Our Dodge Ram 1500 truck blew a tire on I-72. AAA towed our vehicle to Discount Tire. There were…read moremany customers, but we were helped in a decent amount of time. Jacob found a reasonably priced tire for us and it was ready right before closing. As we started to get into the vehicle, Jacob and another tech ran from the store and got our attention. They had noticed that something was wrong when the tire was back on the ground. It was crooked. We received some suggestions for a repair shop as well as cold water. We made arrangements for a Lyft driver and hotel. We returned the next morning and the tow truck driver was able to coordinate with Discount Tire employees to reload our vehicle. Shoutout to Assistant Manager Jacob and the technician who kept us safe and helped locate repair shop options.

Owner's representative replied regarding my last experience with them not honoring my appointment…read moretime. Asked me to complete an attached survey link to provide more information, I clicked the link after I was traveling for 4 days for work and the survey link is inactive. Guess they really don't want more information!!! Typical! Representative sent a new link to try and now that one is "down for Maintenance". See below We are down for maintenance. Sorry for the inconvenience. We'll be back shortly. Powered by