Ed is an apex communicator, especially responsive and precise. He shares his knowledge readily and…read moregoes above and beyond. I needed an appraiser for an insurance claim for roofing and siding in Delaware County, Pennsylvania. He kept his focus on providing me the very best result in my claim, including support with moving the process along as quickly as possible, finding an appropriate contractor for the work, handling communications with the insurer as needed. In a word, painless... he made a very stressful situation into a painless resolution in my financial favor. No baloney... service, honesty, clarity, competence, advocacy--- that's how I think of Ed Gallagher. Highly recommend .

If you are looking at reviews wondering if you should hire Ed as your public adjuster take this as…read moreyour sign to reach out. Ed explained the process in ways that I could understand, answered questions thoroughly and clearly, and advocated for me (and my home!) to make sure we got what we needed from our insurance company to pay for our repairs. I have not used a public adjuster before Ed, and now I wont ever use another. Go with Ed.

Really odd there aren't more glowing reviews on yelp for this company. Brett is an absolute…read moreprofessional and incredible at his job. He helped our family business through some incredibly trying times during the pandemic, as well as personally, with some home ownership issues. And every step of the way, he was there. With insight that frankly, I doubt most other public adjusters would have, and an understanding of each situation that few possess. Seriously, few companies, firms, vendors I've dealt with are as responsive, forthright, and professional.

Working with Blake was by far the most easiest and most seamless part of a long, unbelievably…read moreexpensive and frustrating home repair project due to damage from stucco failure. Blake was honest and upfront that contracting with his company might not make sense for a small home owners insurance claim because you can just do it yourself, but in our case, the 10% fee was totally worth not having to hassle with yet another element of this unexpected disaster. We believe he was also able to secure a higher payout because of his expertise. He showed up on time, when he said he would be there. He was easy to reach by phone and happy to explain/answer any questions about how the claims work. helpful, knowledgeable, great customer service.

Joe and Sue were great. We had to go back and forth with the insurance company multiple times…read more They made the whole process simple.

I had a leak from my roof and my insurance was giving me a hard time. Luckily someone told me to…read morecontact a public adjuster and I found Owen Public Adjusters. Joe came out to my house and I could tell right away that he knew what he was talking about. He got work started that same day! My insurance gave him a hard time as well, but he persisted and get the money for the job done. There is no way they would have paid for it without Joe's help. Sue in the office is great as well, very helpful. You need them to deal with insurance.

I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.

Negative star..if your elderly and disabled you will get pennies and end up losing your home .not…read moregoing into all the details but list our home money and caused the demise of my parent..several checks were cashed never received house half rebuilt after 4 years horrible...

They showed up right after the toronado. The entire claim process dragged out for months and we…read morenever did get what they said we would and should get from our insurance company. They never answered my emails and just assured me the process was moving along. The dialogue with my insurance company broke down. After many attempts and a request to deal directly with one individual then threw up their hands and said deal with the owner. These guys are amateurs at best and lousy businessmen on a good day. Do it yourself as they don't really care how things turn out. It went from Matt to Brendon and then to John Moore-from February to July.

When we had a toilet overflow, we had a real mess on our hands. The damage proved to be…read moreoverwhelming. Marc was a big help. We received a far greater settlement than we ever expected. We highly recommend Allegiance!

It was a Sunday morning and I woke up to a flooded basement due to a broken water heater. I called…read moreAllegiance and although it was a weekend morning, Mark came down to take a look within just a couple hours. Throughout the process he has been diligent, responsive, and has worked hard to ensure a fair settlement with my insurance company. I recommend him highly!!

Horrible experience. Instead of advocating for appropriate amount to be paid on a claim, they sent…read morea roofer to perform work for the amount they already paid. They did not identify critical areas of damage (that even the insurance acknowledged) and the subsequent inspectors saw immediately. Glad we called others who were able to help and get the claim quickly paid.

A1 helped us deal with our insurance company when our water heater leaked and destroyed our carpet…read moreand flooring. This locally owned company responded quickly and kept things moving. They were professional and easy to work with and we were spared having to deal with the insurance company's adjuster. We had a check from the insurance company much sooner than we expected. Very satisfied and would recommend.

I have been extremely satisfied about the service provided by Mr Steve Fayer. He helped me in…read morepreparing all the needed documentation, he was the point of contact with my insurance, he took care of all the different aspects of the claim, from the very beginning till the end of process. I trusted him and I was paid back from his professionalism, I didn't need to be worried about anything, he covered my back in any circumstances. If you are looking for a person that stays "at your side" this is the person for you. Highly recommended.

I went to Steve at Loss Adjustment when my insurance company denied my homeowners claim. I didn't…read moreeven know about insurance adjusters until someone told me I should get one when State Farm denied my claim. Which was when I found Steve and he represented me and my claim to the insurance company and he got me a settlement from State Farm!! I was stunned and thankful. I wasn't expecting it because they had denied me twice before I found Steve at Loss Adjustment. After having been through a traumatic experience in my home and then having the insurance company deny my claim twice I felt angry and even more violated. I pay the insurance company every month and they seemed only interested in not covering me and my home. Thank God there are adjusters like Steve Fayer around who will truly represent my interests and make the insurance company pay out when things happen which are covered by insurance.

My experience with Darrell Jones has been extremely disappointing and concerning. Throughout the…read morecourse of our interactions, there was a significant lack of communication, transparency, and professionalism. Despite repeated attempts to obtain updates and clear information, my inquiries were often ignored or left unanswered for extended periods. Important matters that required timely responses were not handled with the urgency or responsibility expected. Additionally, there were serious concerns regarding the handling of funds and the failure to provide proper documentation or accounting when requested. This lack of transparency created unnecessary stress and raised questions about compliance with professional and ethical standards. Overall, my experience has been frustrating and has fallen far below what should be expected in this type of professional relationship. I would strongly advise others to proceed with caution and ensure they have clear documentation and consistent communication if choosing to work with Darrell Jones. Do not hire him as your public Adjuster!! He will forge your signature on settlement checks, say he was hospitalized and keep your money unlawfully. He has stolen over 40K of my settlement payout from my insurance. Do not do business with him as you will be regretful.

From the owner: Home insurance adjuster helping clients throughout the Philadelphia area.read more