While they are a friendly bunch.... They spend too much time trying to sell you MORE than what you…read morecame in for. I recently went for an oil change. On check in, I told the gentleman I am Only here for an oil change. Two cars in front of me left- they got tired of waiting! ... that put me next in line (20 minute wait from that point) I had already waited 15 minutes. I am now in the bay and they are doing my oil change but want to sell me this, that and every other service they offer. And THAT my friends is why you wait so long and it is not a quick oil change. My advice to you is to have people make an appointment for all those extra services that "only take 20 minutes"... if I add on 3 services that "only take 20 minutes" I've just added on an hour and have tied up a bay for someone that "just wants an oil change".

The fellas and ladies that work at this valvoline are amazing. I have been coming here for my oil…read morechanges and other services for about 2 years now and I have yet to be disappointed. I think they provide amazing value for the price and work that they do, they are so friendly, kind, and honest, and they always answer my questions. I highly recommend this place and it is all thanks to the people that work there, I genuinely appreciate all of them!

Looking to buy a set of tires and this site is no help. I need 85 characters to post, I like…read morechicken wings

Walked in at 5pm on a Tuesday (Online hours state they close at 7p). Reluctant to get in right away…read morefor an oil change without needing to make an appointment at a later time. Sales clerk Brittney was incredibly friendly! Entire oil change process (including registering my new car/ checkout) took less that 40 minutes. Very pleased with the service provided on this date.

Came back (after 3 or 4 yrs ago) for oil change service. I brought my own fully synthetic oil and…read moreoil filter.. just need their service for oil change ($30 plus tax). After completing oil change service and went home ...noticed my car was smoking and a heavy smell of burnt oil... i let my car run for 30 mins and was still smoking!!! i thought it was only a small drip of burning oil but found out that oil spilled around the engine! I brought it back to have them clean the oil around - the engine and drip tray (i initially thought it was from the drip tray only) but they noticed the oil-engine cover was not secured or closed properly after the service - so oil spilled out aound the engine. The issue I have is the driving back and forth (my time and gas) and the mess of oil i have on my garage... since they did not close the oil lid / cover properly. They cleaned the oil spill around the engine and have me drive around to burn excess oil ... but it was a waste of my gas and my time due to their negligence to insure everything is back after oil change service. By the way- no reminder -sticker for next scheduled oil change was provided too. I think they need to follow a checklist (standard steps) - to have customers gain confidence of their services. I have to find another place for cheaper and better oil change service/s around North Canton OH area. I hope the owner implements a better system-check/process.

From the owner: Locally owned and operated quick oil change and preventative maintenance automotive services.read more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

Jason the Manager was very helpful with my son's sad car which I paid for. My son's friend did some…read morecrazy creative work on his car. He bypassed the back brakes and front the brakes were barely functioning. Jason had his people put it back to factory spec. Dad......

I needed an oil change while in Ohio for a family event and two other places said they could not…read moreaccommodate me. Not only did these guys take care of me, but they went above and beyond. Thank you

We had our family SUV there for over a month, received a huge bill and still had to take it…read moredirectly to another mechanic anyways. It was a coolant leak that spiraled and turned into a lot of hours in labor charge$$, guessing on radiator, thermostat? maybe, hoses, heater core, parts and symptoms over 3 weeks in dead of Winter. In the end was told to "get a head gasket replacement", but why was that not checked first when told that SUV was overheating? A compression leak down test or a coolant combustion gas test should have been the first thing done, then go from there. We just got a large bill and a larger one now looming... We are local, and like to give locals good reviews, but this was a most painful experience, and we had to rent cars for a month just to get by. He had somebody quit in the middle of all this, so I get that, but the communication there was very lacking, as we would go 4-5 days with no updates to the progress, kept us wondering every day if we should extend the rental car agreement, a day,a week, two, who knows? There is nobody working the front desk to call, so you are calling Nick directly and he's the one working on cars, so we weren't sure if he was getting messages. Every excuse was that he was always working on somebody else's car instead of ours. Engine was missing some parts by week 4, I had to go buy to replace after getting it back. He did refund me though. Interior of car was received as filthy and took over an hour to clean. I think that the A/C refrigerant was also lost in the radiator swap, I'll find out in the Summer. Bush's, McBrides, and Randy's were booked out 2 weeks when it overheated, or I would have gone there, so took a chance here and would not recommend.

