My friend recommended this boutique to me and I had a great experience. I found my perfect dress…read more Allure is a beautiful, clean, and elegant shop with great mirrors. After the wedding, they helped me get my dress cleaned and preserved.

The store didn't notify us that the custom ordered dress had arrived (found out when we called…read morewondering about the delay). Mistakes happen, so we forgave the oversight and ordered a veil. We were sold the wrong length (cathedral, presented as being the longest type that exists, which is inaccurate) and once again, they didn't call us when it arrived. After we tracked it down and picked it up, we realized the color was not the one we had ordered. With little time before the wedding--and now zero trust in Allure Bridal Boutique and its ability to deliver on its promises--we drove to Orlando and got exactly what we wanted from a knowledgeable and professional store (The Bridal Finery, which we highly recommend). We went back to Allure to request a refund, which they refused as ALL sales are final--even when they mess up. Other than an offer to overnight the right color, no attempt at resolving the issue was made and no apologies (because they blame the manufacturer). Despite the owners' inability to accept responsibility and unwillingness to issue a refund, we left the veil in the store; it is completely useless to us but hopefully a reminder to the owner of their incompetence and to be better for their customers. Please save yourself some headaches and shop somewhere else.

As a plus-size bride, I was terrified to try on wedding dresses because I thought it would end with…read moreme feeling bad about myself and crying in my car. Sara B totally rocked my appointment and had me feeling like a beautiful queen in the wedding dresses we picked out. I pulled a bunch, then she picked some more based on the ones I chose. I ended up loving dresses I didn't think I loved on the hanger and hated some dresses on my body even though they were gorgeous on the hanger. I was pleasantly surprised to learn that David's Bridal has revamped its sizing so that it runs more true to your street size. I am usually a size 18/20 and so were all of the dresses that fit me like a glove. Back in 2012 when I got my prom dress from DB, I had to size up 4 sizes to find a dress that fit me, which took a hit to my self-esteem. Sara was accommodating, so friendly, and super fun to work with. Seriously, we had the best time. She suggested the best accessories to really make the dresses I love really pop that much more (different veils, belts, etc.). She then helped my sisters try on some bridesmaid dresses even though we had originally only planned for the bridal appointment. Sara had so many great tips and suggestions, especially since she had tried on many of the same dresses so she knew what would look best on my body type. I can't say enough good things. I really enjoyed my bridal appointment here and am so glad that we finally have a store here in GNV so I don't have to drive elsewhere to search for dresses. We will 100% be back!!

My daughter is getting married next month and David's bridal has managed to make her cry because of…read moretheir mistakes. I'm hoping they fix it and make her wedding day what she has always imagined

Getting married is one of the happiest times of your life but shopping for a wedding gown can prove…read moreto be stressful. I knew what type of gown I wanted and began looking. I lived in Gainesville, FL at the time and began looking for my dress but to no avail. I visited: Gainesville, Jacksonville, and Tallahassee, but I could not find any dresses that were close to what I was looking for. Finally, a sales consultant informed me that my taste was a couple years ahead of the local trends and that I'd have to go to a major metropolitan area and pay an arm and a leg if I wanted to find what I was looking for. Frustrated and quite frankly, pretty bummed out, I thankfully remembered Jacquelyn Brooks Designs. I contacted her, sent photos and asked if she could design something similar for me. The dress was absolutely perfect, greatly exceeded my expectations and fit within my budget. Jacquelyn really saved the day and I really am thankful that she could work with me on such a special occasion. I have recommended her to many brides in the area and would recommend her to you, as well!

Came here on the recommendation of the guy working at Banana Republic to get some mens' shirt…read morealtered. The owner/designer has major attitude bordering on disdain for us even though we look like young decent professionals. Maybe because we are not her targeted clientele, which seems to be sorority girls and upper society ladies from Haile Plantation Country Club. Price was decent - altering a dress shirt costs $25 each and turnover seems to be about 1 week. But we won't be coming back after picking up the shirts, even if her skills are excellent. I will take my business somewhere else where I am not treated with disdain.

