Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

The Very Best has-everything-for-your kitchen store (even…read moreif you haven't thought of that one item!) in MetroWest Massachusetts Willa & her staff are fantastically helpful, knowledgeable, cheerful, courteous & patient! If they don't have it, they will try their best to order it!! Go‼ You will not rue the drive!

As an interior designer myself, I have high attention to detail. Mary and I collaborated on my…read morekitchen renovation and she far exceeded my expectations. If you have a dated kitchen that is more than 20 years old, reach out to Mary and Jim to bring you into the 21st century. With the same layout as my previous kitchen, I was not expecting such an incredible transformation. I have so much storage that I can't even fill all the cabinets! The quality and craftsmanship of Wayside Kitchens is unmatched by any other kitchen and bath supplier in the metro west area.

Rich and Concord Kitchen and Design saved my renovation when the original custom cabinet shop…read moreessentially stole our down payment kept lying about when our cabinets would be finished. Rich to the rescue! It was a smooth and reliable process with beautiful cabinets in the end. Use this shop.

From the owner: Professionals & homeowners rely on our talented staff for incomparable kitchen and bath designs…read morethat are practical, yet masterful. Our imaginative plans will distinguish your home and complement your unique lifestyle. Visit our 4,500 square-foot showroom in Acton, MA with more than 20 kitchen and bath vignettes to help you visualize the possibilities. Cabinets lines include; Merillat, Schrock, Decor, Mouser, Mantra, Kith Kitchens, Wolf Artisan Cabinetry, and Wolf Classic Cabinetry Countertops lines include; Cambria, Silestone, Viatera, Pental, Caesarstone, Hanstone, Cosmos Cabinet Hardware lines include; Amerock, Top Knobs, Berenston We work with you to understand the parameters of every job and will suggest products to fit your needs and budget. We will take field measurements for cabinetry, determine the floorplan that best suits your space and style and create design plans and options. We also assist in selecting cabinets, countertops, hardware, and accessories. Our team will time your orders to meet construction deadlines and schedule the installation of your cabinets with critical attention to detail.

Custom Bath of Nashua did an outstanding job with our two upstairs bathrooms. Both needed total…read moreremodeling which included replacing a bathtub to a shower in one and tearing down walls and complete renovation of the other. I was totally impressed from the minute they came to our house to talk about the project. The owner, John Gallagher, came to our house with numerous suitcases full of samples. Every other company I called asked us to come to their showroom, we could select what we wanted, and then they would come out to the house to give an estimate. John brought the showroom to our house!!! We were able to make selections, go upstairs to the bathrooms and actually see what it looked like in that bathroom. Then, while we were discussing other options and issues, he sent the selections we made to a team that was able to render what we wanted so we could see it in the dimensions of our bathrooms. This totally blew me away as we could get real-time feedback and see what our bathrooms would look like. This totally sold us on hiring Custom Bath of Nashua. Then, to have the actual renovation done by totally professional craftsmen was above and beyond expectations. Outstanding craftsmanship by each team on the project and very courteous and clean. If I could give more than 5 stars, I would. I would certainly hire them again and highly recommend them to anyone. It is very clear that John Gallagher and his employees are proud of what they do and aspire to excellence in all they do. This is the quality of work we should all expect but is far too often not provided by many.

Price of everything they install is over inflated. They will charge for high end products and…read moresubstitute with cheaper brands from Amazon. No paperwork is left behind to verify that you are getting what you paid for. No forms with warranties provided, just verbal promises. Tile cuts were made in the bedroom resulting in fine dust particles throughout heating system. Carpeting and window blind replacement, as well as professional vent vacuuming all have added to the over priced cost of this project, not to mention the doctor bills from pulmonary doctors and breathing treatments.

We hired this company to remodel our shower in our master bathroom. They were recommended to me by…read moremy neighbor who also used them and was happy with their work. Not only did they do a wonderful job, they were great to work with. Jon is very honest and fair in his pricing and Mark who did the tiling in the shower was incredible-he did a fantastic job. We are very happy with the results. I would definitely use them in the future for other projects.

I would recommend this company to anyone looking for a contractor. Technically, I did not actually…read morehave them work on a project for me (I thought I needed to replace my basement stairs), but the owner took the time to review photos I sent him and stated it was too small of a project for him to do it. He explained exactly what needed to be done to resolve the problem and that it is an easy fix. I greatly appreciate his honesty and the fact that he didn't try to scam me out of my money by charging me for work I could easily do myself. If I ever need anything done in the future, I would surely contact this company first!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

I'm writing this review in response to work I had done several years ago. This was, by far, the…read moreworst experience I've ever had with a contractor. I had a sunroom redone -- new floor, new support posts, ceiling, lighting, etc. During the entire process, Bob was extremely unpleasant, to put it mildly. That would be fine, if the work was done well. It most certainly was not. The floor was a complete disaster. A wide plank floor with gaps up to 1/8" in between planks. A sanding and stain job that looked like it was done by someone who's never installed a floor before. Sanding circles all over the floor and bubbles in the poly virtually everywhere. The ceiling planks weren't installed properly and separated and cracked just days after install. The drywall repair was done horribly, the mud wasn't sanded properly and they painted over everything before it dried. To top it all off, they initially put in the wrong supports under the sunroom, only to replace them with the "proper" ones that they decided to cut too short, causing the entire room to separate from the house by about 1/4". For you own sake, if you're reading this review please stay away from these clowns.

Bob was respectful and polite, gave his professional advice on what we're my options and how to cut…read moredown on cost for replacing our windows. We didn't even end up replacing all of them giving our time expectations to remain in the dwelling. The subcontractor who came was young but friendly and was able to replace the windows in a short period of time. Most importantly he cleaned up whatever debris remained. 8 weeks later no issues and the windows look great.

Diane is a true professional when it comes to kitchen and bath design. I have watched her grow…read morethis business into a very successful operation. You could not be in better hands when trusting your home design to their excellent staff. They have everything you need to make great decisions in designing your new kitchen or bath.

From the owner: We specialize in kitchen interior design and bath interior design. We believe in designing kitchens…read moreand baths with your family top of mind.