River City Movers went above and beyond in every aspect of our move. Shane is the owner and he…read moreprovided us a free quote of costs in our move. There was no hard sale and he was willing to be involved in any aspect of the move. The day of the move, the team showed up right on time, they looked and developed the game plan and WOW! They are so efficient and do their job caring about leaving dirt, covering all things that could be damaged, and all this with great attitudes! The only breaks they took were water breaks and our job was 6 1/2 hours. They were so trustworthy on how they treated us! Our unloading was done with care and they assembled everything in working order. The quote was less than what Shane had quoted. They worked by the hour on our job! Shane told me that River City Movers will move absolutely anything for you no matter how big or small and he works locally and also does long distance moves. I HIGHLY RECOMMEND THIS BUSINESS.

This review was originally submitted in April of 2025. It needed to be edited, which is the reason…read morefor the resubmission. Be prepared to be stood up and/or forfeit whatever funds are paid. Other people have had similar experiences with this business. Please see their reviews on Google and Yelp. No shows several times. I am handicapped and they left me stranded without a safe place to sleep for x4 nights. Here's what you can count on from Quality Moving: -repeated no call, no text, and no shows -inability and/or refusal to follow instructions or directions -inability or unwillingness to clean up after themselves -damage to property that you will not be reimbursed for Matt is the owner. Any conversations had with him will be forgotten while the conversation is happening. He will ask the same questions 4-5 times. The next day, it will be as if the conversation never occurred, and he will ask the same questions again, multiple times. Communicating via text won't help. Matt was hired to help with a few simple tasks in my home: assemble a basic office chair, set up an adjustable bed, and help cut up some oversized cardboard boxes so that they would fit into the recycling bin. 2 people were needed to set up the adjustable bed. Got a quote from a different business that was significantly higher than Matt's quote of $100, so Matt was the first choice due to the lower price. Matt said he would call early in the morning to set up an arrival time. He called at roughly 4:15 pm. Claimed he was being considerate, "letting me nap", but this was just a cover for the no call no show. Matt said he would call the next day at noon, and would arrive at whatever time I requested. He called at roughly 3pm and said, "We're coming over right now". Matt previously stated he would arrive with his nephew. Without letting me know, x2 different men were sent to my home who didn't identify themselves. Their identities weren't revealed until about 15 minutes after their arrival. Joshua and his younger helper knocked over a gallon of water next to my bed. The corner of the pitcher broke when it fell. The rug and floor were saturated, in addition to my mattress that they placed on the floor. They claimed they cleaned up the water. About 2 minutes after they left, I noticed that the floors and carpeting were still completely saturated. I called and and asked them to please come back to properly clean up the water. They attempted clean up a 2nd time, and failed. Bed risers were installed incorrectly (see photos), rendering the bed unsafe to sleep on. Padding on top of risers was supposed to be removed pre-installation. This wasn't done because they refused to read the instructions. As a result, I did not have a safe to sleep for 4 days. This is because neither Matt, nor his helpers returned as promised. The excuse Matt gave for the repeated no call, no text, and no shows was a recent breakup with his GF. If you chose to hire these people, they should be supervised at all times, and DO NOT TIP until after you've closely inspected their work. I tipped them $50 without checking their work first, trusting that they had done a good job. In the end, I had to hire a contractor to fix the problems they caused, resulting in a total loss of about $300.

AMAZING company! They do great work for our community and at an amazing price (best in Spokane)…read more The owner was super nice, empathetic, and the team was an overall great set of people. I highly recommend. They got it done super quick!

Let me advise any potential customers- HIRE ANYONE ELSE!!…read more We initially used Dan to help unpack our moving truck when we moved into a rental in Coeur dAlene over the summer and had a fantastic experience- Dan was communicative, and super careful with our belongings. We purchased a house a few months later and thought we were hiring Dan again to move our things again. I had requested someone be to our rental between 10 and 11am. To my surprise, two young, unkempt boys and a girlfriend showed up just before noon to start the job. These two boys smelled like a combination of chemicals and filth- something pretty indicative of substances use issues. I was given the excuse by Dylan that Dan is his dad and was passing the business along to him since Dan is too invested into the union and doesn't have time to maintain his business. It took the three of them almost four hours to pack the moving truck, which is not a complaint I have, however they took quite a few things apart- our bed frames, our kitchen table, and as much furniture they could. When they were done, we had given very specific directions that they needed to use the city Greenacres to insure they got to our new home. The kids managed to get lost for nearly two hours, saying they looked up the address in Spokane Valley and ended up in Arragon. At this point it's almost 630, and our young son needed to be put to bed. They loaded everything into our garage minus our bed and couch. When I asked for a rough guesstimate for price, Dylan had the audacity to try to charge me for an arrival time of 10am as well as the two hours they were lost- to a tune of over $900. Needless to say, we paid them for the hours that we were actually able to account for. Fast forward a couple weeks, and I'm now going through boxes to unpack things that weren't a necessity, and I have GlassyBaby's that are broken and irreplaceable that the box was clearly dropped. For those of you that haven't heard of GlassyBaby's, they are hand blown glass votives that supper grassroots foundations, are on the spendy side. Stay as far away from this poorly ran and managed "company". These kids will ruin your things.

