I don't usually write reviews, but these guys earned it…read more We had an issue and needed help fast. From the first call, they were responsive, professional, and easy to work with. They showed up on time (actually early), explained exactly what was going on in plain English, and walked me through the options without any pressure. What really stood out was their honesty and transparency. The quote was clear, there were no surprise charges, and they actually recommended the most practical fix--not the most expensive one. The work itself was top-notch. Everything was done cleanly, efficiently, and they left the area better than they found it. You can tell they take pride in what they do. If you're looking for a plumbing company that's reliable, fair, and does quality work, I wouldn't hesitate to call them again.

I will not use Robinson Plumbing ever again. They bundle and astronomically inflate the cost of…read morerepairs, especially compared to independent local businesses. They do not provide an itemized breakdown of charges before or after the service to help clarify what you paid for. The receipt showed one bundled flat rate of $760 for three items and service. In total, I was charged $800 for replacing a flapper, flush valve, and fill valve for my toilet. Alone, these three products cost around $50. The length of the repair/service was less than 45-minutes. While I appreciated the same-day service, 1-year warranty, and customer courtesy of the technician, the corporate overhead charges for under an hour of labor and less than $50 in retail parts are predatory and equate to an astronomical hourly rate. Even the technician told me I could fix this problem on my own and demonstrated how to fix it in the future. I have been a loyal customer with Robinson Plumbing and wanted to use them as a reputable local brand. I trusted the technician's expertise in a stressful moment, but looking into standard plumbing rates following the estimate, it is clear they have thrived on a lack of transparency with customers and overcharged people for 40 years (a reputable plumber the manager told me). The manager offered me a 5% discount for my troubles, which would have amounted to $40 off my $800 bill. I appreciated the gesture, but felt it was insulting and did not fairly resolve my concerns as a loyal customer. Robinson's secretive bundled pricing, extremely high inflation, and stubborn manager make it impossible for me to recommend their company to neighbors, friends, colleagues, or my family.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

Alex was very professional and knowledgeable. He was very responsive to my questions and…read morecompleted the job within the timeframe promised. He fixed a previous contractors mistakes on a very short timeline during escrow on the home. I am very grateful for his help and reasonable prices. I will definitely contact him for all my plumbing needs.

Alex is a professional with experience and knowledge. He is also honest and hardworking.read more

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

I can not recommend West Sound Plumbing more highly. Here is why. We have had an issue with very…read morelow water pressure for practically the entire summer. Since we didn't have a leak, no one could figure out what the problem was. The very capable KPUD technician described the problem as a "puzzler." One plumbing company suggested we would have to replace our entire water main from the meter to our house costing upwards of $15,000. Then a contractor friend of ours recommended West Sound Plumbing saying he was highly confident they would solve the problem. And they did just that! After a morning of persistent investigation, the technician, Rodrigo, identified the issue as a failed underground pressure reducing valve that KPUD said should not exist. Today, he replaced the valve, and all is well - and for a reasonable price. West Sound Plumbing is responsive, professional, effective and reasonably priced. And, now, our plumber for life.

Great plumber,friendly,very professional,reasonable pricing,great value for the professional job…read morethat was done

Bear Creek Plumbing came out on short notice to install a new faucet for my kitchen sink, after my…read morefaucet unexpectedly stopped working. The new faucet looks and works well! The work was great quality, and I feel like the solution was cost effective. Overall, 10/10! I will use this business again for maintenance needs.

Had an issue with a backed up line to our septic tank; naturally on a Sunday. Ryan came out quick…read moreand got the line cleared, gave me plenty of answers to a lot of questions i had. Did a great job.

A huge shout-out and thank you to Joe from Collins Plumbing, Bremerton, WA. The pipes/plumbing in…read moreour 107 year-old Guest Home are aged. We recently replaced our well-pump of 37 years and a couple of the faucets, commode and shower were had little to no pressure. Joe assessed the situation and within a few hours everything was running perfectly once again. The labour and parts charges were reasonable in comparison to the amount of time and work Joe put in. This is the second time we have used Collins Plumbing, and we are so very pleased and appreciative.

On a Saturday in November 2025 our hot water heater began acting up. The water out of the tap was…read moreapproaching 190 degrees F while it was set at 130. The water was bubbly and steamy. I knew something was wrong but being a weekend I decided to wait it out. Sunday evening I attempted to take a shower and there was no hot water. The heater had kicked. My wife, daughter and I needed hot water so I began calling plumbers first thing Monday morning. Herdman Plumbing had great reviews and were local so I called them. They had a crew at the house within a few hours and were able to remove the old heater and replace it before I even got home from work. My wife said the crew was personable and friendly and they explained everything they did. Not only did they swap out the heater but they also brought it up to code. I like that the heater they installed was not a cheap bottom of the line model but a solid commercial type that is much better quality than what we had. When I inspected the work I couldn't tell they had been there except for the new heater. The area was spotless clean and no packing material or debris was left behind. I'd absolutely use them again and highly recommend Herdman Plumbing to anyone needing their services.

Dakota and Drake came out to upgrade my plumbing under the sinks. They were very professional and…read morelistened to what I wanted done. I appreciate their courtesy and advice. I put my trust in them. Thank you!