I waited over 2 hours for a ride. At the shift change no one on the new shift knew I was waiting.

Inexpensive and timely pick ups usually. All depends on how many people call my taxi driver Trish or Trisha or something along. Those lines was absolutely amazing. Hilarious and got me from point A to point B timely. Good job! I do recommend using A-to-Z taxi read more

Unprofessional, vehicles dirty/nasty, unreliable, doesn't show up appointments, won't return calls by owner to clear up drivers not showing up, making me miss scheduled appts. Blame everyone else for missing appts, like insurance company when it's not their fault, my appts booked all appts When booked way made in advance. I was promised by mgr that they would get things straighted out but never did call back. Robyn Canova should have taken responsibility and dealt with this problem but refused to. I left many messages and no response. read more

Quick, fast and to the point. She even drove us though the McDonald's drive through. Will definitely be using this in the future. Great experience. read more

I set an appointment for a later time. Upon said time no cabbie was to be found. I called and was told I would have to wait at least 30 minutes. I cancelled and walked 36 minutes in 24 degree weather to my destination. I was upset the cabbie couldn't schedule customers correctly. read more

A-Z taxi let me down BIG time when I had an appointment with the DOT. I called ahead of time and tried to schedule with them he said I couldn't do that but asked me what time and said he'd make sure I got there just call back. I did so gave him 50 mins before my appointment time he said he'd be there in 30 . I waited the whole time. He stopped answering the phone I had 17 minutes to make it there. I barely made it to my appointment on bicycle....tonight I'm waiting for over an hour for a ride home from work and she quit answering. One time there was someone asleep in the backseat while she proceeded to tell us about how she would likely burn her ex boyfriends house down read more

Day drivers are horrible. Walked home because waiting another hour after the agreed upon pick up time is absurd. Night drivers are good. The night drivers keep to the schedule. read more

I'd give 0 stars if it were an option. I only write this review to warn other as not to use this company. There cabs cannot pass a DOT inspection and they will never be on time. It's summer, we're better off walking. read more

Rode I this cab faithfully for the past 9 months and never had any problems. Always kind an respectful. I wrong twice today and the female night driver..always rude! Refuse to pick me up because my son didn't have a carseat! After riding 2x today! Will never ride again. Left stranded with four kids.. read more

Tammy is by far the best driver. She is very interactive and down to earth. She is by far the best driver I have had in a long time. Definitely recommend to request Tammy. read more

I used A2Z twice at the time of this review. I have been charged on two occasions to leave the Comfort Suites for $11 to go about a mile and a half. I have since learned their competitor charges much less, at $6, to go the same distance. The fares may be more reasonable if you travel farther than a couple miles, but how far do you really need to take a cab in Burlington? The majority of the city's activities are within a couple miles of each other. I will note the drivers are very friendly, and are deserving of a positive review. However, the steep fares I experienced are off-putting. read more

I've used this taxi service numerous times. The first about 4 times ended well; they came on time, they were nice people, and they dont charge too much. *I only used this during times from midnight-4 AM*. Although the first four times were good, tonight I had a HORRIBLE experience. I called from my home to get a ride to a friends house. They arrived on time. I stayed at the friends for 3.5 hours and called A2Z to get a ride home. The woman said she'd be there in 20 minutes. I went outside to wait, and 30 minutes later there was no sign of a taxi. I went back inside and called A2Z and the same woman said she would pick me up whenever she could and she never said she was sorry; only said that "she'd been working since 10 with no breaks" as if that is an excuse. I waited another 20 minutes before having to walk to a local diner and calling the competitor; the competitor said they'd be at the diner in 40 minutes and showed up in 20, and charged less than A2Z ever has for me. Maybe tonight was just a bad night, but this has really discouraged me from going back to A2Z. read more

this is my number one go cab ...They do have a few drivers that need to learn not to smoke when they have people with them.... Its very disrespectful to the people that are paying for the ride. read more

Worst cab ride ever. Pulls up late at night honks horn in quiet neighborhood. Didn't get an eta about when the cab would be showing up. Took the longest route possible to get to my destination. Yellow cab is much better, cost $2 more but gets you there much faster. read more