Was quoted a price after filling out the online worksheet and speaking to Ken. Signed the contract…read more . Ken then called and indicated the weight of the move would require them to come out for several hours the day before to prep the furniture and that I needed to sign a new contract . The new contract was 1200 .00 more .. started looking at the new contact and the moving materials were being charged on both days . He apologized , blaming the computer . The job went from 5300 to 6800 . Between the 2 day change and double billing for materials , requested my deposit back and found another company . The new company did it in one day for 3500.00 .

These movers lost my bed, a whole box of my belongings including tools. The had no respect for my…read morestuff, breaking items and generally being reckless with my things!

My husband and I just moved to Marysville Wa. All Star Pro was amazing. They all were professional,…read morevery friendly and clearly knew what they were doing. A special thanks to Wyatt. You did above and beyond what was necessary. Please give him a raise. we would recommend this company to anyone in need of movers. Sincerely Glenda and Drew Bagby

They did an outstanding job moving my mom from her home to an assisted living facility. They were…read morepatient, understanding, and friendly. When my mom couldn't decide what to take they helped her make decisions. They helped her arrange her belongings in her assisted living room. I was very impressed with their work.

This review was originally submitted in April of 2025. It needed to be edited, which is the reason…read morefor the resubmission. Be prepared to be stood up and/or forfeit whatever funds are paid. Other people have had similar experiences with this business. Please see their reviews on Google and Yelp. No shows several times. I am handicapped and they left me stranded without a safe place to sleep for x4 nights. Here's what you can count on from Quality Moving: -repeated no call, no text, and no shows -inability and/or refusal to follow instructions or directions -inability or unwillingness to clean up after themselves -damage to property that you will not be reimbursed for Matt is the owner. Any conversations had with him will be forgotten while the conversation is happening. He will ask the same questions 4-5 times. The next day, it will be as if the conversation never occurred, and he will ask the same questions again, multiple times. Communicating via text won't help. Matt was hired to help with a few simple tasks in my home: assemble a basic office chair, set up an adjustable bed, and help cut up some oversized cardboard boxes so that they would fit into the recycling bin. 2 people were needed to set up the adjustable bed. Got a quote from a different business that was significantly higher than Matt's quote of $100, so Matt was the first choice due to the lower price. Matt said he would call early in the morning to set up an arrival time. He called at roughly 4:15 pm. Claimed he was being considerate, "letting me nap", but this was just a cover for the no call no show. Matt said he would call the next day at noon, and would arrive at whatever time I requested. He called at roughly 3pm and said, "We're coming over right now". Matt previously stated he would arrive with his nephew. Without letting me know, x2 different men were sent to my home who didn't identify themselves. Their identities weren't revealed until about 15 minutes after their arrival. Joshua and his younger helper knocked over a gallon of water next to my bed. The corner of the pitcher broke when it fell. The rug and floor were saturated, in addition to my mattress that they placed on the floor. They claimed they cleaned up the water. About 2 minutes after they left, I noticed that the floors and carpeting were still completely saturated. I called and and asked them to please come back to properly clean up the water. They attempted clean up a 2nd time, and failed. Bed risers were installed incorrectly (see photos), rendering the bed unsafe to sleep on. Padding on top of risers was supposed to be removed pre-installation. This wasn't done because they refused to read the instructions. As a result, I did not have a safe to sleep for 4 days. This is because neither Matt, nor his helpers returned as promised. The excuse Matt gave for the repeated no call, no text, and no shows was a recent breakup with his GF. If you chose to hire these people, they should be supervised at all times, and DO NOT TIP until after you've closely inspected their work. I tipped them $50 without checking their work first, trusting that they had done a good job. In the end, I had to hire a contractor to fix the problems they caused, resulting in a total loss of about $300.

AMAZING company! They do great work for our community and at an amazing price (best in Spokane)…read more The owner was super nice, empathetic, and the team was an overall great set of people. I highly recommend. They got it done super quick!

I set up a date well in advance ....They said got you down see you soon.Then the week before I got…read morea text asking if we where still on for that date, I said yes see you at 9am! on day of move I picked up my uhaul. 9am came and went, No help! I texted them every 1/2 hr still no reply, nothing! I ended up contacting another company and they were here in 40min, But it cost me $150 MORE! DO NOT TRUST THERE GUYS.....Moovit or Loozit Moving can't be trusted! BTW I wish I could give them zero stars! But I can't.

Today I had to find a moving company that would carry a bed that I purchased from the fair... it…read morewas 233 pounds up three flights of stairs. I found out the delivery company didn't carry it up the stairs for me oops! I called around because I've never had to use a moving company before, I came across... Moovit or Loozit Moving!! I called told them, told Philip what my dilemma was and he said no problem. They would let me know when a time would be that they could make it out. It was short notice, I just looked down the three flights of stairs and thought oh my goodness what have I done? seem like it was planned out too well for me. It took Justin and Trent 35 minutes to bring my bed up and they even set it up for me. I truly would recommend this company again. They were great to work with!!! Justin and Trent they cleaned up after themselves with all my boxes, took them to the dumpster for me. I felt blessed that they were so kind. Thank you I definitely recommend them and they were affordable for what I needed.

