I have called with questions, and he always helps and take the time I needed to figure out a few…read moreissues. Thank you for your time.

BMS Marine knocked it out of the park. Took my boat in for its yearly service and they also fixed…read morean issue I'd been dealing with--no hassle, just got it done right. Pricing was very fair, turnaround was quick, and their customer service was solid the whole way through. Boat ran fantastic last weekend! Highly recommend them!

I recently purchased a travel trailer and needed to have a tow hitch/receiver installed on my Jeep…read more I first received a quote from the RV dealer, but since I was not familiar with what was needed or what the cost should be, I asked around. Some of my Jeep friends recommended Riverside Hitch & Trailer, and then my Jeep dealer also referred me to them. After receiving two separate recommendations, I decided to take my Jeep there. I am so glad I did. The woman who helped me was extremely friendly, knowledgeable, and honest. She came out, looked at my Jeep, and explained that I did not need all of the extra work I had originally been quoted because my Jeep was already wired. I basically only needed the hitch installed, which saved me about $1,000. They were able to squeeze me in, and the work was completed much faster than I expected. So far, the quality looks great, my Jeep looks awesome, and the customer service was excellent. I have not attached the trailer yet, but I am already very pleased with my experience. I would definitely recommend Riverside Hitch & Trailer. They were honest, professional, fast, and saved me a lot of money.

Went to return an unused, unopened item that I found I did not need after all. It was a normally…read morestocked item, not something special ordered. The lady behind the counter was pleasant but insisted on charging a 15% "re-stocking" fee. I mildly protested but it did no good, so they got to keep $6. I hope they think this antiquated policy is worth it because I will never return. Items like this were available at, you, Amazon (free returns) but I wanted to support a local retailer. No good deed goes unpunished, I guess.

I've known Dave & his team for many years. He has serviced all 4 of my boats. I had a major issue…read morewhere my entire Bimini blew off on the 40fwy. I thought I was gonna have to order a full new one. Dave & his team explained what he could do to rebuild what was recovered and he delivered 100%! Awesome work!

The owner is arrogant flippant and rude. Shoddy service, overpriced and the phone person has some…read moreof the owner's arrogance. Terrible experience The respose just proved my point!

Very good people and Very kind to pray for someone they don't know good customer service and…read more blessed people to have a great heart for someone they don't know they do a great job on there working on your boat traller and size it the way you ask for

Picked up the trailer this week. 22 weeks from start to finish. The trailer is excellent. Towed it…read more9 hours straight from the yard loaded with no issues. It pulls easy and is solid! Launched the boat at low water with no issues. Comms should have been better from the start. Jeff covered our additional costs for delays. I'm sure this was not easy for the company as the price of the trailer was very competitive to begin with.

The folks at Inland are awesome! They were honest, helped me through the entire process. As a new…read moreboat owner, the lake test was the best part.. the man that does the lakes tests has been doing it fort years and he actually cares! (Don't skip the lake test) Financing was easy, boat was just as described and the entire process was just awesome.

I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

I received fantastic service ! My car was dead and they had a technician out to my house within an…read morehour. The technician was very professional and knew what he was doing. My VW and me are very happy! The owner was awesome too! Thank you Ratchets N Wrenches ! Great name too!

Danny and his staff are wonderful mechanics, I have used them for years, communication and pricing…read moreis always exceptional with no hidden surprises. I highly recommend this mobile mechanic to fix your vehicle in a timely and pain free environment of your home.

These guys Always come through. I drove 600 plus miles to have them work on my boat. They always…read moreknow exactly what to do. I had a large group of people coming to our lake house. They fixed my wedge and saved the trip. Thanks Soo much.

All of the guys at Wake Tech are super helpful and very knowledgeable. It is easy to get your boat…read morein and serviced. Great customer service and honest.

Johnson Marine delivered the kind of service that is rare today. The mother and son duo really took…read morethe time to help me with my outboard questions, treated me with respect and handled everything with genuine care. There was nothing rushed, nothing scripted, and they got the job done. They appear to provide honest work and definitely made sure I left with my problem solved. I appreciate that they are a long-standing family business. You can feel it in the way they operate. They show pride in what they do, they stand behind their work, and they treat people the right way. Do not let any negative reviews distract you. They truly do not reflect the real experience this family provides. My experience was superb, helpful, and genuine. I am certain that they do not receive the recognition that they deserve but at least this review - from the heart - can communicate to future customers that you really are in good hands when you come to this business for whatever you need.

