This is the shop you want ask for Julio! The Transmission Shop has professionals with attention to…read moreperfection, quality work at fair prices and updates by text through out the process. Very honest too! I found $15 in the cup holder and thought THEY left it by mistake. They said it was there when they got the car and didn't touch it. I had a catastrophic transmission failure (stuck in 1st gear) and several codes that indicated mechanical failure. I know my way under the hood (rebuilt my first engine at 15 and went on to study engineering), but for automatic transmissions you NEED a shop that has the right people ... this is the place! I called shops from Richardson to Frisco, and most suggested replacement with a rebuilt unit but there was a backlog in replacement units that was 3 months out. Not a problem for The Transmission Shop, they had rebuilt several identical units and their builder was familiar with my model. They rebuilt it, and took several test drives, made minor adjustments till they were confident I would be happy. The repair took a little longer than originally thought, but Julio texted me updates throughout the process and explained what the issue were as they found them. The Transmission Shop is where you want to bring your vehicle. signed: One Very Picky Happy Customer

My van was there for the better or 2 months, with the assurance that it would be done in a week,…read moreevery week. Did a lot of none necessary repairs which were very expensive. When I finally did get it the jack wash thrown it the back with several bins of my business parts were tipped over and there was some kind of oil on my seat. Hate to give anyone a bad review so I just stated the fax.

They were the only transmission repair shop they even tried to help me with an old car that no one…read morehas software for.

Excellent work!! Car feels new again. Replaced transmission filter, differential oil and transfer…read morecase oil, for less than half of the dealerships cost.

​I recently took my vehicle to Elite Performance Automotive, and I have nothing but high marks for…read moretheir operation. It is refreshing to find a shop that values professional standards and respects a client's time. ​Here is why I recommend them: ​Professionalism: The service team is sharp and treats you with respect from the moment you walk in. ​Efficiency: They set a clear timeline for the work and actually met it. No waiting around or wondering about the status. ​Fair Pricing: They are honest about the costs. The pricing was fair and aligns with the quality of service provided. ​If you are looking for a shop that operates with integrity and does exactly what they say they will do, look no further. This team has earned my future business.

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

Blew in from Galveston and need some work done.... The staff was professional and knowledgeable…read more Very nice shop . And the prices are totally reasonable. No goofing around here, they went right to work when I showed up early for my appointment. Really can't say enough here. So many shops these days are trying to charge some kind of rich boy price but I know better.... Conveniently located right off Hwy 5 in McKinney . This place even sells Amsoil . That's all I use in my Harley. Most definitely work in the Honda. I rate this shop highly so you should too.... Stretch

So... the tow truck driver just randomly dropped off our car here. It was supposedly to be left at…read morea completely different mechanic, for an ABS issue. Out of the blue, I get an unknown caller... it was Omar, who called me and asked what the trouble with our car was. Needless to say I was stunned and livid, at the completely irresponsible tow-driver. Omar was SO sweet and saved our day by offering to drive our car to the other mechanic!!! Just WW!! I can't speak to their work here, but I can speak to their ethics. They exist and are worthy of your time and consideration! Omar, I will always think of you and your exceptional kindness toward me, a complete stranger. Thank you

Everyone here is super friendly with quick and attentive service. The value is great. I drive an…read moreextra ten minutes to come here as opposed to the other local spots available. Highly recommend

Emissions testing: came in mid-morning and they got me in right away, no waiting. Took about 15…read moreminutes and I was on my way. Highly recommend.

Good mechanics are everywhere. But finding a honest reliable mechanic is special, I went here to…read moreget my clutch done on my Infiniti and man they did a quick and awesome job!, Julio in the front is also very honest and assuring. i brought another one of my cars there because i thought it was having transmission issues, But julio had a mechanic check it out and turns out it was just a bad battery causing the sensors to act up, i knew right there that they were trustworthy because any mechanic could have just told me it was a transmission issue and then charged me thousands. Great guys, Great work! I highly recommend!

Highly recommend. They quickly got me in to assess an issue with my car. Diagnosed and got…read morestarted on the repair. Kept me updated on the status and delivered the car back quickly. I'll definitely go back!

Scott Carter and his team at Eagle Transmission, West Plano did a fantastic job replacing the…read moretransmission in my 2021 GMC Sierra 1500. The service was great and Scott is very pleasant and professional to work with. I would highly recommend him for your transmission needs. up... Thank again...Darryl Allen

Scott is one of the most unprofessional and argumentative people I have ever met. We came to this…read moreshop trying to get a transmission fixed due to it being damaged from a car wreck. They took 3 months to get anything done and we had to call almost every week to get an update (which was nothing because they had not worked on anything whatsoever other than taking apart the car to diagnose it). We eventually got tired of the wait and decided to get it towed and pay what was needed to get it out of the lot and let Scott know that was the plan. Not only was the car not ready for a tow because the parts were not in the car, but when asked to do so repeatedly he ended up shoving the parts into the car and left it. Worst experience I have ever had from a mechanic I do not recommend wasting your time, energy, and money.

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

I went in for an oil change and asked that they check out why my car was shuddering they went above…read moreand beyond not only fixing my car, but explaining what its issues were.

Fair quote and options were given and Frank was honest and trustworthy…read more More here to reach the 85 characters needed

Took my car in fire fat I was expecting to be $9k in a replacement and left with them telling me…read moreit's my computer instead, recommending several other companies that did the work and $0 for the analysis. How many places these days offer this kind of stellar service, doing the right thing knowing full well I'll definitely be back if my transmission DOES need to be replaced. Smart!

I recently took my brother's 2009 truck into Fifth Gear Automotive for a pretty major assessment…read morebecause multiple things were going wrong. The truck ended up needing significant work, including a new transmission, front-end suspension issues, a steering column, and a variety of other items. What really impressed me, though, was the integrity and honesty of the team at Fifth Gear. Instead of just pushing me to authorize a huge repair bill, they had a genuine conversation with me about whether it made sense to invest that much into such an old vehicle. Their advice wasn't about making a quick buck--it was about what was genuinely best for me and my brother's truck, which he depends on for his work. That level of transparency and character is something you don't always find, and it's exactly why I'll be recommending Fifth Gear Automotive to anyone who asks. Even though we ultimately decided not to proceed with the repairs, they've earned my trust and future business. Kudos to the team for their professionalism and integrity!

The work and service were both rough:…read more Work - the car was pulled out and ready to hand over to me, even without checking all the lights that were still on (engine, brake, etc). I had to go find them again to scan the system to cancel the lights. And they said the "lights were on when they got the car." I told them that's why I reached out and offered business. Wasn't it their job to wrap it up before saying the car is ready? Service - I chose them because they said they offer the service to send the car back to me without me having to show up there. And it was communicated that they could have the car fixed within the day. It was discounted after they got the car, saying they didn't even have the parts ready by the end of the day and that they had to wait one more day. Plus, they told me they could only Uber me to their plant to pick up the car instead of sending it back to me. They should not OVERPROMISE on such supporting services as the customer chose them for the sake of time. It turned out I had to cancel lots of errands, which would have been totally avoidable if they had been upfront and decent from the beginning and throughout the service. I gave them two stars instead of one only because the manager showed a good attitude and admitted that they should have done a better job. Anyway, the experience was NOT pleasant.