I'm delighted that, for a change, I can write an unqualified, glowing review of a general…read morecontractor. My previous experiences with contractors have ranged from marginal to good, but our experience with Impact Renovations has been exceptional. We first contacted Impact about renovating an old outbuilding on our property that had a partially collapsed roof. From our initial discussions about what we wanted, to the specifications, timeline, and expected quality of the work, we were impressed by their thoroughness, professionalism, and responsiveness. We signed a contract in late May 2026, with completion estimated at 6-8 weeks, and they were remarkably close to that timeline. Throughout the project, communication was excellent. I always knew what to expect, when to expect it, and who would be on site. My primary contacts were Eric and Bryan, and both were personable, professional, and a pleasure to work with. We especially appreciated that Eric and Bryan, who is also a co-owner, were regularly on site to inspect the work and make sure everything was progressing properly. Brandon, the other owner, also stopped by to inspect the project and discuss an unexpected issue that arose. Because this was a renovation of an 85-year-old building, we encountered numerous unexpected problems along the way, including several walls that had to be partially removed and rebuilt in order to complete the project. Impact took every challenge in stride, and the end result far exceeded our expectations. In fact, the building was truly a wreck when they started. Before contacting Impact, we had even obtained estimates to simply demolish it. Seeing what they were able to accomplish was incredibly impressive. If you're considering a renovation or construction project, I strongly recommend talking with Impact Renovations before selecting a contractor. We couldn't be happier with the work they did for us, and we would absolutely use them again.

My experience started off positive, but it quickly became frustrating and disappointing. More than…read morethree months after my flood, my home still had not been rebuilt. Brandon failed to verify permit requirements with the City of Lakeway for the buildback portion of the job, which caused additional delays. I was then told the delays were because I would not hand over the full insurance payment before the rebuild even began, which I had been advised not to do. I also did not feel the company was transparent about the subcontractors working on my home. After the mitigation work was finished, I chose not to continue with them for the rebuild. Windows and doors were left unlocked, wood from under the dumpster was left on site, and trash from subcontractors was left in my garage. Overall, I would not recommend this company. Your response to my first review leaves out important facts. I was asked on 12/10 to turn over the full insurance amount for the buildback before I had even received a scope of work, which was not provided until 12/12 after multiple requests. On 12/16, I reported the dented microwave, asked to review subcontractor estimates before any work was scheduled, and specifically raised the issue of permits. At that time, I was told permits would be properly obtained and estimates and scopes would be shared in advance for review. If your actual position was that no permit inquiries or other buildback steps would happen unless I first handed over the full insurance amount, that was not clearly communicated. I paid what was owed for the completed mitigation and remediation work, which took more than three months to finish. My decision not to move forward with the rebuild was based on the lack of transparency, the delays, the conflicting communication, and the condition in which my home was left, including unlocked doors and windows, debris left behind, and damage I reported during the process. At no point was my concern a refusal to pay for completed work. My concern was being asked to release roughly $78,000 before I had any real transparency into pricing, estimates, or the full scope of the rebuild. Combined with the delays, the communication issues, and the condition of my home, I did not feel comfortable trusting them to handle the rebuild.

The absolute BEST customer service from a trades company I have ever experienced in my 11 years…read moreliving in Austin. David & Bill's communication was top notch. Pricing was beyond fair - the most reasonable quote by a far stretch. Other companies were trying to charge 2-4 times the amount. David was the most thorough and knowledgeable person when looking at my roof leak. He was the only person out of 4 roofer companies to climb into the attic and find the source of water intrusion. He and his crew were even willing to work with my schedule and did the roof repair on Sunday. I feel so lucky to have given Bill & David a call to check out my roof issue. I will highly recommend them to anyone and 10/10 will be going to them for any future roofing needs.

Bill replied quickly and he and David got up into that hot roof and found the area damaged by a…read moreleaking plastic roof vent. Up top roof inspection revealed it wasn't just that one vent though, all of the weatherproofing around all the vents were failing, 12 in all. Their estimate was fair, and they even took down an unused Dish Antenna, and installed a new compact antenna for me, which is allowing more OTA channels on my tvs. David supervised the repairs/installation/roof maintenance, and it went smoothly and quickly. David even repainted every single vent on the roof! It was a pleasure working with Bill and David; both were personable and friendly. I feel so lucky to have found them, and would highly recommend them to anyone.

