Great, fast, honest, reasonably priced and friendly service!!! Excellent tire place!!!read more

Jason was so helpful and accommodating in an emergency situation!! Looking forward to coming here…read morefor service moving forward!!

Jason the Manager was very helpful with my son's sad car which I paid for. My son's friend did some…read morecrazy creative work on his car. He bypassed the back brakes and front the brakes were barely functioning. Jason had his people put it back to factory spec. Dad......

I needed an oil change while in Ohio for a family event and two other places said they could not…read moreaccommodate me. Not only did these guys take care of me, but they went above and beyond. Thank you

Never again. Scheduled appointment recieved confirmation of appointment. Arrived 10 minutes early…read moreand was told they could not do it. They said they did not have a record of it. Not my problem there system did not send the appointment. Did not even offer to say they could work it out.

Too expensive and they provided a shorter warranty on a rebuilt starter. After the fact, I found…read morelifetime warranty starters for less.

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy

In April of 2012, I purchased a 3-year alignment program (along with a full set of tires) for my…read more2004 Acura TL from the old Portage location. I was pleased with the service I received, so I decided to come back for a full spring/shock replacement in the summer of 2013. After picking up the car, I soon realized that the service tech (Conrad) failed to install the rear springs correctly. They appeared to be crooked, and were rubbing against the sides of the shocks. After bringing the car back and being assured that everything was normal, I decided to take it elsewhere. I went to every other Ziegler store in the area, and each one confirmed that something was definitely not seated properly within the shock assembly. After many phone calls and in-person visits, I was finally able to get a refund for the poor spring/shock installation, and then proceeded to have another local shop reinstall them correctly (no more crookedness!). Today (~1.5 years later), I decided to give Ziegler another chance at their new Whipple facility by taking my car in to utilize the alignment program I had already purchased, and to also have them check out (and possibly replace) some other components on the vehicle. When I walked in, the sales rep recognized me and proceeded to refuse the performance of the scheduled alignment service on my vehicle due to the "ordeals" they've had with it in the past. In summary, I was denied use of a (bought-and-paid-for) 3-year alignment service because the shop was (apparently) bitter about having to refund me for a mistake their service tech made, and then refused to rectify. Based on my experiences, I cannot recommend this new Ziegler location.

Charged me $80 for a regular wheel balance not a road force one. when the 4300 tuscarawas st W…read morelocation only charges $25 I feel scammed.

Walked in at 5pm on a Tuesday (Online hours state they close at 7p). Reluctant to get in right away…read morefor an oil change without needing to make an appointment at a later time. Sales clerk Brittney was incredibly friendly! Entire oil change process (including registering my new car/ checkout) took less that 40 minutes. Very pleased with the service provided on this date.

Looking to buy a set of tires and this site is no help. I need 85 characters to post, I like…read morechicken wings

Sam's Club always has lots of parking. A major frustration occurred during this visit when all the…read morecarts were jammed and wouldn't pull loose. There was 3 different groups of people trying to unloose carts. At the front of the store there is always seasonal items. Currently, Easter baskets, Easter candy, Spring decor, and even some summer outside activities. One of the major highlights is the Sam's Club cafe where you can get a hot dog and drink combo for $1.50!!! You can't beat it. There is a well stocked deli counter, bakery, as well as tire & service area.

Sam's Club had a great promotion going on for only $15 for a year…read more The pizza there is delicious! The toppings stay on well and don't fall off.:)

Honest, courteous, professional, affordable, I haven't found a reputable auto repair place in quite…read moresome time. THIS is the this place!

I had the air conditioning system on my 2002 Acura MDX replaced. Alan was the mechanic and did a…read morevery good job installing the new system, testing it and charging the system. I am very happy with the work and highly recommend Randy's Automotive.