I called to ask a few questions & the woman over the phone was incredibly helpful as well as…read moreletting me know it's always helpful to see the units in person. I popped by where Maureen called me by name as I opened the door & had all of the information I needed ready to go! I can't say how much I was impressed by how prepared Maureen was & she was absolutely lovely to work with yesterday! Thanks for the great service!

I am moving to Southern Pines in October, 2022. I found NC Self Storage and Penske Truck Rentals…read morewhile visiting the area. I plan to store my belongings there because from my first visit their professionalism and storage facilities let nothing for me to doubt. The staff consistently responds to my queries as my moving date nears. The facility is clean, fully accessible and, quite frankly, the staff are friendly, helpful and well informed. I can drive into the storage area to gain access to my storage. Moving is stressful. The staff of this facility have made it less stressful for me.

Very clean units. The climate control apparently works well as it was very cool on a hot July day…read more Employees found a way to meet my needs when the exact unit I needed wasn't available. Very polite staff. Impressed by the cleanliness and security. Glad I went here.

Great place! Clean, safe and staff was outstanding. Referred me to a great apartment complex.read more

Terri has been such a great help to me. She signed me up for storage and explained everything…read morethoroughly in detail. She has a very wonderful personality and is very professional. They are on top of it here, also. This one time, my locker was not locked properly and they called me immediately to let me know about it. I love the fact that the staff here pays that much attention on their rounds. Security is what I'm paying for and I was at peace knowing that my valuables being stored here are safe. Thank you so much to all of the staff, especially Terri. I would definitely rent here again, anytime!

Best storage business from whom I've had the pleasure of renting. Which, given that I've been…read moremoving / storing household goods all over the country and abroad for 30+ years, is saying a LOT! Very secure and clean facility. The staff was INCREDIBLE! All were friendly, helpful, & professional. I highly recommend Aberdeen NC Self Storage for your storage needs. Shelwilbed W.

Can't say enough good things about this new storage spot right off of Raeford rd. First Storage is…read morein a super convenient location and was pleasantly surprised to see the pricing so affordable considering the quality and security. Remarkable customer service from Melina as soon as I walked in the door, highly recommend!

Everything was easy and stress free. Service and communication was excellent!!Cost efficient and…read morehassle free and I appreciated that as well

Went down hill with the quality of customer service after being bought out. They keep raising the…read moreprice per month and there isn't a presence of someone there all day working on the property like before. The gate is always wide open all the time now. The old owner was really nice and gave discounts, wish he kept the place. Hate seeing businesses get bought out by companies with the only goal of squeezing money from customers and cutting corners with service.

Easy online rentals with instant move-in capability. Entry is simple with a phone App for the gate…read moreand storage unit. I can easily share access with my family members, so they can enter the storage unit when they need. Very convenient access 24/7. Nice clean, secure facility. Great new ownership and management. Highly recommend!

Garbage collection service at a fair price. They are pretty reliable to pick up your garbage on…read moretime, owner is friendly and it is easy to set up service.

Worst customer service ever! My card expired and I didn't know it. They canceled my service after…read morethey had called me to put my card on file, but gave somebody elses card information instead of mine. They called me while I was driving so I was unable to look up my information. When I started to question who was asking for my information, the guy became quite insistent that he could put my card on file. I became belligerent knowing full well I had my card on file and the card he have me was not mine. After the call I was able to stop and I found out my card had expired. When I realized my mistake, I paid the bill. But instead they refunded my payment and canceled my service. I had been a customer for years up until this point.

For the last 3 yrs I have had the pleasure of working with Kim and her staff. She's made sure that…read moreour unit's request are met to my expectations. There are times I know that we press for quick turn around and she's always given us the products in a timely manner. This company has been better than trophy house, which were always back ordered for months even half a year at a time. I'm definitely going to miss working with this team. Highly recommend!

appalling display of manage's unnecessary vir for power while I was in process of $500 transaction…read morewith clerk and artist. Employees processing excellent exchanges with me. Suddenly- wizard of oz comes from behind curtain demanding to have "her" artist return to the lair. This demand was authoritative, demanding and inappropriate given that I was talking with the artist. I advised the manager of such and received a directive to leave her store and take my business elsewhere. Having already paid for my ( Republican) shirts- the air deteriorated rapidly. I needed my money back ... but manager called police saying I was trespassing and she didn't want my business. ( finances uncertain and threatening cops I left her know she was certainly behaving like an itch ( for no reason for a customer simply talking to her staff - about my product order -and design needs - iron about boundaries (omg) . I left went to Trophy House making same order- without issue and after calling bank to assure account not charged. stunned . Yet not surprised as my shirt was for military dependents/family who had experienced foreign /domestic borders from the deployments of their service members... with appreciation for our service members going to these borders for our country. Too much for a business trying to earn a living from the military. My dad - an original airborne parachute trooper - 509th airborne ( verifiable) was applauded by the power and control tantrum of this manager . If she is the owner she should close her business. If manager - well.