Nick came in on Super Bowl Sunday to replace my radiator last minute! Life savor. Always affordable…read moreand always quality service that does not break the bank. Thanks again for keeping us on the road!!!

Very unprofessional, very loud inside the shop, coworkers yelling at each other, slapping each…read moreother everybody running around, not paying attention not sure what service I actually got because they didn't confirm anything with me. The manager brought the dipstick to my window about 6 feet away and walked away. didn't say two words I'd stay away from this place I'd go to a different location.

I usually don't have any problems with Valvoline but due to a busy schedule had to stop by a new…read morelocation than normal. As soon as I pulled in I parked and turned my car off, the attendant told me to turn my car back on so they could inspect it, and I said no thank you I was just here a month ago, I know all my lights work and filters are good I just want an oil change. He said okay and walked away and they got to work. 5 minutes later he comes back and says you should get a transmission flush, I say no. He says I need a radiator flush, I say no, he says I should get a fuel injector cleaning service, I say I already had that done 50,000 miles ago and it didn't work, so I'm good. Despite me being up front and telling them I don't want any additional services and telling them I was just there a month ago, they insisted on selling me more services. I understand it's their job, but if I politely tell you no twice, please take that as a hint.

Must have visited on a bad day for them. One guy was disgusted that I wanted my tires rotated with…read moremy oil change. Made sure I knew that it would cost $25. Another worker did not like the way I pulled my truck onto the lift. He made a comment that I could not hear when I was leaving... but I don't think it was "thanks for your business and have a nice day. I have been going there for more than two years. Not sure if I will be back. The only person who was nice was the young man that took the payment for services.

My family has taken their cars there for years for oil change and they have been great. Highly…read morerecommended and professional.

SCAM Scheduled me…read morewrong. Had to wait in an uncomfortable waiting room with Catholic TV blaring. Finally got a ride, but then they never called to update me on delays. Kept having to call in, finally got through, was told he'd call me right back... never did. Eventually had to show up in person. The big issue was I had them check out what was making a scrunching noise once in a while. They said it was the control arm bushings. Quoted me $3,233.14 to install new assemblies on both sides.I looked it up and everyone was saying it should cost between $700-$1400 for my car - both sides, full assemblies. So I called around and the very next shop I called quoted me $800 for the same job - 4x less! BUT IT GETS WORSE... I take it to this other shop, and they bring me to the back and show me that there isn't a thing wrong with my bushings. No cracks, tears, slop, and the frame isn't sitting low or anything. The shop then demonstrated that the sound was my struts.So Jim's Auto tried to charge me 4x for a repair my van didn't even need.

I had brought my car for a new brake assembly after noticing some issues. This was also…read moreunfortunately just a couple months after sending the car in for over $6,000 worth of repairs. They did the job just fine (at about $2,000), but after getting my car back I noticed that the center console was very haphazardly put back together as well as the drivers side door window control panel was completely busted. I brought my car back three separate times, 2-3 days each, to get this fixed and not only did they not fix it, but they refused to take any responsibility for it and blamed any and all damage on my very minimal phone mount. I also was never able to directly talk to either the manager/owner or whoever actually worked on the car, I was only able to talk to the "middle man" of the shop.

I have received excellent service from this company over the years. I drive a 2013 dodge, and they…read moreare always able to fix any problems with my vehicle in a timely manner, and at a reasonable price. I bring my vehicle for oil changes, and if they see any needed maintenance or repairs, they point it out. They let me know if it is something that needs done immediately, or if I can wait, but know it's needs to be done in the future. I just thought the Goodyear team needed a big pat on the back for treating me (a woman) in such a professional manner.

Never again. Scheduled appointment recieved confirmation of appointment. Arrived 10 minutes early…read moreand was told they could not do it. They said they did not have a record of it. Not my problem there system did not send the appointment. Did not even offer to say they could work it out.