My two year old got locked in my sister-in-law's house after he turned the deadbolt on me outside…read more I called every locksmith in the Covington area and only two people responded, solid lock, dropped everything he was doing and rushed to help get my son. He was extremely nice and fast. I will never use another lock service again.

I needed a mortise lock installed on a huge hardwood door. Mike is just the person you need for…read morelock installation and service. 1. Returns calls promptly. 2. Shows up when he says he will 3. Excellent workmanship 4. Fair price Couldn't ask for more. Highest recommendation!!

I don't recommend doing business with this company because of the way Paula, the owner handled my…read moresituation. I reached out to this locksmith company to change our locks for a new home. The service technician came as scheduled and arrived on time but noticed a part was missing from the box that I had purchased from Lowe's. I went ahead and paid the fee plus the service charge with a verbal understanding from Paula l, the owner, that they would return to the home once I brought a new box from Lowe's. Bought the new box the next day and have been getting the run around with someone coming back out to fix the final piece of my request. I feel as though since she collected my service fee via phone payment for the initial visit she doesn't want to honor coming back out. Because the second visit the service charge would be waived and I would only need to pay for the labor which I was okay with. She stopped returning my phone calls and answering her text messages. I would have really appreciated her being honest and communicating a bit better. Integrity and honesty as a business owner goes along way. At this point, her company can't fix anything for me and I'll be sure to share my feedback about this business in hopes that that others will take heed as well.

The picture of their van says they do automotive work, but they don't. A little false advertising?…read more Don't waste your time.

I highly recommend The Lock Clinic!! Fast and excellent service!! Very knowledgeable and…read morecompleted the job in no time! Thank you again The Lock Clinic!

Very professional provided quick and quality work will definitely use him again and recommendread more

Very reliable and helpful. Thorough and responsive. Will use again for any lock needs.read more

Used a few years ago and was satisfied with service plus paid their one reasonable bill…read moreimmediately...less than $100.... by using my credit card. All okay at that point. Then, this March, I noticed they had charged my card for services to someone else....NOT ME....for three amounts totaling about $1,000. Called three or four times and was told they would handle each time. They did not! So, I had to have card company involved. Headaches. Seemed all was handled...,NO. JUST NOTICED THERE WERE THREE MORE CHARGES THIS WAY BY THEM IN FEBRUARY, knowing they had not handled reversing the first three, I called the card company. More headaches! This is the worst experience! How can I get them to credit me back PLUS STOP CHARGING ME RANDOMLY FOR DOING NO SERVICES?

Steve was incredibly quick, fair priced and kind! Would recommend over and over again!read more

Chris was great. Super friendly and knowledgeable- I'd use him again if ever I needed service! /…read moreMichelle

Have always had a good experience with this company. Quick and efficient. I have used them at least…read more; times on different vehicles.

Was quoted 30 minutes. Ended up waiting 1 hour and 30 minutes. And the technician that came out was…read moreextremely rude.