Unfortunately I can't speak to their abilities when it comes to glazing tubs or tiles because they never showed up! We initially reached out to this company 4 weeks ago, received a quote and scheduled. A week BEFORE our scheduled apt, a tech was banging on my door at 7:45am as I was home with a sick kiddo. We called and they apologized for the confusion and assured us we were still set for the following week. The following week came, and they rescheduled the day before because their tech was sick. This was frustrating because we had started to move things out of our ONE bathroom but we were willing to be understanding and they assured us that a senior tech would be out the following week. This morning was SUPPOSED to be our rescheduled apt which we confirmed for 8AM yesterday. The tech texted up a little after 8 that his ETA was 8:17am. late but ok, by 8:30 he still hadn't arrived or provided an update. We called Kim their office manager/scheduler, and she texted me saying she was see what was happening. Rather than CALLING me back, she texted me that so sorry they wouldn't be out today because the tech was in a fender bender. We removed our sink, vanity, all the grout, shower curtain etc. and they bailed, AGAIN. Obviously unfortunate, but when I shared my frustration and the huge inconvenience she offered ZERO apology or solution. APparently this is something this company does all the time as I can see from other reviews. TONS of other companies in the area offer this service. Do NOT waste your time with A1. read more

Very happy with service provided for our Apartment complex. Easy scheduling, quick to respond, jobs well done!

The worst experience with any company that I've ever had. Three times, we moved EVERYTHING out of our bathroom and prepped it for A1. Three days, I took off work to let A1 in, AND prepared my household to be away from the home for the 5-6 recommended hours post-glazing. Three times, A1 bailed on us last minute. When we first contacted A1, we told them we live on a small street. It's not an alleyway or anything - moving trucks and SUVs and large sprinters all make it down the street daily without incident - it's just a smaller, Philly street. We give the owner a heads up, he says it'll be fine, and we make the First Appointment. The First Appointment day - after I waited 90 minutes for them - I called the office and found out they recorded the wrong date. We were pushed to a future day. The night before that Second Appointment, I followed up to make sure they were coming. They responded, needing to push us due to staffing issues, information they only shared after I reached out to them to confirm the appointment, at the end of the business day. They pushed us 2 weeks into the future, which was inconvenient for many reasons (time off from work again, house guest staying with me during that time, the bathroom prep, etc). THE THIRD TIME they were supposed to come, I repeatedly confirmed with them throughout the previous day. They assured me they were definitely coming numerous times. An hour into the appointment window, they have not arrived. I contact the office, and the rep there tells me A1 isn't coming. They're NEVER coming, she says. They aren't going to do the job. She cites construction blocking our street, she calls the street too small, and she says there's no parking nearby. Due to my experience so far, I've been sitting at my window waiting for them obsessively. I've been STARING at an enormous stretch of parking right outside my house. Literally could have parked 2 box trucks at my front door. And, the street is not blocked off by construction. This, I never figured out. Perhaps an Amazon van, or a delivery truck briefly blocked a street and they gave up. No idea. It took us forever to get the office to get the owner to call us. He and I spoke on the phone for a long time - he offered me money "for my trouble" but also said if he pays me, he needs it in writing that I won't write them a poor review. Never have I observed a business behave this way. He never paid me, which is obviously unsurprising. A1 stole a lot of our time. A1 caused a lot of unnecessary stress. A1 was careless and insensitive to our experience. We do not have children or pets, but for households who do, this kind of run-around would be so much worse due to the long period of time you need to plan to be away from home. And so beyond this experience being a headache, and disappointing to us, it was sad to observe A1's ignorance & apathy regarding their customers' real lives, and the demanding daily logistics that all of us juggle to be functional in this world. They were disorganized, terrible communicators, and careless at every opportunity. It was disheartening, frustrating, and all for nothing. read more

This company told me that I had. Warranty for my tub, but when I called to let them know that my tub was chipping they said it would be another $250. DO NOT USE THIS COMPANY!!! THIS IS A SCAM!! read more

They refinished my tub and surround. There was old glaze that was not adhering properly. They sanded down and refinished. I thought it was strange they weren't stripping the entire thing. It started peeling a day later. They came back to "touch up" but just made it worse and make the rest of the job look strange. I them I paid to fix a single spot to which they ensured me they could and they got annoyed and gave me a "yea sure we will come back again to do it right" and never came back. I wasn't going to leave a bad review until it's maybe 6 months later and there is new peeling around the faucet (which was never reglazed before and should have been really straight forward) They obviously should have taken the faucet off (or instructed me to take it off) before There is little Knicks and pale sections all over and I'm so obsessive about not hitting or dropping anything on it that it was just a crappy job by people who don't stand behind their crappy work. read more

A1 reglazed my ~40 year old bathroom tile/tub/walls and changed the color. They were done in a few hours and it looks brand new. Thank you. - They even came back and fixed a section that had gotten damaged. I would 100% rehire them. read more

AVOID THIS COMPANY AT ALL COSTS!! We read the reviews, and all looked great, but our experience was far from that! We went to check out their work after the first technician was there and the MANY FLAWS were immediately noticeable. Running and chipping paint, spots missed, peeling etc. It was clear that the area was not properly prepped prior to being reglazed. They were very quick to send someone out to "Fix The problems" but that work was also non satisfactory. Still had running paint, peeling, missed spots and so on. We finally spoke with someone on the phone and requested a manager come out because we wanted to point out all our issues and sending photos through text messages didn't seem to be efficient at this point. They sent out one of their "best techs" who seemed extremely knowledgeable. He advised that the job that was done there was HORRIBLE! He went as far as saying that whoever the techs were that did the prior work needed to be RETRAINED. He also told us that they didn't even mix the color and glaze correctly from the beginning!! He assured us we would be happy when he was done. We were...for about a day until the tub started chipping! Mind you, NO one lives in the house at this time and there were no other contractors that have been there since A-1 was there. We called and asked them to return to fix the problem, but now A-1 is stating it's not their issue and someone else must have chipped the tub. This is beyond ridiculous and they need to be held accountable. We are out money and our tub will just continue to chip and peel because of this incompetent company. Do yourself a favor, and find someone else to do your work, because this place is not it!! read more

This was a great experience from the very beginning! The owner responded to my request for a quote in minutes and was able to give me a great price on two bathrooms within minutes based on photos I texted him...and the quote did not change once the technician got to my house. On the day of the work the team showed up on time and did an amazing job...the tile and tubs in both bathrooms looks brand new! The team then came back and touched up a few spots to make everything look perfect. I highly recommend this company! read more

My tub was old an a mess. Technicians arrived on time. Wore mask protection at all times. Work done in a timely manner. Cleaned up thoroughly at completion of job. Absolutely gorgeous result. I have a "new" tub!!!! Thank you A1 Reglaze. read more