took his time and found the source before making any rash recommendations!!! Sorry Derek the Plumber for throwing you in the middle of this but people need to know! Thank you Derek!!!!!

They Fixed The Water To My New House And Handled Everything With The Home Warranty Without Me…read moreHaving To Deal With Any Of It.. So Grateful.. 10 Stars..

Kind, responsive, and fairly priced - I'm so glad I found Plumbwell! Even in a plumbing emergency…read morehe was quick to reply and quick to help and STILL be fair on the price even though I reached out to him on a Sunday during overtime hours! Any other plumbing needs I will definitely be calling him back! Do yourself a favor and stop shopping for a good affordable plumber and call Plumbwell!

We received a quote from Roto-Rooter in October 31, to replace our Hot Water Heater. We were…read morefinally able to replace the Water Heater December 16; through no fault of Roto-Rooters. Wayne came to our house and kept us up to date on what was happening. Wayne was efficient and polite. The cost of the Water Heater and installation, plus removal was on par with the other plumbers. Mikala was the young lady we dealt with to schedule everything. She was kind and helpful, and took great care of everything.

The employee that came to my house must have not gotten any or little training. All that he did was…read moretake the commode off of its placement. He asked me for a plunger. He said they may have to grind down the tile surrounding my bathtub. He called somebody to see if they would bring him a snake. Apparently not. Then said he had to go but to keep the bathroom door shut. My daughter called someone on Sunday and they came. This person knew what the problem was in 10 minutes. I would highly recommend him for any plumbing issues. I WOULD NEVER CALL ROTO ROUTER!!!!!!!!!!!!

The initial call was great I explained what I needed and was quoted a price which seemed a bit…read morehigh but I was willing to accept it as I needed the job done quickly. I was told I would receive a callback as he needed to check the schedule for a date and time. Brandon totally ghosted, left me on red and stopped responding. Life happens and I get it but a call or text would have been the professional thing to do. Do better

From the owner: I want my customers to know that I am a reliable , hard-working, honest and a dependable plumber…read morethat takes pride in my work. I’m willing to do whatever it takes to get the job done correctly and sufficiently so my customers are happy with my service and continue to do business with my company, and would be happy to refer their family and friends so my company can grow and be recognized as a company that is affordable, dependable and trustworthy and that anyone would be proud to do business with.