Fantastic experience! Gretchen and Alicia are very kind and personable. They had took my vision and…read morealready had several dresses pulled when I arrived all within price range. Gretchen's communication and punctuality is top knotch. She made sure my alteration process went seamless, as well. I felt treated as family. I would recommend this shop to anyone who is getting married or needs gently used gowns for any event!

The owner Gretchen is unprofessional and ruined my wedding dress shopping experience. I'm…read moredisappointed In the lack of follow up and that she just didn't order my dress until 2 months after it was suppose to be delivered. She doesn't care about how her clients are treated, and would rather make them wait and stress. I had to buy another dress and now I'm having to resell this one. Awful experience I do not recommend anyone ever endure this place. I ordered in May. Just now getting it at the end of December. Still don't physically have it. When I finally contacted her, she had no clue where my dress was. Which means she never ordered it and had to try to get it rush delivered. If she could have delivered it in time, I wouldn't be so upset. But she just doesn't care. Do yourself a favor and go where you feel valued and appreciated especially for a big occasion like your wedding.

DISASTER AVERTED!!! For the Superbowl I decided to wear my velvet harem pants because if I am going…read moreto be stuck watching football, at least I can be comfortable and look glamourous! Unfortunately, as soon as we arrived at the party my young daughter whispered to me, "Mama!!! Your....your pants have a hole!" I blanched and went to the bathroom to see what she was warning me about. Sure enough the entire BACKSIDE had split down the middle! EMBARASSMENT CITY! Not only did I have to borrow a pair of pants for the rest of the party, my favorite vacation pants were now ruined. I was ecstatic to see Heidee's Formals did alternations *and* repairs. Perhaps she could SAVE my pants! I had a delightful meeting with Heidee (her personality is so sunny and inviting) and she said she could help me. In less than an hour my velvet harem pants had been repaired and without any sign they had ever been ripped in the first place! She is a DREAM! I cannot recommend Heidee's Formals enough if you need any repair or alternation job! Now I can go back to looking glamourous and it's all thanks to Heidee!

What a unique and vibrant business! This bridal boutique and formal attire alterations and…read morecreations is known for their Filipino hospitality and one of a kind barong and vest combos. I'm Filipino and I've never heard or seen anything like it. The service is great and speedy, of course it is by appointment only.

I love supporting a local business and my dress was gorgeous. However, their customer service left…read moremuch to be desired. They are great until you buy your dress, and then they are nearly impossible to get ahold of. I had to call repeatedly to find out that my dress was ready and then I never heard how much alterations would cost until I got there to pick up my dress and they only accept cash for alterations. On the topic of alterations, I would STRONGLY advise against using their tailor. They will not give you a quote ahead of time, and my alterations ended up costing $550+ and she BUTCHERED my dress (they left a raw hem on my lace dress, the inside stitching was a mess, the dress still didn't fit). This was one week before my wedding. I left in tears and had to find another tailor in town to fix my dress just days ahead of my wedding. After all of this, they did not give me a discount or anything to make up for it. I would only suggest buying here if you fall in love with a gown and have a LOT of lead time before your wedding and plenty of patience.

Don't get your dress here. The service is terrible and the alterations are awful and expensive.read more

Prompt professional service. 3 jeans hemmed. Fair pricing. Will return soon with another job.read more

Lili rushed my clothing through even though the pieces were part of my professional wardrobe. The…read morework itself was acceptable but wasn't according to what I had requested.

Ms.Shawna was very professional and attentive to what my daughter wanted and needed. My daughter…read moresaid yes to her dress. So, glad I found her!