The best boat shop around hands down. Great service. Great work, very knowledgeable.Nice…read morefamily-owned I been coming here for years. highly recommended

I can't say enough about my great experience with Prime Marine. I had a blown engine in my…read morewakeboard boat and I took it in for an inspection and repair estimate. They were very thorough and presented an initial, detailed estimate on what the work would entail. Mike the owner was very knowledgeable and kept me updated on the repairs and cost issues which were always discussed to decide the best outcome for myself and my boat. Michelle in the front office was always great to work with along with the rest of the mechanics who were just as knowledgeable and personable. At the end of the day, I got quality service throughout, recognizing my repair needs were extensive and my final repair costs were fair and justified. Thanks again to everyone at Prime Marine!

Out of respect for Johnny (the scheduler) who is a stand up guy I'm being clear that this message…read moreis for the owner of Prime Marine and people who would consider this shop. I will never go back to prime marine. Johnny had actually requested I use prime marine and handed me his business cards in the church parking lot that we attend together. Johnny was a nice guy and I had recently bought a (new to me)27 hallett (from another church member). I originally had the hallett serviced in 2018 at Rodesway Boats in upland, CA and they were awesome!(Did I mention this is my family's 6th boat and parents 60th year going to the lake, my 35th) So back to the point I brought my boat to prime marine 2-7-19 long before river season starts as I enjoy planning and having my equipment ready for the upcoming season, I figured I'd give johnnys guy a chance over at prime marine. They suggested a full service since it was my first time there and they serviced the boat, I got the typical 3-4 phone calls in two days recommending up sales and delivering bad news until the total reached 1750 dollars "ouch" I happily paid and was glad to bring business to another church member. Please see all invoices below for actual repairs and charges from 2-7-19 and 6-11-19. One of the recommended repairs was a shifting cable assembly as I was told Mine was worn and sticky so I agreed it needed to be changed. I left for the river a few months later in April to take my kids for our first river trip over spring break (my trailer brakes were locking up and I had to remove two calipers on the 60fwy at night, thought you checked the axles and adjusted brakes?? Guess not) once we arrived at the lake I launched and put about one hour on the motor and drive and it seemed to be functional , however when I slowed to approach the marina it was stuck in forward gear. How could this be happening to us when I was so diligent about boat service. I called prime marine from the water (Johnny)and was told to bring the boat back for a look , I would normally leave it in AZ for the season and here I am towing home on a Monday in April with 2/4 trailer brakes functioning. After several phone calls about bringing the boat in and not really feeling like a priority I was able to have my father bring it in today nearly 2 months after the outdrive stuck in forward. I get a call from the owner 30 minutes after drop off at 9:00am stating my shift linkage was broken and the repairs would be nearly 600 dollars, wwwhhhaaattttt? So here's my beef , I have the money and the time and I took my boat to someone who seemed to be trustworthy, you clearly state on your receipts from 2-7-19 that you inspected all shifting mechanisms and repaired shifting cable assembly!!! Don't call me today and explain that the shift linkage isn't part of the shift assembly and you "the professional" didn't recommend changing this earlier in the season when the boat was at your shop and the outdrive was off. You even had the audacity to tell me that this part typically fails because the old version isn't as strong as the new version. This is no way to conduct business and the paperwork tells your story. (You take 0 responsibility for this situation and quite frankly you ripped me off) I'll gladly sacrifice the nearly 2400 dollars on a crap job to help someone else from having their trip cut short , time, and money wasted. From here on out my money is at Rodesway Boats or Concept Marine , thanks but no thanks Prime Marine for wasting my time and money. You know how to get ahold of me if you re-think the situation. Johnny if you read this , your a really nice guy but this isn't the service I expected from you or your boss! I'm completely disappointed

I own a 2008 Chaparral Sunesta 26' and was facing a major problem -- many of my boat's electronics…read moreand components had stopped working. I contacted my dealer, and they told me most of the parts were discontinued and there was nothing they could do. I was seriously considering selling the boat and buying a new one. Instead, I decided to explore retrofitting the boat with modern digital systems. After some research, I found Gearhead Marine. From the very first conversation, I knew I had found the right shop. Courtney was fantastic. He clearly explained all my options and confidently told me, "When I'm done, you're going to have a brand-new boat." He was absolutely right! He completely overhauled my electrical and electronic systems, retrofitted everything to modern digital standards, and even took care of several issues on my trailer that I hadn't mentioned. He performed two separate sea trials to make sure every system was working perfectly before calling the job done. I couldn't be happier with the results. The boat now runs and handles better than it did when it was new. Courtney's expertise, attention to detail, and professionalism are outstanding. I will never let another boat mechanic touch my boat again. If you have an older boat or new one for that matter, that needs work, do yourself a favor and take it to Gearhead Marine. You won't regret it!

This place was amazing, great customer service. Courtney and his brother and staff were of great…read morehelp.