Very friendly and helpful people. Got my lock open in 2 seconds flat, for a very reasonable price…read more Highly recommended!

Randy 's Lock and Key. Randy and Joyce came quickly and was able to get my lock to work. I…read moreappreciate them very much. Most places don't come out this time of night. They were nice and friendly.

Brian's Lock & Key in Blacksburg was purchased by another company (I believe Security Lock and Key…read morein Roanoke). They dispatched someone out from Roanoke area. I had them come out to open a broken privacy lock. They quoted $90-$100 on the phone. I thought that was quite high, but whatever. The locksmith was very professional and courteous. He offered to replace the door handle. I asked how much it would cost. He said $30. Then he said you're paying for an hour of labor either way. I said if that's the case, and it won't cost anything extra, yeah he can install it. It took him about 15 minutes. However, the bill came to $200! After explaining what dispatch told me, he reduced it to $160. The day before I had a laundry washing machine removed and a new one installed for less than that. I could have bought a whole new door and handle for that! So, in short, professional and efficient service. However, ridiculous pricing and inaccurate quotes on the phone. I won't be using them again, the value just isn't there for small residential jobs.

This was my second time working with Brian's Lock and Key and I received great service both times…read more This situation was made especially challenging by the fact that I was working with them while abroad and dealing with another house emergency at the same time. Eric was able to dispatch a team same day and Derwin provided extremely prompt and professional service, and took care to explain to me what he was doing when he was doing it (despite a 9 hr time difference). I will continue to use Brian's Lock and Key for all of my locksmith needs. Thank you guys!

My husband and I were locked out of our house. We called Virginia Shoe and Lock and they were here…read morein a few minutes. The man was so nice, well mannered, clean cut and we were so happy with his abilities to open our front door. We were in the house in 10 minutes of his arrival. Thank you so much!

This business is first class when it comes to quality service for both lock and shoe repair. I…read morehave had the owners visit my home to take care of various lock issues and key issues. I believe you will agree it is hard to find this kind of service at very reasonable prices. Don't hesitate to give them a call.

Had new car keys made & programmed 12/5/2025. GREAT CUSTOMER SERVICE!! And they were much lower…read morepriced than my dealer. I was in and out in no time. I'll definitely be going back for any key or lock needs. Thanks B & D Lock!!

We get a lot of keys made for his cars and they do a quick and great job. Prices are fair and they…read morestaff js very helpful. Also had a key made for my car and it was much cheaper than the dealer. Ample parking with disabled spots out front. You have to drive uphill to get up to the entrance

I needed several locks rekeyed for a commercial building. He showed up when he was supposed to and…read morecompleted the job without needing any oversight. He was also able to answer the questions I had and had knowledge about what he was doing. This may sound like the basics but around Beckley it's difficult to find professionals who are true professionals.

Shannon was beyond helpful. He was able to assess over the phone and via text message photos…read morewhether or not he could help. Once he determined he could solve the problem, he was able to make plans to meet me promptly. It was a last minute ask, as we needed some documents inside the firebox for a DMV appointment. I'm happy to say that Shannon got the box open in 30 seconds and we were able to retrieve the documents in time for the appointment. Shannon also directed me to a website to buy replacement keys for the security box. He was super helpful and responsive. I would highly recommend his services.

I was looking for someone to program a new keyfob and they weren't able to do that kind of vehicle…read more I heard similar advice from multiple locksmiths.

They were willing to help us out in a remote area over an hour from their office. Very professional…read moreand we couldn't have asked for more. Grateful they were willing to help us after other local companies didn't answer or were unwilling to respond. Thank you

Interior old door locked, and the locksmith was there is very few minutes. Easy to deal with and…read morevery kind. Would recommend!

Fantastic service on a key copy others had trouble with. Only $2.50 a key! Add some more thoughts…read morefor 85 characters.

Everything went well! He was pleasant, knowledgable and thorough. My door is smooth and the lock…read moreis very easy to use. He also took the time to make extra keys.

Matt Childress with Blue Ridge lock and key was recommended…read moreto me by multiple people. I contacted many Lock smiths & dealers and kept coming back to Matt. Glad I did! He came out and made a key and Fob for my car quickly and reasonable. He is a super nice Christian guy I highly recommend!