We had to have our roof replaced due to recent storms and hail damage. Our neighbor had used Ja-mar…read moreand we were very impressed with his experience, as we had met with the people while they worked on his roof. Steve Yager met with us and we went over all the pre-paperwork, as well as what to expect. Our roof had some holes and boards that needed replaced under the shingles as well. We were very impressed with Steve and Ja-mar during and after the repairs. We recommend them if you need roof replacement or repair.

We chose Jamar because they hit the sweet spot: the most competitive quote and a stellar reputation…read morefor metal roofs. They absolutely delivered. The craftsmanship is exquisite and the team was professional from start to finish. During tear-off they accidentally damaged a couple of window screens and a lamp--things that can happen on any project--but they were completely upfront, took responsibility immediately, and replaced them without me even asking. That integrity mattered a lot to us. They also did a thorough cleanup; we've had zero issues with nails or debris. Special shout-out to Cruz, Steve, and the crew--super responsive to every question and genuinely helpful throughout. If you're considering a metal roof, I can't recommend Jamar enough. Five stars.

Brian was amazing! He came out right away and fixed a concrete tile that had fallen off the roof…read more He was happy to do it even though it was a very small job. I will definitely be using Lakeway Roofing in the future!

Brian and his team did a great job repairing my garage roof and went the extra mile by hiring a…read morepainter to fix the sheet rock damage on the inside of the garage. I would definitely recommend Lakeway Roofing for your roof repair needs.

Austin Roofing and Construction performed work on my roof, replacing worn out boots and sealing…read morethem. Billy Kerr came out took photos and provided a timely estimate. Eleazar came out and performed the work and followed up with before-and-after pics. Tiffany and Christine provided excellent customer service via phone. Glad to give them a good review and recommend them without reservation.

I hired Austin Roofing & Construction to investigate a leak at my property in Travis Heights and to…read moremake repairs as needed. They inspected the job and proposed repairs to which I agreed and paid them half their quote to do the work. After spending less than four hours at the site, they did very little to identify the source of the leak but only spread silicone sealant on the wall panels over a large area the wall that looked terrible. They left considering the work done and were expect the balance of the payment. They have since agreed to reduce the cost of the work (ackowledging the sub-standard result), that normally I would have expected a full refund for, since it was done so poorly. I now have to replace the wall as it is beyond repairing in a way that would be acceptable. Do not work with this company.

I researched over 30 roofing companies before choosing this one--because honestly, home repairs…read morestress me out and I always worry I'll get ripped off or end up with shoddy work. I'm so glad I went with them! I have an old metal roof that needed repairs, and I did not want to be upsold on a new roof. I just wanted the repairs done well--and that is exactly what George Senior delivered. He's incredible and really knows roofs. I had five different projects that needed attention, and he handled each one beautifully. The quality of his work exceeded my expectations, and on top of that he was such a kind, professional person to work with. When he walked me through the finished results, it was even better than I could have imagined. The price was more than fair. His son George was also wonderful, helping coordinate everything and making the process totally smooth and painless. It was a huge relief to feel like I was in good hands the entire way. If you're looking for honest, skilled roofing work--especially if you want quality repairs without unnecessary upselling--I can't recommend them enough!

Can't say enough great things about this roof repair company. Response to my inquiry was immediate,…read moreservice was completed in a timely manner, and the gentleman doing the work couldn't have been more professional. Thank you, Austin Roofing Repairs.

Excellent work, competitive pricing, and outstanding clean up. Highly recommended. The Wilson team…read morewere punctual arriving and completed the job on time.

Great company. I highly recommend! Great communication, friendly employees and outstanding…read morecraftsmanship!

Wow! Ace Roofing really saved the day for us during our home sale…read more We were in the middle of selling our house here in Austin when a roof inspection came back with a laundry list of repairs. After getting a few estimates, Ace Roofing was the clear winner. What really earned the 5 stars: The Price: Their quote was significantly more affordable than the initial inspection report estimates. It made a huge difference in our closing costs. The Owner Connection: I was impressed that DJ, the owner, actually came out to our house to meet us personally. You don't see that kind of local, hands-on service much anymore. The Paperwork: Garry, the project manager, provided full photos and documentation of all the work they accomplished. Having those photos to show the buyers gave them peace of mind that the work was done well. If you're looking for an honest, reliable roofer in the Austin area who won't overcharge you, definitely give these guys a call. So glad I reached out to them!

Best house project ever thanks to Ace roofing and Cole and all the people who worked on our roof…read more Cole explained and answered every question we had before, during and after he helped us with a new roof. He walked us through the entire process not only on the roof, but the gutters, skylights... Every process was done as he projected and we are so so so glad and happy we called Ace and Cole. Excellent work.