This was my first time going somewhere other than my dealership for an oil change, and I am so glad…read moreI tried 5 Minute Oil Change! The whole team was fantastic, especially Jared and Jacklyn, who went above and beyond. I bought my truck new in 2022 and have always kept up with maintenance at the Chevy dealership--yet somehow, my original air filter was never replaced. Jacklyn caught it immediately, showed me, and I was honestly horrified knowing my daughter has severe asthma and had been breathing through that old filter. They swapped it out on the spot and explained everything so clearly. From start to finish, I was in and out in under 7 minutes and that even included me chatting with Jared and Jacklyn during the add-on filter change. They even greeted me with an ice-cold bottle of water, which was such a thoughtful touch. Fast, knowledgeable, friendly, and thorough. 10/10 experience. I won't hesitate to come back here again!

Waited outside for 25 minutes. Finally An employee can out and refused service. Will Never go backread more

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

Dominick did a great job! The customer service is always on…read morepoint, they have no problem answering any questions and going above and beyond for solutions.

Outstanding customer service & very quick!! William was so kind,informative & understanding!! He…read moregave us great vehicle education which helped us choose extra services to purchase. We could not get an oil change in all of the Lehigh Valley & Jiffy Lube came through even at closing time! We will tell others & please definitely keep William on as a professional or promote him. Thank you very much Jiffy Lube!! Sincerely, Udeme & Tammy

Was in for an oil change 4-5 months ago. Turns out the aftermarket oil filter and gasket they…read moreinstalled on my 22 Chevy Traverse, had created an oil leak. My driveway is completely stained up with oil leaks, and my vehicle is at raceway Chevy today, for another oem filter, and oil change. So instead of your technician's doing their job the right away. I'm spending money to fix your mistake.

The most accommodating team of experts work here. Have had…read moreoil change, winter tire changeovers, smaller maintenance issue handled here and have been completely satisfied with all the work. I drive past a good 10-12 auto service shops to get here because they've offered me same day service every single time when other places ask for weeks to schedule an appt. Added bonus: the Lehigh Valley mall is at a walking distance, making it easy to kill time while work is done.

come here at your own risk, they gave me a bad alignment TWICE might i add and over time it caused…read morecupping on my tires. I went to my dealership (which i should've done in the first place) and they said that my tires are chopped up so bad on the insides it sounds like a wheel bearing issue when it's not. they told me to go back to firestone to give them the opportunity to rectify the situation. when i did, MARK the manager insulted my intelligence and belittled my situation. he said things like "if you're going to come in here with vinegar i'll give it right back, if you come in with honey then we can maybe work something out" and "well you get what you pay for" and "you put in 5 dollars that's all you'll get back". he then writes me up a quote for the same economic tires i did not want equaling out to the exact same cost of the tires i purchased here not even two years ago. so their solution to their alignment ruining my new tires i purchased from them? to buy new tires again for the same amount. saying they cut me a deal because i should've got "road hazard". He kept mentioning this "road hazard protection" being the reason he couldn't help me..when the tires started cupping due to their back to back faulted alignment NOT due to my driving. ALSO PSA do not waste your money buying tires here. Their "economy brand" is $50 cheaper than high rated name brand tires like Goodyear & Kuhmo. Just stick with your dealership!! Even Pepboys would be better

Arrived at appointment time , Gilbert , the general manager, welcomed me in a very professional yet…read more"family" approach manner! My automobile is not an easy , standard wheel/tire change approach . It is one of three left as a 1987 Porsche 928 SPYDER. Gilbert assigned his choice mechanic, JAY, who began to meticulously and with caution and purpose change the tires and rebalance the wheels. tires to perfection! The wheels are special wheels , custom, and required special handling . The method used by Jay was planned, purposeful and with minimal , if any, damage to the entire mounting and balancing. Gilbert's management style as well as the "welcome here" approach is unbeatable in todays world! The pricing was very competitive and fair. Highly recommend the shop as well as its employees to all that can expect a fair and honest approach to their autos problems!

Follow up: Still planning on stopping by to get my…read moreovercharged refund at the location. An apology would be in good order, but I'm not holding my breath. I ended up waiting for 5 HOURS. 5 hours to mount and balance 4 tires. A job that takes 1 HOUR, TOPS. (I spent nearly 10 years as a full time truck service advisor/writer, so he picked the wrong woman to mess with). I arrived at 1:15, left at 6:15. Was NOT expecting to take up residency in their waiting area. After I got in my car, I noticed they never mounted the used tire or rim I had requested (to have as a full size spare). I was charged for the job. Pulled back up to the doors, and they did take care of that quickly. I was fuming. Also notified the BBB. Depending on if I get my refund or a load of crap from the manager, I may file a grievance with the State Attorney General's office. When I got the total, I questioned the pricing. The other service advisor at pickup said the tires I ordered were discontinued. Bullshit. Another lie. I pulled up the ad on my phone, $110.99 each. The ones I SPECIFICALLY ordered. At no time did anyone inform me that they were discontinued. Charged me $129.99 each, do they seriously think that women are stupid? On a positive note, the tires they put on were good in the snow. I drove 125 miles on the highway in a blizzard with no issues.

Stay away. Failed inspection for rotors and brakes I had put on last year. Nothing wrong with them…read more Auto parts store won't replace lifetime brakes because there's way too much pad left. Tried to take back for reinspection and was told they don't have stickers. Took to another place for inspection and passed without issues. When I asked, they said I would have been ripped off the have them replaced. Took end of March for April inspection and emissions. Put March sticker on. Stay away from this place trying to rip you off.

I went to mavis at 4pm get my front tires and state inspection but their was delays and not happy…read morenever go back there

My friend just went there to get new tires and an alignment... Don't come here without your…read morebf/husband. Otherwise they'll give you drastically different prices without him there with you.

Not a place you can count on. I have multiple cars and have over the past year had 2 of the 3…read moreappointments I made canceled and I was neither even called they waited till I was there to drop off and told me it was canceled. Wasted my money wasted my gas and wasted my time. Place has gone severely down hill since being purchased by mavis. I'm done having my time wasted and will not be back. Do yourself a favor and find a real mechanic.

WORSE SERVICE EVER!!!!…read more In 2019 I took my car to get 4 new tires. They wouldn't sell me the brand I wanted and up-sold me to BF Goodrich stating they are a much better tire. Well two years and only about 12,000-15,000 miles later and the passenger front tire has a bubble and the passenger rear tire looks like it has the beginning of dry rot. When I initially complained they offered me two free oil changes, however the last time I went there for an oil change it was nor in the system and I was charged. I used to trust this shop but no more. I suggest you go somewhere else for service!!! Chuckainpa62

I called a week ahead to schedule an appointment for an oil change at 11am when I get to the shop,…read morethey tell me it's going to be 4-5 hours before they could get me in. What was the point of scheduling an appointment for 11am to wait 4-5 hours.