I don't usually write reviews, but these guys earned it…read more We had an issue and needed help fast. From the first call, they were responsive, professional, and easy to work with. They showed up on time (actually early), explained exactly what was going on in plain English, and walked me through the options without any pressure. What really stood out was their honesty and transparency. The quote was clear, there were no surprise charges, and they actually recommended the most practical fix--not the most expensive one. The work itself was top-notch. Everything was done cleanly, efficiently, and they left the area better than they found it. You can tell they take pride in what they do. If you're looking for a plumbing company that's reliable, fair, and does quality work, I wouldn't hesitate to call them again.

I will not use Robinson Plumbing ever again. They bundle and astronomically inflate the cost of…read morerepairs, especially compared to independent local businesses. They do not provide an itemized breakdown of charges before or after the service to help clarify what you paid for. The receipt showed one bundled flat rate of $760 for three items and service. In total, I was charged $800 for replacing a flapper, flush valve, and fill valve for my toilet. Alone, these three products cost around $50. The length of the repair/service was less than 45-minutes. While I appreciated the same-day service, 1-year warranty, and customer courtesy of the technician, the corporate overhead charges for under an hour of labor and less than $50 in retail parts are predatory and equate to an astronomical hourly rate. Even the technician told me I could fix this problem on my own and demonstrated how to fix it in the future. I have been a loyal customer with Robinson Plumbing and wanted to use them as a reputable local brand. I trusted the technician's expertise in a stressful moment, but looking into standard plumbing rates following the estimate, it is clear they have thrived on a lack of transparency with customers and overcharged people for 40 years (a reputable plumber the manager told me). The manager offered me a 5% discount for my troubles, which would have amounted to $40 off my $800 bill. I appreciated the gesture, but felt it was insulting and did not fairly resolve my concerns as a loyal customer. Robinson's secretive bundled pricing, extremely high inflation, and stubborn manager make it impossible for me to recommend their company to neighbors, friends, colleagues, or my family.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

We had a blocked kitchen sink, way back behind the wall. Tried a snake myself, to no avail. We did…read morehave to wait a couple of days because the company was busy, but when Mark came, he was as good as a customer-focused proffesionnal as I have ever experienced. Competent, did the work quickly, very friendly, cleaned up meticulously. Who could ask for better?

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

Great plumber,friendly,very professional,reasonable pricing,great value for the professional job…read morethat was done

Bear Creek Plumbing came out on short notice to install a new faucet for my kitchen sink, after my…read morefaucet unexpectedly stopped working. The new faucet looks and works well! The work was great quality, and I feel like the solution was cost effective. Overall, 10/10! I will use this business again for maintenance needs.

Wonderful experience. My water heater failed, this during a time when my furnace had failed too. My…read morewife was not happy .Record cold temperatures. I called Frank (JR) at Apex Plumbing and he was available to repair it that day with the brand of WH I desired, They arrived promptly, verified the problem, inspected the plumbing and removed the WH. They returned shortly with a new gas WH and installed it IAW with the local code requirements. Tested the install and charged me reasonably. It was a life savior for us to have hot water when we were suffering from no heat. I highly recommend Apex Plumbing, LLC

Had an issue with a backed up line to our septic tank; naturally on a Sunday. Ryan came out quick…read moreand got the line cleared, gave me plenty of answers to a lot of questions i had. Did a great job.

A huge shout-out and thank you to Joe from Collins Plumbing, Bremerton, WA. The pipes/plumbing in…read moreour 107 year-old Guest Home are aged. We recently replaced our well-pump of 37 years and a couple of the faucets, commode and shower were had little to no pressure. Joe assessed the situation and within a few hours everything was running perfectly once again. The labour and parts charges were reasonable in comparison to the amount of time and work Joe put in. This is the second time we have used Collins Plumbing, and we are so very pleased and appreciative.

Dakota and Drake came out to upgrade my plumbing under the sinks. They were very professional and…read morelistened to what I wanted done. I appreciate their courtesy and advice. I put my trust in them. Thank you!

Christopher and Kyle arrived to assess our water connections for our new washer. We were told, by…read morethe installer, that the plumbing had to be replaced. Contacted Herdman Plumbing. Their inspection of the hookups revealed that there were no problems. They proceeded to hookup the washer and dryer and test both. They were very polite and knowledgeable. Great job by both. Pricing was very reasonable. Highly recommended.