The driving instructor Donna is the most unpleasant, short tempered teacher I've ever had and that's saying something. I'll share the review I left on google here, because it pretty well covers everything. Do not use this service, and if you are considering doing so, please read my whole review. Donna has a disregard for human life that not even General Westmoreland could comprehend. Here is what I wrote:
If you want the short version, here:
Unprofessional, dangerous, screaming, incorrect instructions and incredibly stressful environment to the point of being unsafe.
Long Version:
One of the first places Donna had me drive was through an active school zone, with kids walking through the parking lot, playing sports and presumably having gym or recess. I told her it was a bad idea but she yelled at me until I just gave in an accepted this obviously bad and dangerous idea.
Making this worse, Donna's car is unnecessarily high off the ground, giving new drivers reduced visibility. Driving around children, this is exceedingly dangerous. The fact that was Donna's idea for a first location to head to is incredibly startling. Her practice should be closed down as a danger to the public for this alone, but wait, there's more!
Her instructions are blatantly wrong and dangerous. She told me to blast through a yield sign, not only did she tell me to, she screamed at me to do so. I was doing the correct thing and stopping and looking before I turned, because I hadn't been able to get a clear look at if anyone was coming. When I tried to tell her this, she dismissed me entirely and screamed at me that I should have read the driver's manual. So she lied to me, made me think I was doing it wrong, until I got home, talked to my dad, and he told me I did the correct thing. So her instructions are actively a danger to the public, and are incorrect. She somehow has less knowledge on the rules of the road than I do, and I AM THE STUDENT. Again, her practice needs to be shut down.
One of the main rules of being a passanger is to not yell at the driver. Ever. Unless you want the car to stop immediately, you don't yell. My instinct especially as a new driver is if my passanger yells, I slam on the breaks. Donna doesn't seem to get this, nor does she even seem smart enough to realize she's yelling. You DO NOT yell. Especially as an instructor. How I, an inexperienced driver, knows this to be a rule even with an experienced driver, but somehow Donna doesn't is astounding to me. It made the environment far more stressful than it had to be. Not only does she yell once, if you make a mistake, she will yell continuously, non stop, and very loud, until the mistake is fixed. Make a turn wrong? Prepare to be screamed at for the entire turn. A driving instructor, a real one, one who has any level of professionalism, is calm even in stressful situations and does not yell.
She nearly made me have a panic attack in the middle of an intersection and somebody could have gotten hurt, if it weren't for my ability to keep my cool, finish the turn, and ignore her yelling. I learned in spite of her, not because of her. I genuinely would have been better off on my own, and that's really saying something.
I would ask questions, and she would refuse to answer. My entire ride, of all the many questions I asked, I got an answer for one of them, and only after I asked it 4 times. No I'm not joking. She will either say "use your thinking skills" (which means nothing, it's just word soup) or "use a thought process" (which is even more word soup) or just dismiss it and say I should've read the driver's manual (I did. Clarifying questions to jog my memory don't mean I didn't read the manual.) So I ask, what is the point of a teacher who not only doesn't teach, but actively refuses to and demeans you for asking? Nothing, there is no point, again, I would have done better on my own.
In conclusion, this practice should be closed down, it is a danger to the public, and I will do everything in my power to make sure as many people know as possible.
That is the end of my google review. But I have less of a character limit here so I'll just say that if anyone knows anywhere else I can leave this service a bad review, please let me know. I consider it an obligation and also a public service. I know I seem like I'm being harsh, but it's 100% deserved. Something I didn't touch on, I was previously nervous and hesitant about driving, but it wasn't such a bad anxiety and once I got onto the road, I felt like I could really start learning and not be so bad. Now I'm even more anxious than before.
It is also worth mentioning that she is a flake, and kept promising to call us to schedule a time, but would then not call for several days.
I learned a few things, but only things that I taught myself in the heat of the moment, which if I was less good at handling myself, could have been a disaster. read more