Ed is an apex communicator, especially responsive and precise. He shares his knowledge readily and…read moregoes above and beyond. I needed an appraiser for an insurance claim for roofing and siding in Delaware County, Pennsylvania. He kept his focus on providing me the very best result in my claim, including support with moving the process along as quickly as possible, finding an appropriate contractor for the work, handling communications with the insurer as needed. In a word, painless... he made a very stressful situation into a painless resolution in my financial favor. No baloney... service, honesty, clarity, competence, advocacy--- that's how I think of Ed Gallagher. Highly recommend .

If you are looking at reviews wondering if you should hire Ed as your public adjuster take this as…read moreyour sign to reach out. Ed explained the process in ways that I could understand, answered questions thoroughly and clearly, and advocated for me (and my home!) to make sure we got what we needed from our insurance company to pay for our repairs. I have not used a public adjuster before Ed, and now I wont ever use another. Go with Ed.

Really odd there aren't more glowing reviews on yelp for this company. Brett is an absolute…read moreprofessional and incredible at his job. He helped our family business through some incredibly trying times during the pandemic, as well as personally, with some home ownership issues. And every step of the way, he was there. With insight that frankly, I doubt most other public adjusters would have, and an understanding of each situation that few possess. Seriously, few companies, firms, vendors I've dealt with are as responsive, forthright, and professional.

Working with Blake was by far the most easiest and most seamless part of a long, unbelievably…read moreexpensive and frustrating home repair project due to damage from stucco failure. Blake was honest and upfront that contracting with his company might not make sense for a small home owners insurance claim because you can just do it yourself, but in our case, the 10% fee was totally worth not having to hassle with yet another element of this unexpected disaster. We believe he was also able to secure a higher payout because of his expertise. He showed up on time, when he said he would be there. He was easy to reach by phone and happy to explain/answer any questions about how the claims work. helpful, knowledgeable, great customer service.

Joe and Sue were great. We had to go back and forth with the insurance company multiple times…read more They made the whole process simple.

I had a leak from my roof and my insurance was giving me a hard time. Luckily someone told me to…read morecontact a public adjuster and I found Owen Public Adjusters. Joe came out to my house and I could tell right away that he knew what he was talking about. He got work started that same day! My insurance gave him a hard time as well, but he persisted and get the money for the job done. There is no way they would have paid for it without Joe's help. Sue in the office is great as well, very helpful. You need them to deal with insurance.

I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.

I want to take a minute and hope this review helps more people make the right decision and pick…read morethese folks. I tried to go it alone and had a horrible time with my insurance company. Jared came in after the fact, had my cases reopened and was able to help us beyond our expectations. They handled everything, the follow up was fantastic and his level of professionalism second to none. They are worth every penny and more, I cannot say enough about these guys. And to do this all with empathy for what you are going through is just amazing. Thank you so very much for helping us put our home back to new again.

These guys helped us out with 2 claims at my parents house. It was unbelievable how much the…read moreinsurance company tried to rip us off. Guardian got us all that we needed to get replaced not just patched. They live up to their name. .. Highly recommended if you have ANY damage to your property.

Negative star..if your elderly and disabled you will get pennies and end up losing your home .not…read moregoing into all the details but list our home money and caused the demise of my parent..several checks were cashed never received house half rebuilt after 4 years horrible...

They showed up right after the toronado. The entire claim process dragged out for months and we…read morenever did get what they said we would and should get from our insurance company. They never answered my emails and just assured me the process was moving along. The dialogue with my insurance company broke down. After many attempts and a request to deal directly with one individual then threw up their hands and said deal with the owner. These guys are amateurs at best and lousy businessmen on a good day. Do it yourself as they don't really care how things turn out. It went from Matt to Brendon and then to John Moore-from February to July.

Very poor customer service. Slow response time for all requests. Failed to deliver business…read moredocuments for final check despite multiple requests. We could have done the same thing faster on our own and skipped the aggravation. Don't feel they worked for their 20% of recovery $. Joe replied to my husband even though I was the client. Super frustrating. Find a different public adjuster- one who knows what they are doing and treats you with respect.

From the owner: Advocate for the insured. Been fighting for you since 08. Any type of damage give me a call…read more609-685-0507

Royal Adjustment Group, especially Jeff Renzi and Ralph Cruz were awesome!!! What seemed to be a…read moredisaster, turned out to be a blessing! They got the job done! They went over and beyond to get the work finished! Thank you!!

Jeff took my call after hours and provided assistance with a recent home owners property claim that…read morewas denied. He even gave me quick tips I could do myself to see if the matter could be resolved directly. He clearly had our best interest in mind and was very experienced and professional. I'd highly recommend Jeff Renzi should you need assistance with insurance companies and their claims process and people.

I have been extremely satisfied about the service provided by Mr Steve Fayer. He helped me in…read morepreparing all the needed documentation, he was the point of contact with my insurance, he took care of all the different aspects of the claim, from the very beginning till the end of process. I trusted him and I was paid back from his professionalism, I didn't need to be worried about anything, he covered my back in any circumstances. If you are looking for a person that stays "at your side" this is the person for you. Highly recommended.

I went to Steve at Loss Adjustment when my insurance company denied my homeowners claim. I didn't…read moreeven know about insurance adjusters until someone told me I should get one when State Farm denied my claim. Which was when I found Steve and he represented me and my claim to the insurance company and he got me a settlement from State Farm!! I was stunned and thankful. I wasn't expecting it because they had denied me twice before I found Steve at Loss Adjustment. After having been through a traumatic experience in my home and then having the insurance company deny my claim twice I felt angry and even more violated. I pay the insurance company every month and they seemed only interested in not covering me and my home. Thank God there are adjusters like Steve Fayer around who will truly represent my interests and make the insurance company pay out when things happen which are covered by insurance.