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    A1 Communications

    3.3 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - A1 Communications

    Home theater calibration

    Telecommunications

    Internet service providers

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    Bluespan

    Bluespan

    2.9
    (87 reviews)

    2026-08-17 They had another big system-wide outage for about…read more12+ hours (my estimation based on when I first noticed the outage) last week. And in my area, there was a briefer outage a few weeks ago. All-in-all, they have not responded properly to the other two big system-wide day-long type outages we had already this year. My definition of "properly" would be that they build in redundancy to their system, so that their service will continue uninterrupted even when their Phoenix supplier breaks down. At this point I have to question the truth of the "99.9% uptime" they are claiming on their landing page. They continue to do certain things very well (call quality on my voip system is good for example aside from the outages, and the technical support agents I've spoken with have been generally helpful on various matters). I really should lower them to about 2.3 stars (rounded down to 2 stars) for the last 8 months, and then raise them back up to 3 or 4 when they announce that redundancy is in place and has been properly tested so that, in theory, these outages will become much more rare. But they seem to say they have actually been working hard for a long time now to install redundancy via New Mexico, and they seem to believe it is just around the corner. I'll give them a week or two more to finalize on this, one way or the other.

    Service goes out fairly regularly, and is out for a long time. No customer communication when that…read morehappens.

    A1 Communications - hometheatreinstallation - Updated August 2026

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