On June, 23rd 2025, Sandhills Moving & Storage delivered our household goods after they had…read more been stored for two years in the company's climate-controlled facility while our house was undergoing renovations. Prior to storage, we elected full coverage insurance and were assured that the company had extensive experience handling and storing antique and high-value furniture for our sizable amount of belongings in a 6k square foot home. Upon delivery, we discovered that the majority of our items were severely broken or damaged, and nearly all were affected by what appeared to be mold or mildew. Moisture readings on our antique furniture measured approximately 60%, and in some cases, moving blankets had adhered to the surfaces. All of this damage was witnessed and assessed by not only their moving team but a manager they sent out to our home the following day who was in complete shock at the staggering amount of damage. After Sandhills filed our insurance claim, for our elected full insurance, we learned from the insurance carrier that the required paperwork was not fulfilled by Sandhills despite being required under their own policy. This administrative oversight voided our full coverage protection and reduced our compensation to $2.50 per pound, which is far below the replacement value of the affected items. When we initially raised this issue, a manager, Pat, assured us it would be corrected, but subsequent calls were not returned, and our attempts to follow up have been unsuccessful. Pat refuses to speak to us and the secretary hung up on us. All of these conversations have been recorded and we have proof of all statements made by the insurance, Sandhills, their movers, managers, and any/all parties involved because NC is a one party consent to record. My husband and I are both 100% disabled Army veterans with four children, one of whom has a severe disability and Sandhills was abundantly aware of this. Following the delivery, our family has experienced health issues consistent with mold exposure. A licensed mold specialist advised us to seal off all affected items to prevent contamination of our newly renovated home, leaving a significant amount of our belongings to include all major furniture such as living room furniture, bedroom sets, mattresses, and dining room furniture unusable. This situation has caused substantial financial, logistical, emotional, and health challenges for our family. While we understand that mistakes can occur, we are shocked that there has been no meaningful resolution or constructive communication to address the matter and ZERO accountability. I tried to contact the owner Jason Birdsall via phone, email, and his Facebook with no response. We hope that by sharing our experience, others will have the information needed to make an informed decision to look elsewhere during a move or storage need. We are now being forced to pay for a lawyer to seek legal representation in this matter. No family should ever have to suffer like this.

We used them for a third time and they ruined about $10k worth of furniture. Processed the claim…read moreand didn't even get $1k back!

Recently got a storage unit here. Owner was easy to work with. Unit and whole storage facility were…read moreclean. Was able to get insurance and set up auto pay. Very happy with the unit and service.

We stored our daughter's items from college over the summer and some personal items. The facility…read morewas quiet and well maintained. We did a temperature controlled unit. We found that we could fit a lot in a small place! Office staff was kind and friendly- they went out of their way to support us! We appreciate there efforts!

Outstanding choice for RV/Boat storage! We stored our pontoon boat at the US 1 location until…read morefinding a marina. Ed and company were wonderful to work with. The facilities were always well maintained and very clean. We felt very like our boat was safe and secure. If we ever need storage again, they will be our first choice.

I called to ask a few questions & the woman over the phone was incredibly helpful as well as…read moreletting me know it's always helpful to see the units in person. I popped by where Maureen called me by name as I opened the door & had all of the information I needed ready to go! I can't say how much I was impressed by how prepared Maureen was & she was absolutely lovely to work with yesterday! Thanks for the great service!

I am moving to Southern Pines in October, 2022. I found NC Self Storage and Penske Truck Rentals…read morewhile visiting the area. I plan to store my belongings there because from my first visit their professionalism and storage facilities let nothing for me to doubt. The staff consistently responds to my queries as my moving date nears. The facility is clean, fully accessible and, quite frankly, the staff are friendly, helpful and well informed. I can drive into the storage area to gain access to my storage. Moving is stressful. The staff of this facility have made it less stressful for me.

Website was very easy to navigate and you can even use the QR code to rent a unit online and…read morereceive your gate code. The whole process took 5 min. Very secure and well lit at night with security system. Great prices for all size units!! If you have trouble you can call and the owner walks you through sign up online. Very friendly - will use again. Veteran owned.

I needed to list an address for my HHG to be sent to for my ETS and I didn't know where I was going…read moreto get a job. I pass this place driving to work, after scanning the QR code on the fence, set up my unit in 5 minutes, got the code, brand new storage unit and good address to use, no stress. Recommend to anyone that needs storage!

I've used Seven Lakes Self Storage climate controlled for ten years. Easy access, secure, clean,…read moreand well maintained. I have also temporarily rented an additional unit for short periods of time so I could re-arrange and access my storage needs. Jimmy and Deena Stackhouse are very responsive and keep costs very reasonable. Best method of contact has been email for me. I would highly recommend Seven Lakes Self Storage.

We've been very happy storing our 32-foot motorhome at Seven Lakes Self Storage in the Pinehurst,…read moreNorth Carolina area. They have the best prices in town and we always felt it was safe and secure. Easy access and it's just two blocks from an RV repair shop. Very convenient.

Easy online rentals with instant move-in capability. Entry is simple with a phone App for the gate…read moreand storage unit. I can easily share access with my family members, so they can enter the storage unit when they need. Very convenient access 24/7. Nice clean, secure facility. Great new ownership and management. Highly recommend!

Moving to Fayetteville on a Sunday and forgot to set up a storage unit and no one is answering. Oh…read morewait Patriot Storage answered with an upbeat attitude ready to take care of a potential client. Not only were the prices the best but two rings and someone picks up. I got to the unit around 9pm at night and the code I had didn't work so I thought I was out of luck, but wait 3 rings and they picked up making sure I had 24hr access like they promised. Super helpful and courteous and would definitely recommend them. I had to drop of the U-haul trailer about 3 miles away and no one ever picked up. U-haul luckily was able to provide a different drop off point. Overall great experience with Patriot Storage.