The movers were absolutely 5 stars. Fantastic hard workers, nice guys who worked their butts off in…read morenot only heat but the rain too. My only issue is that basically the customer pays for the employee to be trained. One worker was on his second day and didnt know alot about the process. The experienced worker had to spend alot of time explaining things, or doing the work by himself for the other to watch, to try to stay efficient- which isn't fair to the worker either! A better solution to train would be to have the trainee be the 3rd person in the 2 man crew, to observe. OR discount the price per house and let the customer know it will take longer. I was under the impression I would get 2 experienced people, we did not and it definitely took longer than it would have- aka $100 an hour for me.

I was told someone would be there before the loading started - no one showed up; I was never…read moreoffered anything in writing 1st. I was told the moving cost would be $1500 - good price then they dripped it to $1300 even better 2. 3 nights storage $150 each 3. 2 guys 1 1/2 hours extra about $450 4. The truck they sent was to small so I had to rent a U-haul - another $400 5. May 15 they disassembled 3 pieces that they misplaced the screws/bolts and washers 5. After delivery of furniture, etc (less than 5 miles they charged me even more to unload!! Another $2200 (this did cover the 3 nights storge & the 2 xtra guys for 1 1/2 hours) they charged me about $1300 more for unloading for a total of $2600 just to load & unload 6. Today is almost the end of June 10 - three+ weeks and though I've been told this will be handled there has been a 1x effort an now no response The guys loading were friendly.

They moved my 90-year old friend 1200 miles. They promised him they would be able to fit…read moreeverything, including the garage items, on to the truck. Many items were not loaded including a patio table and chairs, power washer, generator, shop vacuum, yard tools, hoses, ladder, cabinets, large shop light, etc. It was in the contract that all boxes would be put in the rooms they were labeled for and that all beds and tables would be reassembled. This didn't happen. The legs of tables were put in boxes, not labled. He had no where to sleep. When my friend told him about the sloppy job, the owner told him he would get guys in there to do the work. That took 3 weeks! But the tables were not put together. He also told my friend he would get a pickup and trailer and get the garage items brought to him. This has not happened. I WOULD NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY.

Was quoted a price after filling out the online worksheet and speaking to Ken. Signed the contract…read more . Ken then called and indicated the weight of the move would require them to come out for several hours the day before to prep the furniture and that I needed to sign a new contract . The new contract was 1200 .00 more .. started looking at the new contact and the moving materials were being charged on both days . He apologized , blaming the computer . The job went from 5300 to 6800 . Between the 2 day change and double billing for materials , requested my deposit back and found another company . The new company did it in one day for 3500.00 .

These movers lost my bed, a whole box of my belongings including tools. The had no respect for my…read morestuff, breaking items and generally being reckless with my things!

I set up a date well in advance ....They said got you down see you soon.Then the week before I got…read morea text asking if we where still on for that date, I said yes see you at 9am! on day of move I picked up my uhaul. 9am came and went, No help! I texted them every 1/2 hr still no reply, nothing! I ended up contacting another company and they were here in 40min, But it cost me $150 MORE! DO NOT TRUST THERE GUYS.....Moovit or Loozit Moving can't be trusted! BTW I wish I could give them zero stars! But I can't.

Today I had to find a moving company that would carry a bed that I purchased from the fair... it…read morewas 233 pounds up three flights of stairs. I found out the delivery company didn't carry it up the stairs for me oops! I called around because I've never had to use a moving company before, I came across... Moovit or Loozit Moving!! I called told them, told Philip what my dilemma was and he said no problem. They would let me know when a time would be that they could make it out. It was short notice, I just looked down the three flights of stairs and thought oh my goodness what have I done? seem like it was planned out too well for me. It took Justin and Trent 35 minutes to bring my bed up and they even set it up for me. I truly would recommend this company again. They were great to work with!!! Justin and Trent they cleaned up after themselves with all my boxes, took them to the dumpster for me. I felt blessed that they were so kind. Thank you I definitely recommend them and they were affordable for what I needed.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.

As a busy real estate agent it is very important for me that my clients get treated by everybody…read morethat I refer in the same manner as I would treat them. I treat my clients with transparency, honesty, punctuality and good communication. During my last escrow, I had agreed to help the sellers find people to help move their bulky furniture. As this was a $2.2 million sale, I couldn't hire just anybody. Finally when it came down to getting my clients furniture moved out I had been given a referral by a friend to contact Chase at muscle moving and cleaning. So I called him immediately. And what I found was: A very punctual, well spoken, honest and reasonable person that I was comfortable enough moving forward with the job. As much as he impressed me by our initial phone call, it was what happen next that really deserves this five star review. I ended up using Chase and his team for two days. I initially booked him for one day and it ended up not being enough. However it was because I underestimated the job. Chase and his team worked from the moment they arrived at the site till every last item was carefully wrapped, carefully transported to the truck and perfectly positioned for the road. Evrything was thoughtfully packed and tied down as to minimize any possible damage. The next day Chase and a different team member showed up and again tirelessly worked until the entire truck was unpacked and properly placed into my clients storage unit. I even had them do extra things that I didn't initially disclose and they took care of me like I was their best friend. He even followed up the next day or two to make sure I was still happy. 10 star review for Chase and company. Thank you.

Chase helped us move twice this summer. First moving homes and then the second time moving our…read morebusiness. He and his crew were awesome. They were careful, responsible and efficient. Not a scratch on anything. We used to impose on friends and family to help us move. Inevitably, something would get broken by us or friends. Hiring these guys is way cheaper than doing it ourselves. I highly recommend them.