In the summer of 2025, I called Five Star Towing for a simple battery jump-start. That is the ONLY…read moreservice performed. It took less then 10 min and the service told me that the truck was returning from another call and was less then a mile away. My vehicle was never towed. It was never hooked to a truck. It was never transported. It was never stored. I signed paperwork that did NOT list a total price. Months later, I received a collection notice for $1,259.06 through a third-party debt collector. For a jump-start! No prior invoice. No four-figure quote. No explanation before being sent to collections. Charging over $1,200 for a battery jump -- without disclosing the amount at the time of signature -- is beyond unreasonable and Shady. Instead of addressing the issue directly, the company escalated it to collections. Consumers: demand a written total before signing anything. Get copies of every document! Do not assume the charge will reflect the service performed. They DO NOT DESERVE YOUR TRUST! Transparency matters. This experience has been unacceptable. -Greg Boyer

Pleasant and will allow us to remove brand new tires. Helpful when picking up the card and very…read moreloading it. Professional

Called around looking for quotes and TVT gave the best one. Less than 30min later my boyfriend…read morecalled to schedule and was told, "I'm not interested". So your company is doing so well you are able to turn down business?! Fair enough but why so rude

Very professional, courteous and timely. If I need a tow again I'll definitely be calling Lucky!read more

Showed up fast and got the job done right ! Would definitely…read morerecommend and use in the future as needed .

If are in need, don't depend on this business to help you. I called to get my vehicle towed, Tony…read moresaid it would be 45 minutes. We waited for 3 hours and never showed or called to update. Unprofessional, not dependable.

Prompt, understanding, thoughtful, over the top, help. It was a rough day for me. I did due…read morediligence before letting my car be towed to the dealership and that complicated things for them. This company made it end on a good note. It was a hot day and that is hard work. Kudos to a company who knows how to treat people.

Responded very quickly with updates on time of arrival. Friendly and professional service and…read morereasonably priced

A car was in the driveway of a property I was selling. None of the neighbors knew who owned it. The…read morecar was blocking my entire Open House from happening, as hours passed and nobody came for it. The police kind of shrugged and told me they'd come back in a few hours and mark it for towing if it was still there. The other towing companies that do impound for the police shrugged and said "wait for the police to mark it." These guys a half-hour after I called them had picked up the car and whisked it away. Open House saved, I will use them moving forward.

He was very personable and made a stressful situation much easier. Everybody has bad days and he…read moremade mine better in that moment so I didn't catch his name but he really knew his stuff and he grew up driving combines so thank you again for your help .

Could not have been a nicer young man, Craig, who helped us out in the middle of the night! He was…read moreprofessional, kind and an expert with his HUGE wrecker! Thank you!!

I called them for a tow, a gentleman answered, took down all the information about pick up and drop…read moreoff locations, info on the car and said he'd send out a truck. 2 hours later I call them to ask where it is, and the lady there said she has no info on the call at all and all trucks are not available. This company is ran by idiots!

We had run a simple errand just a few miles from home. When we started our car to leave, there was…read morenothing. Access Towing was fast getting to us, and Abraham, the driver was friendly and efficient. Highly recommend this company!

I spoke to Dustin on the phone prior to towing my car and he explained everything perfectly. On…read morethe day of, he gave me a call before stopping by to confirm everything and let me know what time to expect him. He is also a car enthusiast which put my mind at ease knowing he will take good care of mine. The price was very reasonable too! I cannot recommend the company enough! Thanks again Dustin!

This company tried to tow my truck while i was in a business in the same parking lot, i was parked…read morein a regular spot, not marked with any signs warning of towing. again it was the same parking lot. luckily i caught the guy before he could drive off, asked why am i being towed. another business hired them to do it. at the time i was there less then 20 min. it was the same parking lot with no signs or warning. when i asked how much to drop my truck he did not know the fee to drop it. i tried to call the number on the truck and it went straight to voicemail. the driver said he thought it was a $140, this is absolutely wrong! i was there for business using a company in the same parking lot. i will be reporting them to all sites and the BBB