I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

1-Star Review -- Extremely Disappointing Experience…read more I run a hotshot transportation company, and was stranded in hillsville Virginia August 22. Had a radiator leak and had to call wytheville auto and truck repair to get a tow, due to other companies not being able to help. When the tow truck driver arrived, there was no greeting or explanation--he simply handed me paperwork to sign and hooked up my truck. Once we arrived at the shop, I waited over an hour before anyone looked at the truck. I was then told that I needed a radiator. I was quoted approximately $900 for the radiator, even though I later found the same type of radiator available for significantly less. I was also charged four hours of labor for the diagnosis/inspection. Because I was stranded and needed to get back on the road, I reluctantly agreed to the repair. I was told the radiator would arrive Monday and was given the impression that my truck would be repaired and ready to go that day. Because there was no Uber or taxi service available in the area, I also had to spend the weekend in a hotel. The shop wanted to charge me $75 for transportation, but fortunately a very kind man named Ronnie helped me get to the hotel for $50. Monday morning around 9 AM, I received a call saying that they had my truck torn apart, but the radiator was still about two hours away. I was told that once it arrived, they would install it and hopefully have me back on the road. The radiator apparently did not arrive until around 3 PM. I waited the rest of the day without receiving an update and eventually called the shop myself. I was then told that they didn't think the truck would be ready that day because the shop closed at 5 PM and they weren't going to overwork their mechanics. I understand that mechanics have working hours and that unexpected delays happen. However, I run a transportation business and had customers waiting for their vehicles. When I explained the situation and how much the delay was affecting my business, the conversation became unprofessional, and I was called a "bitch." That was completely unacceptable, especially when I was simply trying to get information about my truck and get back to work. I ended up spending another night in Wytheville and finally called the shop Tuesday morning. Shortly before lunch, I was told that my truck was ready. What bothered me again was that nobody from the shop contacted me to let me know it was finished--I had to call them myself. When I arrived, my final bill was approximately $2,700 for a tow and what was supposed to be a radiator repair. Considering the amount of money I paid, I expected the truck to be properly repaired and for someone to explain exactly what work had been performed. Unfortunately, about two hours after leaving the shop, I had to pull over and refill the coolant because it was still leaking. Another two hours later, I had to stop again and refill it. I had just paid $2,700 and was experiencing essentially the same problem I originally brought the truck in for. When I picked up the truck, nobody properly explained what had been repaired, what they had replaced, or what I should watch for after the repair. It felt like I paid the bill, received my keys, and was sent on my way. I understand that breakdowns happen and that repairs can sometimes take longer than expected. What I have a problem with is the lack of communication, the way I was treated, the price I was charged, and most importantly, paying approximately $2,700 and still having the same coolant leak shortly afterward. As someone who depends on my truck for my livelihood, this experience cost me not only a significant amount of money, but also several days of work, hotel expenses, and additional time dealing with a truck that still wasn't properly repaired. Based on my experience, I would not recommend Wytheville Auto & Truck Repair. I sincerely regret using this shop and would encourage other drivers and business owners to get a second opinion and compare prices before authorizing major repairs here.

Sorry so long, but so real ! I was driving from Memphis, Tenn back to home Chesterfield, Va. (20…read moremiles south of Richmond, Va). I was in Knoxville when a piece of small equipment fell off of a flatbed transfer truck right in front of me and busted my tire. The driver did stop and put my donut on. It was a Sunday and I could not find a tire shop open. I did finally find a shop who showed me the rim was also busted and they did not have one to replace it. I drove from Knoxville, Tenn to Christiansburg, Va. when I felt I could not keep going. Late at night so I stayed in a motel and Monday morning started calling around for tire place. I first needed a rim - I found Bill's used auto parts who had a rim for me. Shawn was so helpful and had me to go Quality Tire and ask for Jack. It was right down the road which was perfect. Jack and his crew were amazing. So kind, so helpful and quality says it all. I had been through so much it was nice to take a deep breath and feel I was in good hands. All was put on perfectly and I headed home. Funny thing did happen. I stopped near Lynchburg, Va. to get a bite to eat and my Jeep would not start when ready to hit the road again. I could not find my Fob anywhere. I called Jack at Quality Tire Tire to see if it was left there because it was already running when I got in it to leave. Jack was so kind and helpful looking around everywhere at his shop, etc. He had me look around the car and then suggested looking on the top of the car. There the keys were - by the luggage rack on top of the car. Shocking the keys/fob stayed on the top of the Jeep for over 90 miles !! Jack was my savior/hero. After everything that happened to me, it was wonderful to know people cared and were 100% perfect. Deborah Best

On our way to Florida and our brakes failed. Pulled into a Dollar Store parking lot and asked a…read moregirl if there was a brake business near by. She told me to come here. The Manager at first said they were busy but then checked out the brakes and knew what the problem was. He gave us a price , ordered the parts and we were on the road again within an hour. And the price he quoted us was exactly what he told us it would be. Everyone that worked there was very ni r and friendly . It was a wonderful experience .

Excellent and friendly service. Very knowledgeable and very reasonable. I have been going to them…read morefor years.

The #1 best choice if you have exhaust system issues. Saved me LOT'S of MONEY! Exhaust works…read moregreat! You lose if you don't go to Robert's Muffler and Repair. I will be a repeat customer.

I went to Mr. Roberts because several people recommended him. He ONLY does exhaust systems, which…read morewas what I needed. I am sure he is honest and hardworking. He looked at my car and told me I needed a gasket replaced on the exhaust system. He does not carry parts and he wanted me to drive around town, find the gasket I needed and then return. He could not tell me what size or type gasket I needed or where I might find one, EVEN THOUGH THIS IS ALL HE DOES! Do not waste your time with this man, go to United Muffler on Roanoke Street and let a professional fix you car. This man would be out of business in one month in most places.

Tony Akers of Pioneer Towing and Transport was wonderful! He picked my husband, myself and our 3…read morechildren up when our vehicle broke down on the side of the freeway and took us to the tow yard. He was kind and very friendly! They were fast and got to us within 15-20 minutes after we called! Definitely recommend!

Traveling from TN, my car had a breakdown. Jake with Pioneer Towing arrived within minutes! He…read morewas extremely kind and professional. Since it was the weekend, he helped me scout out a hotel and arranged for a mobile mechanic to contact me ASAP. I felt safe and cared for. Thank you, Jake!

We were traveling through VA on our Goldwing in Sept and needed our rear tire replaced asap. We…read morecalled the local Honda dealer who wasn't able to fit us in until the next day and they highly recommended Hilltop Cycle. These guys are friendly, knowledgeable, have a clean shop in a beautiful location. They did right by us and we decided to replace our front tire while we were there as well. We would definitely use them again. Thanks again for fitting us in and ensuring we had a safe trip, Thom and Frankie from PA

I called hilltop cycles to do some work on my motorcycle. Tires and carburetor work and a couple…read moreminor other things as well. They had said yeah I'll get you in next week. I said okay and I brought it straight too them I came back 2 weeks later they said they have not gotten it in. He said it would be 3 weeks before I can get to it. I said okay understand. So I called back they have had it for 7 full work weeks never touch anything on it. And I said I'd come pick up my bike. And I did no apology no words of anything very disappointed with attitude poor communication would not recommend motorcycle work done here. This has nothing to do with the mechanic that works there just the business owner/ manager.