I'm on a fixed income. i was notified my rent would increase on my next month's paymen. Jill was…read moreextremely helpful!!! she looked into it & was able to extending my rent at my current rate for 3 more months before the increase would go into effect. I'm so glad this facility has a caring person to assist their customer!

My Storage Unit was broken into and items were stolen. The lock was cut and when brought to…read moremanagements attention she refused to look at camera footage. I would not recommend this location. I moved all my items to another location that day. They had multiple individuals on the premises that were not customers and did not have any business being there. I would look elsewhere if you value your belongings and property.

1 is too kind.....rates rise at 100% rates every 4-6 months.....recently got an updated rate…read moreincrease (the 5th since I rented less than 2 years ago)......absolute scam, they think people won't check their auto deductions.....and yes, this location regularly doesn't have the elevators working and my unit is on the 3rd floor.....THE WORST!!!

Tricia was super helpful, she's been communicating all the things with me. Appreciate the help.read more

Did quite a bit of research in searching for a storage unit that provided convenience, security,…read moreand a competitive price. The Storage Choice Design District location is very new (I remember seeing it get built) and still has that 'new building smell and look' to it. Parking for unloading was convenient and near the elevators, and access to complimentary dollys made unloading quick and easy. The actual rental process was very easy and thoroughly explained by John H., the property manager on site. I felt very comfortable in choosing this location to store my items. Definitely worth checking out, if you're looking for a place to store your items.

Storage Choice in the design district is amazing! We shopped for a storage facility by visiting…read moreseveral competitors, comparing amenities, pricing, and location. This location is new, clean, well lit, and has several perks that competitors don't offer. The manager was extremely helpful and made the process simple. It is by far the best choice in the area. I would highly recommend this location.

Awesome staff, very polite. I just wish they had the size unit I needed. I will definitely look…read morethem up in the future.

This has been the worst experience I've ever had. I had a rodent infestation and no one from the…read moreon-site staff did anything about it. I reported it to their customer service and my "complaint was sent to cooperate" but I haven't to hear from anyone. Majority of my items were discarded due to being ruined by rodent feces. The minimal I was able to salvage I was forced to move to a completely different storage facility. I had my storage unit with them for over 4 years, I am truly disgusted and highly dis on how these events came to be. I hope no one goes through this same situation. I lost a lot of cherished items as well as brand new, expensive furniture.

Worst storage facility and a storage management. The…read moreattitude 10 stars The cleanliness 0 stars Location 5 stars Be smart and stay away from that storage.

Y'all please do y'all self a favor and don't come here. This pass Sunday my personal belongings…read morewere stolen and as well 3 other tents got there stuff stolen from their unit. This place is not to be trusted. It's the same people that work there.

From the owner: Secure residential and commercial storage with great monthly specials! Well maintained, easy access…read morestorage units from 5'x5' to 10'x30' managed by friendly staff. Indoor and drive up storage units.

I really like this storage place. The front office is friendly, honest and forthright about their…read morefacilities. The security system is top notch, cameras everywhere keeping everyone honest who comes in and out. The only downside (minus 1 star) is the facility is not 24/7. You have access to your storage from 5am - 9pm daily. Which is not too bad and quite understandable when you consider the area. Personally I travel a lot and I like the ability to access a storage at any hour however when you consider the customer service, security of the facility its really a no brainer if you live close to the area. I do like the ability to manage your unit online, which includes payments and setting up auto pay. Be aware, you should time your move out wisely. Rent is due monthly on the 1st and if you move out after the 1st the remainder of your rent is forfeited as they do not pro rate for move outs.

The manager Michelle is very professional and make sure she listens to everything you need and is…read morevery quick to help she knows exactly what you need as soon as you tell her what you are storing and always has a smile every time you come in the office definitely recommend store space on hansboro avenue need more people like Michelle

I have used Firefighting Finest for 4 moves at this point. I would not contract with anybody else…read more Chris Salazar, Isaiah H. and Kenny are as good as it gets. They showed up on time and immediately started the move in a professional manner. They did it quickly and the things that went to storage were treated with care and stacked in a manner that eliminated getting another unit saving me money. Thank you Chris Salazar, Isaiah H. and Kenny for a job well done. Mike C.

We were able to schedule with very little lead time. Chris and crew were awesome! Very polite and…read moreprofessional. Good follow-up from the office. Would highly recommend!