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    A Tree Service

    5.0 (2 reviews)

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    Kelley Tree Service

    Kelley Tree Service

    (54 reviews)

    Kelley's crew did a great job. They were professional, competent, knowledgeable, and friendly, and…read morethey cleaned up after the work was completed. I would have given them 5 stars, but one thing disturbs me. Their estimate included a $0 item for "Parking Permit Fees TBD by your city requirements." The final bill listed this item as $250, which was over 25% of the total bill. When I called to ask why they didn't include that number on the estimate, since surely they had previously done work in my city and knew about the cost of the necessary parking permit fees, the customer service representative was very argumentative, but admitted that they knew in advance that the fees would be $250 at a minimum. It seems deceptive to leave this known minimum cost off the written estimate. I was dismayed by the combative response to my questioning of this approach, and to my suggestion that customers would be better served by including this information in the written estimate. I was further disappointed that the owner did not reach out to me following that unpleasant phone conversation. Addendum: I left a voice message for Ryan after his written Yelp response to my above post, and he quickly called me back. I was impressed that Ryan spent a fair bit of time with me on the phone on a Sunday to further explain and apologize for the situation, and he offered that they would be rethinking their approach to the parking permit fee issue on their written estimates in the immediate future, which I think is a positive outcome.

    Poor service. Would not use again especially in winter months. Iron tree is a great company.read more

    A Tree Service - treeservices - Updated May 2026

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