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    A Vacation World Rv Center

    3.0 (2 reviews)

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    Desert Coach RV

    Desert Coach RV

    3.5
    (22 reviews)

    Best place on planet earth to purchase your RV. We drove from Phoenix to get ours. Bowing deeply in…read moreWade's general direction (you will too). What a great experience!

    Love the 2019 Outdoor RV I purchased. Paid 35k cash on the barrel. I believe it's an awesome…read morelittle travel trailer. However, we took it out the week after purchasing it and found a few little glitches, I think that is to be expected. Outside molding on the slide out kept falling out of place and hanging. The dvd player wasnt properly wired to the tv properly. Bedroom screen needed to be resplined. Missing kitchen and bathroom sink plugs. Missing sewer cap. And after going down the road about 45 minutes later we stopped to check our load. Went inside and the refrigerator door had swung open and all the food and drinks were spread across the trailer... we cleaned it up and saw where the fridge door hinge spacer had broken and found it among the mess we cleaned up. Because we couldnt keep the door shut, we squeezed cushions and blankets between the fridge and slide out wall to hold the door shut for the rest of the ride to our camp spot..because of the broken hinge, it was difficult and a hassle to keep the door on the fridge shut. Well, that was our first time out, and we took note off all the little glitches and when we got home we called Desert Coach and they said it could take up to a week to make the repairs because they would have to wait for parts but said we could bring it in and park it and they would get to it and have it all finished in a week, so we did... meanwhile we planned another trip 3 1/2 weeks out... well, I checked after 10 business days of not hearing anything from them and they appologised by saying they hadn't had time to look at it. Then 3 weeks total had passed and no word from them again, i called and it was the same story...after hearing that I was frustrated, but still I was very polite... so I told my hubby what they had told me... he wasnt a happy camper. My husband is very knowledgeable about how to fix things and is very handy... he knew how to fix all of the issues and thought he could of had the repairs done in an hour or two...so I unleashed him onto Desert Coach...after he spoke to them, he was told another story. He was told the trailer was ready for pick up, but that they were closing and could he wait till morning to get it...he agreed We get it home, start prepping it to take put that weekend, the fridge door worked but neither of us inspected it and really it was our biggest concern. We trusted that the repairs were made. So, We didnt slide the slide out out to check it, the screen appears fixed and we didnt test the tv. As for the drain plugs, and sewer cap, we were told they were on order... so we made a trip to walmart and bought those.. Well, we head out on our weekend trip to Mesquite, get there and again. The fringe door is swung open, the screen came undone, worse than before and we slide the slide out out and notice the crude repair.... 12 screws all up and down the rubber seal and into the side of the trailer. As for the fridge hinge, again I found the pieces that broke while cleaning up the mess...the pieces weren't like the original... but instead it was 5 very small ( 1/2 inch or smaller) O rings they had stacked to make a spacer...each were broke and on the floor...who uses orings as a spacer for a hinge??? And again tv/dvd was still not working. So in 3 weeks they manage to screw down a weather seal, and stack o rings on a hinge and I dont know what they did to the screen. After that trip back to Desert Coach for 2 weeks, they again fixed the hinge on the fridge... how? With 3 shiny silver metal washers stacked again on the hinge pin... my fridge is black with black hinges... the washers are large and stick out and are very noticeable... we were told to take a sharpie marker to them , the service man couldnt find his sharpie just then. We pointed out the screws in the molding...that it was terrible, he looked at it and said he could make it match by putting g more screws in the remainder of the molding... absolutely not...However the tv/dvd they did fix. I called the service manager out on the crappy repairs... he blamed it on some young person that they had to let go because of his terrible repair work and complaints...he guaranteed better service in the future Got the trailer home, and found a big gouge in the table top edge... right across from the fridge. It was not there before the repair, I've washed that table down so many times I would have noticed...now my cleaning cloth catches on it everytime... but Desert Coach says they didnt do it, that it was there when I brought it in. Not true. Not happy with the service or repairs... be weary people.

    Indy RV Sales

    Indy RV Sales

    3.1
    (21 reviews)

    Indy RV, and Malin in particular, saved our butts recently! Our Dometic heater had been broken for…read moreweeks; we live in our camper full-time, so no heat was a big problem for us. We'd had three different shops take a look at it, and all three misdiagnosed the issue even after we told them we thought it was a bad igniter. I called Indy RV the Monday before Thanksgiving, and Malin told me to bring it by that afternoon and he'd have their service team take a look as soon as they could. When I got there, he took exhaustive notes on everything I told him so the service team would have all the information needed. He didn't try to lecture me on how it probably wasn't the thing I said it was, like everywhere else; he just asked questions and wrote down everything I said. It did indeed turn out to be an igniter issue, and since Dometic would have taken a week or more to ship the replacement part under warranty, Malin coordinated with their parts distributor to have them provide a new igniter with their next delivery, two days later. They were able to squeeze us in for a replacement on Wednesday afternoon, the day before Thanksgiving, and our heater is finally fixed Malin was communicative, understanding, and speedy. He was a joy to work with, and did everything he could to fix our issue as quickly as possible. Thank you to Malin and Indy RV!

    The salesman and repair person at Indy were helpful, honest, and responsive. We love our trailer…read moreand would buy from Indy again.

    A Vacation World Rv Center - rv_dealers - Updated July 2026

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