These guys were amazing!! They moved all my furniture and the stuff in our shops. Then they came…read moreback another day to move my grand piano! They work hard, are diligent and careful. We were absolutely thrilled with them. They are also considerably less expensive than all the other places where we got bids. I highly recommend them - and will use them again if ever there is a need.

American Moving came through for our complicated and detailed move. From packing to staging and…read moreloading they were the best! I highly recommend their services The crew were fun, detail conscious, and efficient.

These guys moved my parents and I was very impressed with their work. Albert, Dayzon, Daniel, and…read moreDashawn moved quickly and efficiently while being respectful and patient with my older parents. They unloaded two full size trucks in about 4 hours. Would definitely hire them again.

I picked this company because of their good reviews. What a mistake They were easy to contact when…read moreI needed to schedule a move But as soon as there was a problem, I had to call and call and call to get through I even texted repeatedly and never got a response. It's been over a month and I've been able to have one conversation with them and I've received no assistance with the problems with my move. They did send me forms to fill out, after I asked repeatedly for them to email them to me, but considering how I've been treated so far, it wasn't worth my time. I already know they will just ignore me like they've done up to this point Anyways, regarding the move itself, the two men that they sent seemed to be extremely inexperienced. They dented my freezer They broke the leg off my couch They bent the wheels on a craft cart making it unusable. And they broke a wheel off my barbecue cart. Literally cracking the wooden leg of the cart. They had no idea how to properly strap down my treadmill, which surprisingly did not get damaged and they had to call in a supervisor to tell them how to move a glass curio hutch. They were asked to move my furniture first, and then as many boxes as they could fit into the truck They did not do that When they decided they had done enough, they simply got in their truck and left they didn't even tell me they were leaving and there was nobody to meet them at the new house which was of course locked up. I just happened to look out the window and noticed the truck was gone. In my opinion, they should've let us know that they were leaving and asked if there was anything else we wanted packed because there was a lot of stuff that was left behind. This was only 1,000 square-foot condominium, so there was not a lot of furniture to be transported compared to a full-size house The truck wasn't even full and I had so many boxes left behind which put a terrible burden on myself after paying these guys almost $2000. The movers were slow and it felt like they were just trying to fill up that eight hours that they were going to charge me for. This is my third move in two years and this is the first time I've experienced so much damage and incompetence. Idk how they got so many good reviews because my experience was incredibly disappointing.

I would recommend this company for medium to very large amounts to pickup. The crew are efficient…read moreand friendly!

Very fair pricing and workers are top notch. They are efficient and friendly.Highly recommend.read more

Today, we had a team of three move us. Scott, Caden and Will were kind, hard workers who each had…read moregifts for all the moving challenges. They were fast and had packing expertise. We highly recommend booking them if they have an opening! We know we will be!

Absolutely horrendous treatment by the team supervisor. One of his movers was allowed to use the…read morerestroom which resulted in his urine flooding all over my bathroom floor. When the supervisor heard that I was on the phone with his boss he came out hot headed and threatened to throw my property out in the street. When I pointed out he'd just be paying for it because it's insured in the contract I signed with them. He then stormed off and had to have his boss call him to tell him to get back inside to do his job. This kind of blatant disrespect towards a client is unacceptable by any means. Not only did I never raise my voice or swear at him, he actually interrupted a conversation I was already having with my assisted living caseworker to throw this tantrum. I explained that it's common courtesy to clean up any mess you make and that if I had caused the mess I'd go to a dollar store for a mop and clean my urine off his floor. Apparently that's worth quitting and voiding a contract over, and threatening the private property of a client. Great job Ken, keep making your company look good. Honestly, if this is how they move a disabled person assisted by SLP out of HUD housing it's astounding to me they have a positive rating. I imagine it's the labor put in. They took several larger pieces in one go which sped things up. -Disregard owner reply. Literally nobody offered to clean the mess. I was told that they don't carry shammies or towels or mops and Ken explicitly said they would not return to clean the mess, after the super on the phone said the same exact thing. Do not believe the owner replies for a moment, I am the one who had to go get a mop and return to the previous property to clean it. The only reason I did it, is because if I didn't my caseworker would have had to. It's one thing to make a mess and then threaten the client and throw an actual storm-off tantrum, it's another to go into yelp and try to lie about what happened. Even worse every party involved mutually agreed that if you got urine all over someone's floor, accident or not, it's literally just common courtesy to clean it up. They simply refused to do so and asked stupid questions like "what would you do?" Only to have no proper response to "I'd clean it".