I booked and paid for a consultation with Lady Strut Gowns (Shawna Grant) in March for my…read moredaughter's prom dress. My daughter originally wanted a the look could be done or at least closely achieved. That is what I paid for. My daughter selected a dress (which was under budget), leaving room for customization. The owner also made it clear that she does not sell the same dress to multiple students, which built additional trust in her process. From there, everything became inconsistent. What was said in person did not match what was communicated through text. At one point, I was told via text that achieving the look would require a redesign of the gown and that due to the structure of the dress, it would not look exactly like the reference photo. I understood that. However, in person, I was repeatedly told that the look could be done and that we could get very close to it. At no point during the consultation was it clearly communicated that the dress could not be achieved in a comparable way. That difference in communication is what led me to move forward and continue investing additional money into the process and things she said was needed. After paying invoices for materials and services, no real progress was made on the original design. When I didn't like the appliqués she suggested, I was told to go find my own--which I did and purchased myself. Then after my daughter selected a second look (which she again confirmed she could do), I was sent another invoice and paid again--even though nothing had been completed from the first design. All of this started in March. Fast forward to the week of prom. Sunday, I was told materials were delayed and that she would reach out once everything came in. Monday passed with no communication. I reached out Tuesday and was told, "I thought you were coming up here," even though no time or clear purpose was ever given. At that point, I asked her to complete the dress and send a picture before finalizing instead of going back and forth. Late that night, almost 1 AM, she sent a picture of the dress. The dress looked nothing like what was discussed. I addressed it immediately and respectfully. Instead of working toward a solution, she became defensive and told me if I was unsure of her work, I could come pick up the dress and let someone else do it--two days before prom. I made it clear I was not unsure of her work, but what she sent was not even close to the design we agreed on. We were then told to come up there. My daughter left work early and still did not get to properly try on the dress. When I saw it in person, it still looked nothing like the reference photos. She then claimed that I told her I no longer wanted the original look, which is not true. The only adjustment I requested was lowering part of the design to accommodate my daughter's hairstyle. At that point, she said she could fix it--but would need to be compensated again for her time. Keep in mind, she had already been paid since March and had not completed the work as agreed. Another payment was made, and I was told the dress would be ready by 5 PM. Then it became 7 PM. Around 7:30 PM, I received a call saying the material wasn't working and the material she requested now need to be removed to get the look. At this point, the design looked nothing like what was discussed. It looked rushed and completely off from the vision that was presented and agreed upon. Another major issue throughout this process was the lack of accountability. At one point, I was told that I "picked the tulle," which is not accurate. In our text messages, I was only asked to choose a color that was closest to the dress--not the type of material. There was never a conversation where I selected or approved the actual material needed to achieve the design. I do not design dresses. I do not sew professionally. That is her field of expertise. When a client provides inspiration photos and trusts a business owner to execute a look, it is the responsibility of that professional to determine what materials are required--not shift that responsibility onto the client after the fact. I asked her to remove the material and simply add the appliqués throughout the dress. I also requested a refund for the materials and services that were no longer being used. That is when the situation became completely unprofessional. She began yelling on the phone, hung up on me, and sent nasty voice messages stating she did not like how I was barking out orders. She then said she would only partially refund me and that someone else shostating she did not like how I was barking out orders. She then said she would only partially refund me and that someone else should pick up the dress. When my ddaughter went to pick it up, they were made to wait outside for 15-20 minutes, despite her stating previously that no dress leaves without a fitting. She then came outside recording-with scissors in her hand.

DO NOT EVER COME HERE!!! Dropped an extremely expensive…read moredress off here for my brothers wedding, and when I came back to get it the day she said it would be ready, no one was there. I have gone to the store 4 times, called a dozen times every day, I left a note in the door begging for my dress back, and no answer and no sign of anyone. I can see my dress sitting in the back of the store. It has been almost two weeks and my brothers wedding is in just a few days. I HAVE NOT HEARD A SINGLE THING FROM THIS WOMAN AND I DO NOT HAVE MY DRESS. I am so beyond livid. I would give this -10000 stars if I could.

Dropped off pants for a hem. Said they would be ready at 2pm. The owner just closed shop when I…read moregot back. Called next day for their hours. Said they close at 2pm. Arrived at 1:30 to find them closed. At least 6 people came to the shop when I was there to find them closed. Lights on, open sign illuminated...door locked. Don't waste your time going to this clothes repair shop. Rude and undependable.